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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Listen More to Your Customers to Create More Engaging InteractionsHave you ever visited a department store and been unable to find a sales associate to help you? Can you imagine the customer experience when a salesperson talks about pr… -
Create Data Integrations Faster and Easier with New Connect User InterfaceThe Connect component of Oracle Responsys allows a data director to import and export a variety of data, such as customer profile or interaction data. Nearly all Oracle …
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Storing campaign id and campaign responses in responsys3629489 asked2 hours ago Hi Team, Can we have the following tables built in responsys which captures campaign IDs and campaign responses that a contact is associated wit… -
Facing datasource declaration error at the time of email template preview in ResponsysHi All, I am new to Responsys and have recently gotten familiar with the campaign creation process. I need to add dynamic content in the email template using Responsys P…
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Retrieve image from a supplemental table using RPLHi All, I am trying to personalize an email template in Responsys and I need to retrieve images from a supplemental table dynamically using Responsys Personalization Lan…
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iPhone native client: preheader issue since iOS 11.3 updateHi guys, a colleague reported issues w. the preheader not being displayed properly anymore on his iPhone since he updated to iOS 11.3. Instead of text, part of the open …
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How to stop emails being skipped on send out?I've uploaded my small data list of opted in subscribers, with all the emails verified as working as we contact them regularly. When I come to schedule a send out, over …
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RPL documentationHi, I was wondering if anyone could help me out by pointing me towards some documentation or resources on RPL? Thanks in advance, Phil
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Is it needed to launch a warmup for new accounts when contacts are less that 10,000?Hi all, we are creating a new instance for a new account, and the contact list will have about 10000 contacts. Is it needed to launch a warmup in this case or can we lau…
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Content Library file sizeHi, I am trying to upload image files in content library . As per the Responsys Help, file sizes should not exceeds 1000 KB but when I try to upload any images in the ra…
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Responsys Connect Job schedule to run multiple time in a dayHi all, If I remember correctly, previously there was an option in connect job to schedule a job to run up to 6 times in a day. Is that feature is no longer exist now? r…
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I am wondering if it is possible to set up customized footer for specific campaignHello. I am wondering if it is possible to set up customized footer for specific campaign, not for all the campaign using the same language set.
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Adding a Date into an Email DeploymentResponsys 6.33 RPL format I am trying to add a date/time into our order and ship confirmations. If this is for RPL, would I use ${date} or ${campaign.date}? I want this …
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UTF-8 encoding at Import Data doing wrongWhat's up guy? Doing fine? Great! So, I'm having a problem with the encoding at importing data on Responsys. Some special characters as á, ã, à, ç shows up as the symbol…
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RPL Responsys - Print Time Stamp property with the email designerI'm using a suplementary table including a field defined as Time Stamp Field (date + time) in the properties. For example, one specific value is "2016-01-09 17:47:05.0" …
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Quickly Find What You Need with Global SearchAs a marketer, setting up and editing objects in Oracle Responsys – such as campaigns, programs, target audiences, etc. – become your daily tasks. For example, you may n…
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Trend analysis on data/contact countHi, What is the best way to pull a report on the total data count and have a trend analysis to understand how many new contacts are added or deleted over time? Thanks!
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A new IPHi all, A customer wants to start to use a new IP in Responsys. Should they create a SR to let us know to inform us IP number? or is not it necessary? their contract inc…
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String_splitDoes anyone know whether Responsys SQL supports STRING_SPLIT function? I am getting the following error: Error: java.sql.SQLSyntaxErrorException: ORA-00905: missing keyw…
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one click unsubscribeI would like to ask you if you have any materials about one click unsubscribe? By one-click unsubscribe I mean process, where users click on the „unsubscribe“ link in th…
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Responsys user creationHi, I have come across the requirement where the user should be able to run data import connect jobs and not export jobs. If we give data director user role then user wi…
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Personalization Token for Supplementar TablesHi there, I'm having some trouble on create an SMS campaign that has a personalization token of a supplementar table's column. Basically we have two tables: Our CONTACT_…
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Multi-Brand Management Available for Existing AccountsHello @Amanda Onate-Oracle According to document, there is a feature named "Multi-Brand Management", is this feature meant to handle multiple sub domains for a single ac…
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Open Time ReportingHello! We are looking to report on WHEN users open an email. Ex. If an email campaign is sent at noon, seeing that 20k people opened in the first hour, tapered off the n…
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Interactive Dashboards: Navigating the Dashboards (2/5)This is the second of five posts I'll be making this month on Interactive Dashboards and Interactive Dashboards Plus. I know that it's important for your teams to be com… -
Exporting Email AddressesI am trying to export just email address, however when I run the connect job to export a list it exports all the data fields. How do I do this so that its just email add…
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Linking responsys form to an emailHi, Maybe a basic question, but it´s not working for me so I guess I´m missing something: I want to link a form to an email so I can send it to our clients, the key poin…
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Animated gift in campaignsHi all: we are having problems when receiving a campaign that contains an animated gift. Do you know if there is any restriction or any problem with it? Thanks
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Responsys: If/else statement for between two times.Hi, We have a date column in our dynamic sources that outputs a date and time structured as '2018-03-03 09:00:00' Is there any way, either through dynamic regions or thr…