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Responsys
Discussion List
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Issue with the field EMAIL_PERMISSION_STATUS during connect jobsHello, We have encountered a troublesome issue with the field EMAIL_PERMISSION_STATUS. When a new contact is created via connect job, if the email address of the contact… -
Editing dynamic content makes screen go whiteAnyone experiencing this or can anyone offer advice? Any attempt to edit dynamic content in a live campaign results in everything on the screen disappearing. The content…
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Got 500: Internal server error while calling ProductImportEndpoint in responsysHello, I am currently working on developing an AMS app for Responsys. I followed all the steps in documentation. So while invoking the app with invoke with data, I calle…
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Custom Column - CED File- ProgramHello there! We have created a Program which is used in order to send sms. In the program we use multiple sms campaigns. The feed to the program is being through an SQL …
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pixel request to responsys formHi, i want to post pixel call to form using anyone know how to generate src value for form? Thanks in advance
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Custom tracking pixel locationIs it possible to assign a custom location to the default tracking pixel? For example by inserting RPL or a variable instead of checking "top" or "bottom" in the campaig…
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Does anyone know if there is a Responsys uptime statistics page that is publicly available?Similar to https://www.oracle.com/in/cx/marketing/automation/eloqua-scalability-reliability/#reliability-tab
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How to create a sub-domain in responsysHi Experts The customer has a domain info@xyz.com and now he wants to create a subdomain info@communication.xyz.com. Is this possible, as i understand that we can create…
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CED Reports for an IndividualWe have a customer requirement in which they want to extract CED file for an Individual contact. As per the use-case the customer is sending transaction emails to the en…
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Configure a mobile app in ResponsysHi all, i have a question: if the branded domain is not configured for a responsys account, is not possible to configure a mobile app in this account? The problem is our…
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Is there a way to download the unsubscribe list in Responsys?Is there a way to download the unsubscribes in Responsys Interact on a weekly or monthy basis? If so, can someone provide step by step instructions. Thank you.
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Microsoft Deliverability during IP warm upHello, I've been experiencing an issue with Microsoft Deliverability during a new Responsys IP warm up and wondered if anyone had any experience of this/advice to lend? …
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Responsys Implementation DocumentsHi, Does anyone have access to some of the documents mentioned in the Smart Start Implementation SKUs? * Project Checklist * Project Plan * Discovery Questionnaire * Fun…
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Link tracked by Responsys in HTML issuesLooking for some guidance as to why some links will show us as a "Failed" status under Link tracked by Responsys in HTML?
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Responsys Campaign FailureHello, When running a campaign, every so often (very sporadically), the campaign fails mid-send. The reason code is always the same, it's customer X failed due to REASON…
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Export Dynamic Subject LinesHello, I've been looking at exporting campaign details from Responsys, including subject lines. This works perfectly, but when the campaign has dynamic subject lines the…
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Best practices regarding image sizes within emails using ResponseysHello. I am trying to find out information on the best practices regarding image sizes within an email. Anything regarding guidelines around best practices for individua…
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Naming and access to duplicate field (one in MasterList and other one in PET)I manage a MasterList table including a field named as "ENTRY_DATE". Also, I have a PET table realted to the previous Masterlist that it contains another field using the…
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Responsys - Create an image of sender on Google using Domain BrandingMy Responsys account has defined a specific Domain Branding and I tried to register the "from" email of my messages on Google (https://accounts.google.com/SignUpWithoutG…
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Dynamic content and browser version URLHello, I have create a dynamic campaign, where the email body content switches based on certain customer segmentation rules. The view in browser URL is the same for all …
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Can AR Transaction be sent to an email distribution list instead of a single email IDCan AR Transaction be sent to an email distribution list instead of a single email ID -
It is possible to extract a report only of active campaigns in a Responsys account?I would like to know if it is possible to extract a report where it shows me which campaigns are active at the time of extraction. If it is possible, how should I procee…
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Have an amazing story to share? The Markies are back for their 17th year!The 17th Annual Oracle Markie Awards This year marks the 17th year we are celebrating customer experience (CX) innovation and excellence in advertising, marketing, sales… -
Can users can be restricted in modifiying OTBI analyses/ reports in Shared FoldersHello, I am trying to restricted in modifying OTBI analyses/ reports in Shared Folders. The aim is to allow them to make modifications only in My folder. Thank you, Vlad
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Planned Maintenance for Responsys i2 and i9 CancelledHi everyone, As we begin upcoming maintenance for your Responsys pods we wanted to notify customers on i2 and i9 that there will be no needed maintenance for your instan… -
Q: FBCA Facebook Custom Audience AppQuestion related to the Interactions consumption. Will the first sync to the existing Facebook Custom Audiences will cost an interaction for every member, or only those … -
Oracle Responsys - 23B Release ResourcesHello everyone, We're excited to bring you details on all the new releases for 23B which spans March 2023 to May 2023. This quarter's releases are packed with new intell…
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How to manage adding additional users to an account, or edit existing users in an accountPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1985890.1Pramod Kumar Gudla-Support-Oracle 2 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle -
What is the exact criteria that sets a record's deliverability status "Undeliverable"?Please review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2063569.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle