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Field Service
Discussion List
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is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar… -
Business Rules are Read OnlySummary Business Rules are Read OnlyContent Hi Team, We are trying to edit the business rule options but all fields are read only, Logged in User having "Privileged Admi… -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi… -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
OFS to B2BSVC Activity Update OOTB integration is not getting TriggeredSummary: I am using the Oracle HCM - Oracle Field Service | Create and manage OFS resources Recipe to bring in the data into OFS from HCM. As per the Oracle docs (https:…
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle -
Bulk update properties (mobile Activity Count, mobile Resource count, mobile Inventory count) usingContent Is there a way to bulk update the following fields using User REST-API :These variables are properties under "User Preferences" Display field name OFSC - Propert…
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Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti…
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Inventory transaction typeSummary Corresponding Inventory Transaction type for OFSC Parts InstallContent Hello, Can you please help me with the information, that when we do/perform a Install (par…
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PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.
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Inventory for Contingent workerSummary Inventory for Contingent workerContent All, I understand that Contingent workers cannot share inventory, and was wondering how to allocate inventory to these wor…
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Activity time logContent Hi, Can we monitor the time of each activity steps. For example the activity may have various step like cleaning, Feasibility check and then installing. If these… -
Order Parts from Service LogisticsSummary I need Order button which will send required item information to service logisticContent I need to implement the Order parts functionality in Oracle field servic…
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Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo…
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Upcoming Field Service 21C Release Deep Dive Webinar - Join us on August 17th!Summary Join Product Management for an overview of the new features in the 21C release of Oracle Field Service Content Oracle Field Service Product Management is will be…
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Difference between Appointment, Work Order and Activity in Oracle Field Service CloudContent Hello, Can you please let me know the difference between Appointment, Work Order and Activity in Oracle Field Service Cloud? I have checked with few experts in t…
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Onboarding Live Webinar 8/4/21Summary Register to participate in a live Cloud Onboarding webinar on Aug 4Content Cloud Applications Onboarding Webinar Oracle Customer Success ConnectX Click here to R…
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How to monitor OFS usage in mobile devicesSummary What options can you think of to identify if a mobile user is using its data plan to access OFS?Content The context is that we have a (telco) customer that is wi… -
Visible Resources setting and Move ButtonSummary Visible Resources setting and Move ButtonContent We are noticing strange behavior that I'm hoping someone can help. We have 2 resources both with the same Resour…
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Looking for a way to select multiple options from list for ResourceContent We have the need to be able to select multiple items from a single list for a Resource. We would like to be able to create a field that includes multiple (maybe … -
What is the Use of Add to Install ButtonsSummary What is the Use of Add to Install Buttons (add_install_inventory & add_install_inventory_started)Content Hi Friends, What is the Use of Add to Install Standard B…
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Team work between Truck and technician or Two TechniciansSummary I want to assighn Truck resource to technician. How Can I achieve this.Content I have Enable the teamwork check box for truck and technician both of the resource…
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Placeholder "destination_date" populating different date formats in message scenarioSummary Placeholder "destination_date" populating different date formats in message scenarioContent Hi Friends, The Placeholder "destination_date" populating different d…
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Clarification : How to process Past activitiesSummary Clarification : How to process Past activitiesContent Hello, I have seen few threads about processing past activities. We have a scenario where the technicians a…
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Screen names - Screen ConfigurationSummary Screen names - Screen ConfigurationContent All, We are currently using Version 21B, does anyone have the latest screen named and the mapping on the Screen config…
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OFSC CONFIGURATION QUEUESummary Need to add color and sytle to test field.Content Hi All, Is it possible to add color and sytle to the text field in ofsc configuration screen. can any one help …
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work Zone KeySummary How to configure more than one work zone keysContent Hi, I have added two work zone keys by clicking the modify link on the header. afetr adding the work zone ke…
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Create a Notification if activites cannot be routedContent I'm looking for a method to create/send a notification when a routing run cannot route the activities. As the activities are created via API we are placing them …