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Journeys
Discussion List
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Journey NOT assigned after running Mass Assign JourneysSummary: We have requirement to mass assign a pre-boarding journey to employee. the relevant performers should receive notification after journey assignment. We used the… -
What will the be the impact if I use a copy of seeded Employee Role instead of pending worker RoleSummary: What will the be the impact if I use a copy of seeded Employee Role instead of pending worker Role, because employee role has more privileges and role functions…
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Guided journey at section level shows at the bottom in redwood pageSummary: Hi, I added the guided journey in 'Request a New Position' page. Can the guided journey button be moved to top of the section? Content (please ensure you mask a…
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Employment Info Redwood page: How to make visible a guided task only for the employee roleHi, we have configured a guided journey with multiple tasks on the employment info page in Redwood. We have the requirement to show only one of this task for the employe…
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How can I hide specific journeys from certain roles?Summary: We have journeys visible to all employees, and they are able to self-assign. We would like to limit visibility to specific journeys. For example, if a journey i…
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How to use Resource Manager type in JourneyHi everyone, We have an automated process related to the Probation End Date. The nudge kick starts an journey with 3 steps: Manager needs to confirm contract extension f… -
Employment Info Redwood page: How to make visible a guided task only for some specific roles?Summary: Hi, we have configured a guided journey with multiple tasks on the employment info page in Redwood. We have the requirement to show only one of this task for so…
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Journey is not appearing in 'My Journeys' but Tasks are visible in 'My Tasks'Summary: Employees unable to see My Journeys but can see the tasks on their My Tasks tab. This behavior started happening less than a week ago. We are using custom roles…
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Can we trigger/assign journey automatically on the basis of DFFs for Health and Safety.@Glen Walton-Oracle - Can we assign/trigger a journey on the basis of DFFs for Health and Safety. Currently oracle has functionality to trigger/assign journey automatica…
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Journey Task Assigned in Deferred Status Instead of Allocating After DelayHi Team, In Journey, I have configured a Course with an Action and Event such that when an employee completes the course, a Journey task is assigned to the Line Manager …
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25C Features Not Available for Task GroupsSummary: A couple of the 25C features only seem to work on tasks within a template, not tasks within task groups. Is there a way for these new features to work for tasks… -
"Access Denied" pop-up appears when the Onboarding team tries to open the document of record.Summary: When the onboarding specialist clicks on the "Go to application task," a sudden pop-up appears, stating: "You can't access this task because you either don't ha… -
EMGW : E-Signature BLOB characters are restricted under 4000 characters in BI ReportsSummary: The requirement is to retrieve the E-Signature from journey's screen in BI Report using data model query. since it is a BLOB(Binary Large Objects) .it restricti…
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I cannot see all employees journey details in my client groups as AdminI cannot see all employees journey details in my client groups as Admin - Able to see all the employee journey details in My client Groups > Quick Actions > Journey Cons…
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Security tab in Journey to prevent Line Manager to see its employees journeysSummary: Content (please ensure you mask any confidential information): Hi Community, I have several checklists for employees where the line manager does not have any ta…
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Checklist IP Address and Physical SignatureSummary: Checklist IP Address and Physical Signature in RTF Template Content (please ensure you mask any confidential information): Hello Everyone, We required both IP A…
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Guided Journeys Contextualization's on Personal Payment Methods pageWe are trying to display the text message only for country specific Germany for Personal payment methods page, using guided journeys. We are able to display the text mes…
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Add information to Journeys in Redwood UIHello, We have configured Off Boarding journey's to be triggered when an employee applied for absence, however, the tasks performer is the HR person. Hence, the HR perso…
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Manager unable to see one direct report under Team JourneysSummary: Content (please ensure you mask any confidential information): Hi Community, a line manager cannot see e journey of one of its direct reports under My team > Jo…
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Enhancement Request: Claim Button / In-Progress Status for Organization JourneysWe would like to have a “Claim” button or at least a status such as “In Progress” available under Organization Journeys. HR Specialists work with this tab and have Areas…
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How to add a deeplink syntax "MGR_MANAGE_CHECKLIST" to directly assign a task to an employeeHello, We need to use a deeplink and to be able to be directed to a list of assigned cheklists to this employee. We noticed that this kind of configuration is possible i… -
journey is not triggered tofew pplhave configured Journeys with the condition ‘Date of Hire greater than or equal to 2025.’ While the condition seems to be working (the journey is triggering in other cas…
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Does changes in Task configuration reflect across all Journeys where those tasks are present?Hi Team, Some Onboarding Journey Tasks are available in the Relocation Journeys. Can anyone please confirm me the following: 1. Whether changes made in certain onboardin…
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Journey not getting assigned for new hireSummary: Hello team, I am having issues with the journey not getting assigned to the new hires that I have just created. Sharing screenshot(s) of the onboarding journey …
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Parameters in Guided Journey in release 25CSummary: Where can I find the list of all possible parameters? Content (please ensure you mask any confidential information): From the following document I understand th… -
How to restrict Line Managers from Creating and Assigning JourneysIssue Description: In My Team > Journeys, managers should only have the ability to select a journey, without access to the Create or Assign options. However, in our curr…
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Edit the content of the email generated using “Add to calendar”Summary: Hello, When you click “Add to calendar” for a task in a journey, an .ics file is generated that allows you to block the slot on your Outlook calendar. However, …
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Date format in RTF TemplateSummary: Hello Everyone, We have given the sign date field in the RTF template, after click on View document we are able see date as below number can you please suggest …
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Completed Journey Checklist Displaying as “Open” in ProductionSummary: In our production environment, we’re seeing an issue where a completed Journey checklist is still displaying as “Open.” Is there a scheduled process we can run …
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JourneysSummary: Hi Team, We have once requirement we have created one task for employee if he sign the Acknowledgment document it need go to department head even need to sign t…