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Digital Assistant
Discussion List
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Is there any document on dialog flow based on utterance?Summary: We are looking to understand the response of ODA for different utterance? Once we know the reponse of ODA based on different request/utterance, we may need to d… -
Chat widget appearnce issue after 22c patchSummary: Content (required): With the recent release 22c, there is change in chat widget cards how they show up to end user. It is showing one full card skill and partia… -
How to enable manager actions (MSS) directly on the Digital assistant after welcome noteSummary Attached is the screenshot we got from internet. It’s basically Manager actions (MSS) which are part of HCM. Eg Transfers, Directory etc. We are not certain this…
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How to customize the visibility of one leave type from the ODA intentsSummary: The requirement is to disable the visibility of one leave type from the absence plan when requested for the total number of leaves available. Where, when the em…
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Where do you update "Chat Title" in External Candidate Experience DA?Summary: I am working on enabling the external candidate experience DA. But it says at top of the pop up window "Chat Title" I can figure out where I can change this Con… -
List of all the skills available in Oracle Digital AssistantSummary: Is there any documentation available on the pre-defined skills in Digital Assistant Content (required): Is there any documentation available on the pre-defined …
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Oracle Digital Assistant - Ability to search documents outside HCM and integrate with SharepointSummary: We know the feasibility of providing providing document as link but without using hyperlink, can chatbot be integrated with documents that are stored outside HC…
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Oracle Digital Assistant Best Practice Webcast Series starts September 6th 2022Summary: Join this 6 part series to get started with Oracle Digital Assistant. Content (required): Digital Assistant is an AI service that offers prebuilt skills and tem… -
Not able to restrict QnA based on security in ODASummary: We are implementing ODA for SaaS. We have a list of question and answer pairs for the client which we are uploading using the answer intents as given in the bel…
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Performance Evolutions and Performance Goals for self not workingSummary: We are using the delivered FADigitalAssistant and the HcmV2 skill. When invoking the performanceEvaluations.view.self and performanceGoals.view.self intents, we… -
Deeplinks for wellness tasks and Learning Content VideosSummary: Deeplinks for wellness tasks and Learning Content Videos to select individually Content (required): We have been trying to use the deeplink to go to specific we…
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Translation Service of ODASummary: Hi - I am implementing Oracle Digital Assistant in Oracle HCM Cloud Subscription right now and we have requirement to translate delivered ODA skill to Thai Lang…
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Internal Server Error in calling service - Approval skillSummary: Internal Server Error in calling service - Approval skill Content (required): When the user asked for the pending approvals, ODA responded as follows. Can someo… -
ODA transfer to live agent in HRHD setup stepsSummary: Is there some more detailed information on how to transfer from ODA to a live agent within HRHD? I have seen that there is capability to do this, but I'm unsure… -
Udgrade the platform version of an extended / delivered skillSummary: Unable to upgrade the platform version of extended HCM skill Content (required): We extended the HCM skill to complete utterance related customizations. System … -
Can someone help me locate the most recent Implementation Guide for HCM Digital AssistantSummary: Content (required): Can someone help me locate the most recent Implementation Guide for HCM Digital Assistant Version (include the version you are using, if app… -
We configured FADigitalAssistant for HCM skills. We are unable to view Salary information of EmployeSummary: Message from Bot: "There's no salary on record for you. Please contact your payroll department for further assistance." Content (required): Version (include the… -
Image specification for Ask Button Icon that opens the chat window - HCM Digital AssistantSummary: In HCM Design Studio I can personalize Ask Button Icon that opens the chat window. Looking for some documentation regarding specifications regarding logo to be …
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How to create custom skills in Oracle Digital AssistantSummary: How to create custom skills in Oracle Digital Assistant Content (required): I need to create a custom skill set for ODA. Version (include the version you are us…
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It looks like your digital assistant doesn't have any registered skills yetSummary: Content (required): Hi all, we need to customize the delivered FA DigitalAssistant. So, followed the below steps: 1. Clone the delivered FADigitalAssistant into…
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Users prompted to login and Get an Access Token when accessing the HCM Digital AssistantContent After enabling the HCM Digital Assistant, you may find that all users are being prompted to Login and "Get an access token" upon first interacting with the Digit… -
How-to: Workaround Hcm Installed 21.07.05 - 21.02 Known IssuesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers with ODA Platform for SaaS subscription… -
Configuring ODA for RecruitingSummary: We have configured ODA for HCM, but it's not taking Hiring/Internal Candidate Experience Utterances. It works with HCM skill. Our ORC project is going live end …
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Applying ODA Best Practice to the HCM SkillsSummary Lessons learned from 12 months of hands-on experience in HCM Skill implementation projectsContent As a former VP of Development in Oracle I was the architect of …
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Digital Assistant Configuration errorSummary Receiving error while configuring Digital AssistantContent We are receiving an error message when configuring the Digital Assistant in Fusion Application. Error …
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ODA for Canadian ClientsSummary: ODA does not recognize company country defaults - system is returning US terms that are not relevant to our employees (W2 over T4, State over Province, inconsis… -
Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…
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Bot Color Changed after 21DSummary: The color of our Digital Assistant bot changed from blue to orange after taking the 21D update. How do we change it back to the original color? I have tried usi…
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HCM Oracle Digital AssistantSummary: Project plan for implementing ODA Content (required): Hi Expertise, We are planning to implement Oracle Digital Assistant for our HCM fusion system. It would be…