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Field Service
Discussion List
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Its important to solve this the quota is dimmed cannot be addedSummary: Its important to solve this the quota is dimmed cannot be added Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…
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From where the Craft(Work Skills) of Resource will be syncing to Resource in OFSC?Summary: As my understanding after Admin Sync in OIC, mobile store rooms and truck resources got integrated into OFSC Buckets and From Employee Sync the resources got di…
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Can I remove a routing plan?Summary: Customer no longer need a routing plan and wants to delete it. Is it possible? Content (required): **This post was created as part of a How to Service Request (…Fernando Parreira-Support-Oracle 61 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle -
Is it possible to apply SLR when using Public Transportation?Summary: We would like to use Street Level Routing for resources using Public Transportation (set in the Resource Information). How can we do this? Content (required): I…
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How delivery window values are calculatedSummary: Can someone explain how the value for the delivery window is exactly calculated Content (required): Below an example, I have an activity where the delivery wind…
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Moved: Approve workflow mails via Approve link in workflow mail directly not let a mail to open and…This discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle
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Is there a possibility to get a list of users currently logged in to OFS application.Summary: I need list of all users who are currently logged in to application. Note this is not the active users inside applications, But I need users who are currently l…
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How to find "My Ideas"?Summary:Need to get list of ideas I opened in idea lab Content (required):In the past, there is an option "My Ideas" which can list ideas I opened. I cannot find this an… -
Is it possible to expand the period of time that resource history remains on the system?Summary: The resource history now disappears after 24h, and we expected that the information remain for 90 days. Version (include the version you are using, if applicabl…
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How to display 'Elapsed Time' (since activity start to now)Summary: We would like to display the ELAPSED TIME (in minutes or in hh:mm format) since the activity was started. Content (required): The elapsed time should be calcula… -
CUAL ES LA LOGICA DE EXTRACCION DE LA API /rest/ofscCore/v1/folders/dailyExtract/folders/{dailyExtraSummary: Quisiera entender la fecha que se suma en el request de la api para extraer información , a que hace referencia la fecha ?? ; es la fecha de generacion de la ac…
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Is it possible to move unscheduled activities which already on Tech routes to one specific bucket?Summary: Hi Team, We are having one scenario where if Techs are not able to take any action on few jobs. Like a Tech is having 5 jobs in a day and he took action only on…
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'Position in Route = 0' visibility is not working as expected in a FormSummary: 'Position in Route' used in a visibility condition in a Form is not working as expected. Content (required): I added a text field in a form, and want the text t…
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What does the white line that divides an activity in Manage and Dispatch Console mean?Summary: Content (required): Hello Oracle Community; I would like to know what it means when an activity has a white line that divides it. The activity types that I have… -
Is it possible to detect that a property has been modified in OFSC (by ressources)Summary: Is it possible to detect that a property has been modified in OFSC (by ressources) Content (required): I would like to know if it's possible to detect if a prop…
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Can the Following Scenarios be handled by routing?Hi Team, We have the following scenarios, please let us know if the routing algorithm can help us achieve via some filters or rules:- Activities in route of resources wi…
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Is it possible to get non-scheduled activities created on a particular date via daily extractHi Team, We had this requirement wherein we want to get the list of non-scheduled activities created for a particular day. The daily extract from what we tested was not …
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Implications of Not Activating route and leaving activities in pending status.Hi Team, Our technicians are not using the OFS Mobile App. So they will not be activating route or performing any activity actions in OFS. All these updates will have to…
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Query on Route event - routeUpdated.Hi Team, We have a scenario where a non-working time is assigned to a Resource in OFSC, an integration should be triggered to take the change back to Source system. From…
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Routing pending activities to next daySummary: Content (required): Hi Team, We have a requirement to assign activities from the technicians. It is like the pending activities of the technician at the end of …
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AUTOMATIC CREW IN OFSSummary: looking for automatic crew generation in OFSC ie dynamically based on activity. Is it possible? without manual intervention of Dispatcher Content (required): Ve… -
Integrating OKTA with Oracle Field ServiceSummary: We are trying to integrate Okta with Oracle Field Service, Please guide with the process or way to find documents related to this. Content (required): Version (…Mahesh Ayyalasomayajula 91 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle
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How to configure SAML SSO with OKTA for OFSMany customers are asking for instructions on how to configure SSO with OKTA for OFS This post intend to provide instructions on how to perform this configurationDmytro Shurkov-Support-Oracle 101 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle -
Is it possible to create an application to send data from OFSC to an Oracle On-premise database?Summary: Content (required): Hello good afternoon Oracle Community; Due to a client's request, we need to know if it is possible to create an application to an On-premis…
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WACS TO OFSC integrationSummary: want to introduce new status in OFS before completed which will go to supervisor approval. So, can this new status be in synced with WACS? Content (required): V…
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stop the users from using the application during production deploymentHi Oracle, We are in the process of doing production deployment and we want to stop the users from using the application and do our configuration changes. The downtime i…Rohine Devi Dhanasekaran-261685 61 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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OFS integration with source system for Resource creationSummary: OFS integration with source system for Resource creation Content (required): Hi All, The requirement is to have an integration with source system (holding emplo…
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Scheduled Reports are always emptySummary: I created a few different 'Scheduled Reports'. I receive the report by email as expected, and the report has column headers, but NO DATA. I am new to creating s…