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Responsys
Discussion List
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When 18c releaseHi, I need to know when it will be available the 18c release for Responsys, and the steps to upgrade to this new release, or how to get it. Thanks -
Interactive Dashboard :Error while Downloading the Report in Excel FormatDownloading the reports in Excel format from Interactive Dashboard is resulting in error. To mitigate this issue and to have a report downloaded what will be the resolut…
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RSVP Error occured while processing your responseHello everyone, I would like to ask the issue regarding this one? Sometimes when I submitted the form I redirected to this page instead of the confirmation page. The thi…
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Deletion of records from contact listHi, I have a list filter say "XYZ" having 100k records which got created because of wrong import settings. Now i need to delete these records from contact list.I think p…
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Email unsubscribe via URLIs it possible to unsubscribe customers from an external source, similar to the unsubscribe link in emails? We're looking at using our POS functionality to trigger an un…
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Subscriber Send DataHi, I have a subscriber and I need to see how many emails I've sent this person and what I have sent them. How can I do this in Responsys? Thanks, AndrewUser_2025-03-07-22-16-04-335 13 views 2 comments 0 points Most recent by User_2025-03-07-22-16-04-335
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Interval Analysis & new RSPSHi guys, is there a specific online help link within the product where we are able to find the detailed instructions on the Revenue currency set up and if we are able to…
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Target Timer + Entry VariableI have been able to set a Target Timer to release enactments on a specific number of days before a (datetime) Entry Variable, but I have not been able to get the time on…
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Responsys API question: How to retrieve all contacts from a list AND create webversion of an email?Hi, I have a 2 part question: * I am trying to use the Responsys Rest API to get all the contacts/recipients from a list. I see from the documentation that I can search …
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Tracking pixel on thank you page for ALL email campaigns?Hey. I wonder if it is need to have tracking pixels for all email campaigns on your thank-you-page or if one is enough? I mean, if i have one product with one landingpag…User_2025-03-07-22-15-42-430 11 views 12 comments 0 points Most recent by User_2025-03-28-19-40-16-284
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ID+ compare metric with last periodHey i was wondering if it is possible to add a "Compare to last period" in the "Performance tile"? Just like Google Analytics does it (example: bounce rate): P.s. I know…User_2025-03-07-22-15-42-430 11 views 1 comment 0 points Most recent by User_2025-03-28-19-40-16-284
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Automated Record DeletionIs there any way to bulk delete records in an automated way, such as via a program or connect job? Is the only way to do it a manual change channel status file upload? I…
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Using include with an API triggered campaignHi everyone, Is it possible to use an include in a template/campaign when triggering with an API call? If so, what would be the best practice? I'm looking to set this up…User_2025-03-07-22-18-08-840 11 views 4 comments 0 points Most recent by User_2025-03-28-19-40-16-284
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API based triggered email campaigns from ResponsysHi, I want to trigger email campaigns from Responsys through API in a multi-offer template layout based on user stamped offers. Email ids sits on Responsys in Master Con…User_2025-03-07-22-16-40-076 22 views 1 comment 0 points Most recent by User_2025-03-28-19-40-16-284
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Dynamic FROM and REPLY-TO addresses?Hi all, Is there a way to use a dynamic FROM and REPLY-TO address within a campaign....? Thanks!
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Repository for Guides?I am searching for the updated CED Guide and am having trouble finding it here. Where is the best place to find updated documents like these? Thanks!
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RSS Emails using ResponsysDoes anyone know how to use Responsys to create emails generated from blogs through RSS?
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UI Upload on PET Table fails with reason SKIPPED AS NOT IN THE LISTHello all, I am uploading a CSV file from Responses UI upload in order to create a PET. Although my matching field exists both on the Contacts Table and the CSV, the con…
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Throttling a campaign in a program?Hi, Is it possible to throttle a campaign in a program in Responsys Interact 5? Thanks
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Best Practices for Managing Replies to a FROM AddressChallenge: Trying to solve for customers who save a FROM address for a specific sales rep contact and then later messaging that contact thinking they are emailing them d…
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Responsys access RPL using tables?Hey there! Wondering if it's possible to access RPL's using a supplemental table. We can successfully do this with BIF's, but as switching to EMD want to use it with our…User_2025-03-07-22-14-43-898 1 view 12 comments 0 points Most recent by User_2025-03-07-22-14-43-898
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Link name in analytics tracking via RPLLooking for how to pass the link name from the HTML ie. ${clickthrough('mylink')} into the external tracking params so that I can set utm_content=${linkname}. I haven't …
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Historical Contact Event DataHi all, I'm wondering if it's possible to request a one-time historical contact events data dump into SFTP of the past 60 days. The connect job allows me to only export …
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Is it possible to update a field in a Pet Table from a form submission in ResponsysIs it possible to update a field in a Pet Table from a form submission in Responsys? It appears from what I see from the form wizzard that you can do the contact table a…
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RPLDoes anyone know the RPL to pull in Campaign ID?
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Dynamic Variable RPL and PETsHi all, I am using RPL within a dynamic variable to define the FROM name in the email header (hence why I need to do it in a Dynamic Variable, as the code within the HTM…User_2025-03-07-22-19-12-531 21 views 6 comments 0 points Most recent by User_2025-03-07-22-19-12-531
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RRT events for new website visitorsHi There, We are implementing RRT events on our website, all the events are working as expected. But in order to send any event email, the member should be part of the p…
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bazaarvoiceauthstring in RPLHas anyone had any success migrating the bazaarvoiceauthstring from classic to RPL?
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Underscore character in Interactive DashboardsHi everyone, I would like to select some specific campaigns for my Interactive Dashboard report - as an example, all that contain the following characters in their name:…User_2025-03-07-22-14-55-987 3 views 2 comments 0 points Most recent by User_2025-03-07-22-14-55-987
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Need information on GDPRHi There, As we all know, the new GDPR rules are going to be implemented across EU member states from may 2018. There are few posts saying, the OMC is ready for the GDPR…