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Responsys
Discussion List
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Responsys Launch ErrorHello, I'm getting this error when I try to proof launch a campaign: RIID_ is not a number, it is freemarker.template.SimpleScalar What does that error mean? I've never …User_2025-03-07-22-17-23-538 28 views 3 comments 0 points Most recent by User_2025-03-07-22-17-23-538 -
Capturing Facebook leads ads data in Responsys ?Hey, Does anyone know whether it's possible to capture Facebook leads ads data into Responsys? (like in Eloqua) Thanks!User_2025-03-07-22-16-53-083 14 views 2 comments 0 points Most recent by User_2025-03-07-22-16-53-083 -
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Revenue Attribution in ResponsysHi, really new to Responsys and this forum - hopefully I am posting in the right spot, if not apologies, and appreciate any feedback. For our email marketing dashboards,…User_2025-03-07-22-19-30-669 25 views 2 comments 0 points Most recent by User_2025-03-07-22-19-12-531 -
Opt Out - Opt down form for ResponsysHello, has anyone successfully built an Opt-Down form using Responsys forms? I'm trying to build a form that allows our customers to opt in/out of different categories o… -
Using RPL to replace spaces with hyphensI'm trying to see if there's a way to use RPL to insert hyphens where there's a space. Basically, we're pulling data from our Supplemental Table where some of the text f…User_2025-03-07-22-17-23-538 6 views 4 comments 0 points Most recent by User_2025-03-07-22-17-23-538 -
Need IP WARM-UP Program which can be used for ResponsysHi, Do we have any guide or reference on the Responsys IP-WARMUP Program initial guide. Is it recommended to Run the WARM-UP campaign through Program or normal individau… -
Oracle Responsys Mobile Apps Product Series Replays - September 2017This series include sessions on some of the latest features and best practices for Mobile Apps in Oracle Responsys. Session DetailsIntroduction to Mobile App Messaging w… -
6.33 August 2017 Release Training VideosBelow are the training decks and videos for the features included in the Oracle Responsys 6.33 August 2017 release. Check back often and bookmark this page - we'll be ad… -
Mass Delete Filtered RecordsI'm looking for a way to mass-delete all records within a filter from our master list (a filter based upon lack of opens, for context). If there's a way to do this, it d…User_2025-03-07-22-15-44-788 5 views 2 comments 0 points Most recent by User_2025-03-07-22-15-44-788 -
RPL questionI am looking to pull in an encrypted personalized url from a supplemental table. For some reason I keep getting an error with the url. Anyone have any suggestions? -
Displaying RIID in link urlApologies if this has been covered but I searched the forums and didn't find anything. What is the best way to display the RIID in a link url? I have been able to displa… -
Custom Events, how do the work?Hi. I have read about the custom events and seen they are often used. But I can´t really find any solid explanation or tutorial on how to use them! I can see how to crea…User_2025-03-07-22-15-42-430 17 views 4 comments 0 points Most recent by User_2025-03-07-22-15-42-430 -
How to test a program with custom criteria?I am trying to utilize the testing functionality in Programs and I am unable to test because my seed list does not contain all the fields that are required to qualify fo…User_2025-03-10-21-27-43-380 16 views 2 comments 0 points Most recent by User_2025-03-07-22-20-22-616 -
Soft Bounce Best Practice.Hi , Can you guide me with what are the best practice to handle soft bounce. Other question I have is under what scenario soft bounce can be marked as Hard bounce and ho…User_2025-03-07-22-14-37-040 15 views 2 comments 0 points Most recent by User_2025-03-07-22-14-37-040 -
Get converted value displayed in email campaign contentHi. Is it possible to draw in dynamic values in the email campaign content? So that it draws in the number of email recipents of the previous email campaign that has pur…User_2025-03-07-22-15-42-430 16 views 1 comment 0 points Most recent by User_2025-03-07-22-19-12-531 -
How to download a filter list to a csv/xlsx through SFTP (Responsys)Hi, Could someone explain how to download a filter list as an excel file, via the SFTP to review customer data including email address. (More than 5000 records) Thanks.User_2025-03-07-22-18-15-969 16 views 2 comments 0 points Most recent by User_2025-03-07-22-18-15-969 -
See List health by monthHey. Does any one know if it is possible to see your List health by month? Like if I want to see how many out-ins, opt-outs we had in january, feb, march, etc... up unti…User_2025-03-07-22-15-42-430 4 views 5 comments 0 points Most recent by User_2025-03-28-20-02-37-925 -
Using Get Data in a program that starts with a filterHi all, I am building a program which starts with a filter and I then want to use Get Data to pull some additional data from a SQL view. The scheduled filter pulls custo… -
Tracking after deploymentHi, Is there a way to track a link after deployment if it wasn't added to the link table prior to? Thanks! -
How to pause program in customer journey prioritize other program and resume this back again.HI, I am creating a customer journey which runs over a period of 9 months. But on a particular events during that 9 months, I want to send out a separate event specific … -
Where does .today and .now in RPL depends their basis?Hi all, I am using .now and .today on my edm, however I would like to test it for tomorrows date, I tried to change the timezone of my laptop however it doesnt work. Can… -
Manage Duplication of Records on ReponsysHi, Can somebody explained me the process of managing duplication of email records on Responsys master Contact List and Filters? If there is any duplication of records, … -
How can I apply order to data population in email campaign?Hi, When months populate in this email campaign they appear to be in alphabetical order. Is there a way to get them to populate in order by month? Here is the coding:User_2025-03-07-22-18-08-840 10 views 1 comment 0 points Most recent by User_2025-03-07-22-18-08-840 -
Is it possible to freeze the RPL into view to browser?Hello I have an EDM which is using an RPL ${dayadd(.now, 7)?string("yyyy-MM-dd")} where in the date today will be adding 7 days, It is functioning well, however there is…User_2025-03-07-22-15-32-517 18 views 4 comments 0 points Most recent by User_2025-03-07-22-15-32-517 -
Responsys ProgramI am having some issues with a program I am trying to create. In testing it is not doing what it is set up to do. The program is a series of 3 emails. I am wondering if … -
Apostrophes are removed in gmail app?Is there anyone else that is finding this rare issue where the apostrophes are being removed completely? We had one person state that we didn't use an apostrophe in the … -
Order total in conversion tagHi. How to get the "order total" for a conversion sent back to Responsys? Like if you have a shopping website and you want to get the $ amount sent back to RSYS via the …User_2025-03-07-22-15-42-430 15 views 4 comments 0 points Most recent by User_2025-03-07-22-15-42-430 -
Why Responsys BI does not show contact list fields for analysis* Responsys Interactive Dashboard BI does not show columns from contact list such as RIID_ ,CUSTOMER_ID_ ,EMAIL_ADDRESS_ ,EMAIL_FORMAT_ ,EMAIL_PERMISSION_STATUS_,,MOBILE…User_2025-03-07-22-14-37-040 7 views 2 comments 0 points Most recent by User_2025-03-07-22-14-37-040 -
Getting "Rejected-SKIPPED AS NOT IN THE LIST" records from Connect import jobHello, I am scheduling connect jobs to import data into PET table. While importing few records gets skipped as they are not in Contact List. If a record gets rejected be…