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Journeys
Discussion List
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Users unable to search for Journeys on Organization TabSummary: Some users not able to view/search for the New Hire’s Journey as soon as the New Hire Journey is allocated to the users on Organization Journeys tab. They are h… -
Alert not getting triggered as per configurationSummary: We have a business requirement where we want that the performer gets an alert notification for an incomplete task after 24hrs of assigning the checklist (task) …
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Project descriptive flex field validation to Date DFF in Project Header screenSummary: In project's header screen , we have created a project descriptive flex field for date field. user can select the date from this field but now we got a ask that…
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How to send a notification to Hiring manager after completing all tasks in the checklistSummary: My client wants to send an notification to Hiring Manager and Candidate after completing all pre onboarding tasks in the journey Note : This is not at task leve…
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Redwood: Salary section Guided Journey is not being displayed.Summary: We have set the guided journey code and task code for salary section level in VBS under Page Properties. However, the guided journey is not being displayed in R… -
Expiry days on the checklist tasksSummary: Journey checklist expire days Content (required): I have provided the expire days for all the journey tasks , then I ran the process but the status(Expired) is …
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Redwood Journeys - How to make a URL be opened on a new browser tab (manual task)Hi all, We have a set of instructions on a manual task for people to complete on Oracle Journeys, and we included a URL. But every time the URL is opened on the same tab…
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Compact Banner for Guided Journeys (25C)Summary: Compact Banner for Guided Journeys (25C) enabled by default Content (please ensure you mask any confidential information): Hi Experts, we have seen from 25C gui…
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How to pass base Environment URL as variable to Redwood Guided Journeys Manual TaskSummary: We are planning to add some reports as Manual task type Guided Journeys instruction. However, we are unable to find a way to pass the environment URL and concat… -
Task sequencing issue in the JourneyHI Team, Once a task is completed it goes down and incompleted ones appears on the top but initially while testing it no maatter the task is completed it appeared as per… -
Personal and Category button in Explore tab is missing in VBSWhen we go to VBS, the Category and Personal button in Explore tab is missing. How can we show it in VBS? But in our Journey Home Page it is showing
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Is it Is it possible to close a journey Task Group as ''Not applicable'' Status ?Summary: Is it Is it possible to close a journey Task Group as ''Not applicable'' Status? Content (please ensure you mask any confidential information): We have requirem…
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How do you remove the email box on Journeys and change the Display name box?Summary: I have tried to add an Integration to change this, but it didn't work.
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How can we add Line and Position Manager both as Performer in Journeys?How can we add Line and Position Manager both as Performer in Journeys? -
Open URL in new window does not seem to work correctly in RedwoodNo matter which way this on/off slider is positioned, clicking "Go to Website" results in the current page being taken. We are trying to have the user remain within the …
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Eligibility Profile for Pending Worker Journey: DepartmentSummary: We have created an eligibility profile for a preboarding journey (assigned to Pending Workers before Day 1) to exclude certain departments from being assigned t…
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Journeys - Eligibility ProfileTwo part question, for which I'd be grateful for any assistance or comment: 1. Are there any Doc IDs, or CCC posts that walk through steps of how to establish Eligibilit… -
Display report with journey initiator's employment info in JourneySummary: I am looking to add a introduction step in onboarding journey to display a OTBI report to display the basic employment info (Department/LE/BU etc..) of the init…
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Employees seeing My Client Groups after enabling JourneysSummary: I enabled Journeys today and now Employees have access to My Client Groups Content (please ensure you mask any confidential information): After enabling Journey…
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How employee can view Journey Task details completed by othersSummary: How employee can view Journey Task details completed by others We have 2 task in a Journey. First manager will provide a feedback for the employee under the fir…
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Eligibility Profile -- Specific AssignmentSummary: If I use 'specific assignment' on an Eligibility Profile that only allocates a journey based on a certain job name in our oracle system would an employee who ha…
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Feasbility: Journey auto assign upon completionSummary: Hello Everyone, Is it possible to configure a Journey in such a way that, once an employee completes it, the same journey is automatically re-assigned back to t…
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Using 'Related Coverage' criteria in the eligibility profile with usage 'Checklist'.While using related coverage criteria in the eligibility profile for the checklist, the system is NOT checking the criteria correctly. I assume it's not working because …
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OIC journeys: The action update is not enabledWe are currently configuring a journeys task that is integrated with ServiceNow. We are prompted with this error: The action update is not enabled What does this mean an…
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Offboarding Tasks Sequence correct from Orgnization Task and not correct from My TasksSummary: Hello Team, I configured Offboarding checklist, which includes 33 tasks, and Order Tasks by Sequence is marked Yes as below First 8 Tasks performer is the Line …
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Journeys Fast Formula for Activation Criteria 25ASummary: Hi, We are working on configuring Contextual Offboarding Journey in 25A. Here is the desired task flow: The first task is "Line Manager Offboarding". Once this … -
Task allocation based on proposed person type during pre-boardingSummary: We would like to allocate Journey tasks during during pre-boarding i.e. before they join, based on proposed person type. Content (required): We have the need to…
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Guided JOurney not available in Journey TaskSummary: We created Guided Journey to be attached to our manual Journey Task. However, after the journey task has been assigned to the Manager, the guided journey is mis…
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Manual assignment of Journeys and eligibility profileIn the 'Points to Consider' section of this link to the documentation, I understand that the eligibility profile for journey allocation will only be considered when the … -
Employee cannot see Journey that is assignedSummary: Employee cannot see Journey that is assigned Content (required): Hello - I am very new using Journey. Trying to deploy our first one in the near future but I am…