To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood for Oracle Cloud SCM
Transportation Management
Discussion List
-
How to test the External Rating Setup in OTM?Summary: Hi team! I was trying to implement external rating/rate shop setup for OTM (I believe it was added from 26A). Goal is to create a JSON payload from OTM, send it… -
transactional report in WorkbenchSummary:Transactional report in Workbench Content (please ensure you mask any confidential information):Trying to bring a BI Report into Workbench. Bi report is created … -
The Calendar field on the Itinerary screen is not being honoredSummary: I have attached a calendar to the itinerary, but it does not appear to be respected during the planning process. Order Details: EPD: 2026-06-29 19:14:00 LDD: 20… -
OTM Unable to generate BI reports - "Failed to log into BI Publisher: invalid username or password."Summary: OTM Cloud - Unable to generate BI reports - "Failed to log into BI Publisher: invalid username or password." Please advise how to fix this, thanks. Content (ple…
-
User preference not honored for new user added in OTMHello All, We have a user preference setup that defaults the currency to AED. This preference is assigned to a role, and all users associated with that role should see A… -
Intermodal Scenario with two legs having provided common rateSummary: First Leg: CPKC provides a rate from the Boutin Group (Chemin du Trembley) to CPKC_Lachine_QC, continuing to KCS_Laredo_TX, documented under a single invoice. S…
-
Provision to provide the Document attachment option only at last stop in OTM Driver Mobile AppSummary: Can we restrict the option of Document upload only to the last stop in the OTM Driver Mobile app? Currently the option is availble at all the stops. Content (pl… -
Can we remove the Event drop Down option in the OTM Mobile App?Summary: Currently all the required Events like Loaded, Unloaded, ARR_PICKUP, ARR_DELIVERY, POD_RECEIVED, etc are configured in OTM and these are made available for the …
-
Can we enable AI Agentic App: Logistics Execution Command Center only for OTM usersSummary: Can we enable AI Agentic App: Logistics Execution Command Center only for OTM users without WMS Version (include the version you are using, if applicable): 26B
-
Shipment Currency becomes NULL after Bid AwardHi All, We have noticed a behavior in OTM that we would like to validate with the community. When a carrier bid is awarded to a shipment, the Shipment Currency field bec…
-
Do we need Fusion Endpoint configured in OTM 26 B to use Generative AI?Summary: We are getting 'No Fusion AI endpoints are available.' Error while using Analze SQL , do we need to have fusion end points confuired ? and have Fusion AI Studio…
-
Is there a way to create pop up in OTM UI if there is open processes for same object.Summary: We have noticed that if user clicks on same object multiple times in UI, then that results in object locks Is there any option to create an identifier/pop up in…
-
Clarification on Minimum Execution Frequency for Cyclical Control ProcessesSummary: Hello, We are currently attempting to configure cyclical control processes with a 30-second execution interval: PROCESS_CONTROL_REQUEST (Table) However, despite…
-
Unable to view Secondary charge rule profileHi Team, We are unable to find the Navigation in OTM for Secondary charge Rule Profile. But we can access the related table from the backend. Is this removed from UI? Re…
-
Is there a possibility to restrict the number of rows processed for Custom ActionIs there a possibility to restrict the number of rows processed for Custom Action?
-
Retriving the deleted records in OTM using REST APISummary: Hi Team , In Oracle document we got to know that we can retrieve the deleted records from OTM using REST API for a given date range. Below is the link for your …
-
Document Association in OTM Mobile AppHi, When a document is uploaded through the OTM Mobile App, it is automatically linked to the shipment ID. Is it possible to associate the uploaded document with another…
-
Rate Quality Factors For External RatesWe want to restrict rates from a certain service provider so they do not qualify for a shipment. For this, we initially considered adding a Rate Quality Factor on the ra…
-
Orders failed in first bulk plan but successfully planned in second bulk planSummary: We’re encountering an issue during bulk planning where some orders fail to plan in the first bulk plan. However, when we attempt to plan the same failed orders …
-
Bulk Plan Failure Despite Valid Rate Record AvailableHi everyone, I have a question regarding bulk planning in OTM. We often encounter situations where an order cannot be bulk planned into a sell shipment or buy shipment, …
-
Document BN ruleSummary: We are facing an issue with the Document when it os uploaded using the action , if the document file name containes (&) this symbol then the file s not getting …
-
OTM Agent Failure at Shipment update statementDear All, We are encountering an issue while attempting to update the shipment table (OTM) The current logic includes an IF condition to verify whether the shipment refe…
-
Emailing multiple Documents together in One Mail.Summary: I would like to know is there any provision that we can send all documents via user or agent action to send all documents at one go in one email rather than sen…
-
Upload rate menu in otm is not working from 26BHi, Since the 26B OTM release, when users click the Upload Rate button, nothing happens and the menu does not open. The only way to access it is by right-clicking the bu…
-
Shipment stop bind variableSummary: Giving bind variable error for $shipment_gid in SHIPMENT STOP agent Content: I am encountering an anomaly. I am triggering Shipment Stop agent via DTA(Order rel…
-
Unable to fetch shipment id for a Parent Invoice (both standard and secondary Shipments) via APISummary: Unable to fetch Secondary charge shipment id via Invoice Shipments API. Using below API https://{OTMurl}.oraclecloud.com:443/logisticsRestApi/resources/v2/{invo… -
How to send a limited 35 characters address linesSummary: Challenge is most of our customers have address line characters exceeding 35 characters and 4 lines. The issue is that for few carriers, only 3 lines are allowe… -
UPS PARCEL Rates Connectivity with OTMWe have a requirement to capture UPS rates directly in OTM. UPS offers multiple rate options, and we would like to establish direct connectivity with OTM to retrieve tho… -
Unable to fetch role id using SYS_CONTEXT functionSummary: Unable to fetch User role id using SYS_CONTEXT function Content (please ensure you mask any confidential information): Hi Team, We have a requirement to find th…
-
OTM Mobile APP support edits or entry option of attribute number fields on the shipment.Does OTM Mobile APP support edit or entry option of attribute number fields on the shipment. Driver will enter opening km (from source location) and closing km (at deliv…