Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Throttling a campaign in a program?Hi, Is it possible to throttle a campaign in a program in Responsys Interact 5? Thanks -
Best Practices for Managing Replies to a FROM AddressChallenge: Trying to solve for customers who save a FROM address for a specific sales rep contact and then later messaging that contact thinking they are emailing them d…
-
Responsys access RPL using tables?Hey there! Wondering if it's possible to access RPL's using a supplemental table. We can successfully do this with BIF's, but as switching to EMD want to use it with our…
-
Link name in analytics tracking via RPLLooking for how to pass the link name from the HTML ie. ${clickthrough('mylink')} into the external tracking params so that I can set utm_content=${linkname}. I haven't …
-
Historical Contact Event DataHi all, I'm wondering if it's possible to request a one-time historical contact events data dump into SFTP of the past 60 days. The connect job allows me to only export …
-
Is it possible to update a field in a Pet Table from a form submission in ResponsysIs it possible to update a field in a Pet Table from a form submission in Responsys? It appears from what I see from the form wizzard that you can do the contact table a…
-
RPLDoes anyone know the RPL to pull in Campaign ID?
-
Dynamic Variable RPL and PETsHi all, I am using RPL within a dynamic variable to define the FROM name in the email header (hence why I need to do it in a Dynamic Variable, as the code within the HTM…
-
RRT events for new website visitorsHi There, We are implementing RRT events on our website, all the events are working as expected. But in order to send any event email, the member should be part of the p…
-
bazaarvoiceauthstring in RPLHas anyone had any success migrating the bazaarvoiceauthstring from classic to RPL?
-
Underscore character in Interactive DashboardsHi everyone, I would like to select some specific campaigns for my Interactive Dashboard report - as an example, all that contain the following characters in their name:…
-
Need information on GDPRHi There, As we all know, the new GDPR rules are going to be implemented across EU member states from may 2018. There are few posts saying, the OMC is ready for the GDPR…
-
Can't login (ui.authentication.login.browserLoginNotAllowed)Hello Topliners, I been struggling to login to my Responsys as I'm getting ui.authentication.login.browserLoginNotAllowed error. I asked my colleague to follow resolutio…
-
Track clicks without link table?Wondering if it's possible to create an email link, and code it in such a way that it tracks without the use of a link table? I'm adding a dynamic content field to multi…
-
Segment ValuesI am utilizing both Segment Groups and Segment Rules for our campaigns, but how do I set up and utilize Segment Values? I can't seem to find content on this anywhere. Th…
-
Day and hourly launch - stats per hour - what day/time works better?Hey. When making an hourly limit launch rate. So it send x numbers of emails per hour. How can I see how it performed for each hour? like, did it get more opens/clicks a…
-
Stagger email campaigns per day between specific time.Hi, How to send 200k emails by splitting 50K per day between specific times. As of now, we are uploading the 50k data daily and schedule the campaign at specific time li…
-
SMS campaign using Email acquisition templateHi all! I am trying to get the customer email by SMS campaign. To this I used the Email Acquisition template and build a program to launch campaign and receive the respo…
-
Facebook like page in emailHey guys. is it possible to get a Facebook page like button into your email sendouts? So that people can see how many are already liking the page. And have the option to…
-
Hard coding a link categoryHi all, Is there any way of hard coding a link category into a link table in the same way that the RILT tag can hard code a link name? Thanks, Charles
-
Ability to check if the campaign was triggered by Program in CEDHi, We would like to know if CED files can send information about campaigns if it is triggered by Program. If so we would be like to tie back the launch to the program. …
-
MVT - How can I run a subject line test that works?Hi everyone, I have set up several multivariate tests with different subject lines and can't seem to get it to work properly. Analyze tab in program and Insight show no …
-
How can I track clicks for "Mailto" action?I have an email with CTA button that uses "mailto:example@example.com". Is there a way I can use link tables to track clicks on a CTA button like "Email our team" with "…
-
RPL to consolidate multiple dynamic content rules into one?I fun a weekly campaign that contains 12 dynamic content rules for one image targeting 12 subsets of our audience. Each rule uses the same image, but the URL varies depe…
-
Supplemental SQL not showing up as filter optionI have created a supplemental SQL query that I am trying to use as a program filter. The statement runs without errors when I test it. However, it doesn't show up as an …
-
Personalized Campaign URLs in CRMHi, We have a requirement to store the campaign template with personalized content sent to members in CRM. Is there any way to do this? Using Campaign URLs we can genera…
-
Object Read Only accessHi All, we have a request from some of the business users to provide a read only access for some of the business users who would like to review different types objects o… -
Feedback regarding RESPONSYS SMS ChannelHi All, We are facing huge difficulties to manage SMS campaigns correctly in RESPONSYS. Here are our main issues : 1/ Our contacts are not flaged UNDELIVERABLE when RESP…
-
Re Open a Campaign on ResponsysI have a number of campaigns that have closed on Responsys. I would like to re open them. Is that possible and if yes how can it be done?
-