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Responsys
Discussion List
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Search Word in Content LibraryHi, Is there any possibility to search for a specific word in the content library(i.e., in all the files which are saved). I know this is a kind of silly question but wa… -
Ship Confirmation Tracking LinksWe've had a long running issue with the UPS/USPS tracking links in our shipping confirmation emails that we have not found a feasible solution to. When an order contains…User_2025-03-07-22-16-42-041 16 views 14 comments 0 points Most recent by User_2025-03-07-22-16-42-041 -
No revenue per 1K email in email analytics dashboardHi, End of last week, we've launched our first campaigns with Responsys. After sent (5 days later) we wanted to have a look at the analytics and noticed that we didn't h… -
How to restrict multiple form submissions in Oracle Responsys?Hi Team, I tried using lookup and passing PET / Suppl record field values in form link and fetch the updated field values in the form url in the emails. But when the cus…User_2025-03-07-22-16-11-668 17 views 4 comments 0 points Most recent by User_2025-03-07-22-16-11-668 -
Link Tracking for Inserted Footer Document with EMDI'm building a new set of campaigns with EMD- Email Message Designer. For the footer we want to call the document file so it doesn't need to be explicitly coded in each … -
Print ${variable} inside href linkThis is a very strange case I defined a variable, as RPL with assign tag as alternativaly declaring in the workbook as script, and I'm using it inside the href property …User_2025-03-07-22-19-53-927 8 views 2 comments 0 points Most recent by User_2025-03-07-22-19-53-927 -
Responsys - Mass delete contactsHi team, How to empty my profile list. i want to delete all contacts in my profile list. its around 25k contacts. Thanks, Joe -
Segment Group Not showing in Interactive DashboardsHi Team, I have followed the documentation and created segmentation group. But While try to generate the report via interactive dashboard, unable to see the created segm… -
Custome Form Link in ResponsysI have built a custom form and it states to place this link in the Campaign to link to the form: $formlink(GradedAssignmentsOptOut)$ However, when I place that link (in … -
Can I have a connect job that will only add new records to a contact_list table but add all recordsI have a daily feed that will have both new and existing emails captured on site with coupon offers. I want to have the new email added to the contact list and be able t…User_2025-03-07-22-16-35-414 17 views 2 comments 0 points Most recent by User_2025-03-07-22-16-35-414 -
Responsys: Soft Bounces (Undertemined) - increase on 05/01/18Any other Responsys users see a sudden spike in Unknown/Undetermined Soft Bounces starting on May 1st (2018)? Looking at Deliverability Reports in ID+, but all I can get… -
Where to find the latest data dictionary for CED?Hi, In the CED, we're also getting the operating system (e.g. WXP as Windows XP, IP10 - which I assume is iPhone X, etc.), browser and browser type. Since those constant… -
Hard and Soft Bounce Reason CodeWhere can we get all the reason codes for Hard and Soft Bounces ? Does Reponsys handle the Hard/Soft Bounce data automatically which means the hard bounced recipients wi… -
Low Click RatioHi All, I am using "Responsys" tool. We have receiving the good numbers of "Opens" for campaigns but "Click ratio" is low. Example: There is "1000 Opens" for a campaign … -
How is a filter list order is decided?When you create a filter and then 'view data' to see the list that filter creates, how is it determined what users are at the beginning of that list and what users are a…User_2025-03-07-22-16-17-028 9 views 2 comments 0 points Most recent by User_2025-03-07-22-19-55-871 -
Responsys EnactmentHi team, What is enactment/enactment value in Responsys. Where we can use that. what is the difference between entry tracking variable and enactment. Thanks, Joe -
How to track the recipients who do not open emails ?We have a requirement to track the recipients who do not open emails. Just want to know whether it is possible using Filter of the list with anyattributes ? -
Cant add idea under Dream IT - responsysHi Im trying to add an idea under Dream IT - responsys, but I cant choose the category: -
Not receiving the OPEN and ClicksHi, We are not receiving OPEN and CLICKS for our campaigns in Responsys. we don't know why it's happening till yesterday we are able to receive the "Open and Click" repo…User_2025-03-07-22-19-55-871 11 views 2 comments 0 points Most recent by User_2025-03-07-22-19-55-871 -
Personalized subject (feature request)Hi How do we make a feature request, that actually gets to the right Oracle implementation team? I have tried to make a SR, but customization is out of scope of support.… -
Program with Multiple Entries and Updating Data PointsHi, I am trying to create a Program that will allow me to send an e-mail to an individual who is in different courses (so they may get the program multiple times) BUT on… -
How to create "Domain Suppression" in Responsys?Hi All, I Have nearly 15k Domains need to be suppressed from our mailing list. Kindly some one help me with this. Where to Upload? How to Upload? What would be the file …User_2025-03-07-22-19-55-871 4 views 13 comments 0 points Most recent by User_2025-03-07-22-19-55-871 -
Searching for Throw and Catch event (Programs) documentationWho can help me with documentation concerning Throw event and Catch event in Programs?User_2025-03-07-22-16-13-532 18 views 2 comments 0 points Most recent by User_2025-03-07-22-16-13-532 -
How to create region in HTML EmailHi team, How to create region in html email. What are the tags i should use to create region in HTML Email. Thanks, Joe -
Remove people from program using SQLHello, I'm looking to remove people who are part of a SQL or Supplemental Table from a program. What's the best way to do this? Anyone had any ideas on how to do this?User_2025-03-07-22-16-01-520 5 views 12 comments 0 points Most recent by User_2025-03-07-22-16-01-520 -
Custom footer does not working in an email online versionHi everybody! I am trying to upload a custom footer in an email campaign. It seems to be working well during the preview but when I sent the email the online version of … -
Question: Need of a test envionment?Hi We are running a Responsys instance with 450.000 members - went live 3 month ago. Now we want to make changes and I have a question in connection with that. Am I righ… -
Dynamically change from addressHello, I'm trying to send out an email which dynamically changes the from address based on different brand. Is this something that's possible to do through Responsys? -
launching campaigns via the scheduled filter in a programHi I have a 3 campaign templates that I'm running test on. We are going to launch each the campaigns via a program The goal is to ensure that each filter is equally repr…User_2025-03-07-22-16-35-414 6 views 4 comments 0 points Most recent by User_2025-03-07-22-16-35-414 -
Cannot send to a proof list when using multivariate testingHi, I shouldn't be the only one who experiencing this. I've run numerous multivariate tests but I would also like to "Test" them using a Proof list before sending them o…