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Field Service
Discussion List
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OFSC integration with OIC shows 0% success rateSummary: Oracle Integration channel created in OFSC has a bug Content (required): We are trying to integrate OFSC with B2B through OIC channel. As soon as we create the … -
Activity Summary Screen before End ActivitySummary: It's possible to create a form or screen that contains all the information of the work made and show it before the end of the activity to attach the customer's … -
Modify Print Route ReportSummary: Client requires to change content of Print Route Report Content (required): Now we can show Customer and Resource Inventory, but the client wants to know if it'…
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It's possible to Manage Inventory items as Packages?Summary: The client wants to associate different inventory items to a container and manage them as a group Content (required): Does OFSC allows users to create and manag…
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Email Dispatcher with Message ScenarioSummary: Need to send a mail to bucket Dispatcher when Activity is Suspended. Content (required): We want to know what is the correct process to made this possible. In t…
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Hide Next Activity section on End ScreenSummary: The clients wants to hide this section to avoid the technician to change the order of the day's activities. Content (required): It's possible to hide this secti…
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Please ignoreSummary: Content (required): Please ignore, It was created in the wrong category. Version (include the version you are using, if applicable): Code Snippet (add any code … -
Can route Activation/Deactivation be automated?Summary: Can we use message steps to activate/deactivate a route? Content (required): We would like to automatically activate a specific route at a certain time of day, … -
Is it possible to display activity detail fields to a user only when they press a button?Summary: We'd like to be able to display specific activity detail fields in OFS to our technicians only if they press a plugin button we have visible on their profile. C… -
Can a dispatcher deliver a part from the collaboration directly to Resource? Without login as a TechSummary: Content (required): Hi Everyone, We created a Resource with the name of Warehouse collaboration, and We assigned all the inventory(parts) to this Resource. Curr… -
How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v…
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Routing using a Date Filter - Don't Route activities on dates when the client is closed.Summary: We have a requirement to not route activities when the client has a holiday. Content (required): We are needing to not route activities when the client site is …
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Replay now available: Field Service 22A Release Deep Dive Webinar (February 15th, 2022)Summary: Product Management reviews new features in the 22A release of Oracle Field Service. Content: In case you missed it, watch the recording for an overview of new f… -
On a Collab message sent via a message scenerio, can you make the Appt Number and Cell number a linkSummary: We have set a message scenerio that on activity creation, sends a summary to the field user for certain activities. Part of the body is the appointment number a…
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How to create a notification to inform through an email that the technician doesn't have the skill?Hi I'm trying create a scenario where I sent a notification to a email that technician does not have a skill "xpto" for example. In the message scene, I configured a sta… -
How create required inventory using REST API?Summary: Customer needs to create required inventory parts using REST API. Content (required): We reviewed the Activity Required Inventories REST API documentation and d…
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Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin… -
How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
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Deactivate Route automatically?Summary: We'd like to be able to set a message step to deactivate techs' routes automatically Content (required): We have a large number of techs each day that we do not…
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Date and Time PickerSummary Objective is to add a date and time picker in normal display contextsContent I have added a Date and Time Picker in a form. Then it was added as a button to the …
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Can you delete Inventory from OFSC without knowing a resource/external ID?Summary: Searching for options of inventory cleaning and in support of audits, to be able to delete OFSC inventory if you do not know what all resources have the invento… -
How to retrieve a FORM FIELD (attribute) value using APISummary: How to get a FORM field/attribute data/value through API call! Content (required): We are looking for a way to retrieve a Form Field/Attribute data (example-dat…
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What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
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Replay now available: Field Service 21D Release Deep Dive Webinar (November 16th, 2021)Summary: Product Management gives an overview of the new features in the 21D release of Oracle Field Service. Content: Oracle Field Service Product Management hosted a l…
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Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
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Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
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is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
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Business Rules are Read OnlySummary Business Rules are Read OnlyContent Hi Team, We are trying to edit the business rule options but all fields are read only, Logged in User having "Privileged Admi… -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged.