UX
Discussion List
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sandbox page composer structure pane is hidden for popups, how to add custom button on popupSummary: Hello team, we need to add custom button on popup using sandbox page composer. page composer structure pane is hidden on click of button which shows popup. plea…
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Best practice for customer with Service locations oriented Customer ServiceSummary: We are facing a unique challenge with the Fusion Service for the customer service where there a customer has multiple locations. The Fusion Service screens are …
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Add pop-up button to Service Request action buttonSummary: We are looking for a way to open a pop-up from the Service Request action button page similar to the "Resolve" pop-up window. We want to do this to move queue a…Stephan van der Walt 24 views 3 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Not able to see the Foldout Overview panel in service Request edit pageSummary: Foldout Overview Panel is enabled in the Service Request Details page in Redwood but when i open edit page can't see the panel(Foldout Overview Panel). Content …
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BPM Approval Notification ServiceRequestDetails Deep Link redirecting to Classic ADF UIIn Service request, we are triggering BPM Approval flow from Redwood layout but in approver notification the SR Details page deep link is navigating us to classic ADF la…
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Oracle Fusion on custom object landing page add object level buttonHi Everybody, In Oracle Fusion, on custom object landing page we want to add button that will run a webservice and refresh the page. Best Regards.
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City, County names are not matching in wage basis rules page with the manage geographies.We have tried to create a report to fetch the details(city, county, primary and secondary classification) from the wage basis rules page but when tried to fetch particul…Sandeep_Tallur 43 views 1 comment 0 points Most recent by Julian Challenger-Oracle Reporting and Analytics for HCM
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how to hide the mark as complete and delete actions in tasksHi Everyone, In NGS Activitiy screen we are getting Mark as Complete and Delete for Task. we don't want to give those two options available to End Users. How can we hide…
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Is there an interface that can query the status of Oracle fusion in real-timeIs there an interface for real-time querying of the status of Oracle fusion, including whether it is available for our company, including system updates and other unavai…
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View photo option on work order attachment ( redwood)Summary: Greetings, Currently, on the OFSC Work Order Next Gen UI, we are mapping photos from OFSC to B2B Work Orders. As a user, it would be highly beneficial to have a…
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Hierarchy View not working under Schedule ProcessSummary: We ran 'Import AutoInvoice' program which generated a few of the subprocesses but not sure why the Hierarchy view is not working and it is showing all the main …Rahul Kumar Gupta.-Oracle 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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I am unable to see my internal service requestsWhen I create an internal service request, i am unable to see it from Help desk request work area. I have assigned all the necessary helpdesk related rolesas well. Any h…
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How to maintain font style as "Calibri" in CX?Summary: Currently in outlook we are following font style as "Calibri" however the same is not added in CX. So please let us know how can we change the font style in cx.…
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How to add Custom fields in Task Edit page within Case Management?We have defined few Action plan action like Investigation Meeting Scheduled. Now when the agent is updating this action we want to capture the actual date of Investigati…
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How to enable Format painter option in Service request object?Format painter option is not enabled hence we are unable to maintain the font style and font colour in service request. Kindly please let us know how to add format paint…
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Praveen Gehlot 13 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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How to create a web Application through sandboxSummary: how can i create a web application in the below screenshot Content (please ensure you mask any confidential information): Version (include the version you are u…
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Compensation Notes Window no scroll barIt was brought to my attention that when working in the Compensation module that is no scroll bar when viewing the notes pop out window. The scroll bars are present when…
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How to enable Service Request option in Fusion ServiceI want to Enable The Service Request Option in Fusion Service, Like in this picture
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How to Default Channel Value in Response Compose ?Summary: At Edit Service Request Page, business wants to default Channel Name 'Email' Value so no need to select Channel Email value while sending response. As in this s…
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Next Gen HRHD Custom Field DefaultHi, Has anyone managed to get default expressions working for custom fields in Next Gen HRHD? I've attempted to use the following expression in a custom field of mine, t…
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How to edit a page in Oracle Fusion ?Summary: I want to add a new field or edit a field in a page in Oracle Fusion how to do something like this in steps pleaseMartin_Melek 32 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
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How to hide "about this application" to end usersSummary: Client asked us to hide "about this application" to end users Content (please ensure you mask any confidential information): Client asked us to hide "about this…
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'My Knowledge' Search Results logicSummary Squencing logic for knowledge articles in the search results on the My KnowledgeContent Can anybody help with sharing the knowledge on the logic followed by the …
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Do we have any Workaround for search and updating address object in CX service fusionSummary: We have an account which has more than 60 plus address present, when trying to update the address from account screen it is very tough to find the address as on…
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Removal of tabs from live experience mobile (Demo App)Summary: Removal of tabs from live experience mobile (Demo App) Content (required): Can we remove tabs from live experience mobile (Demo App) like Basic Guidance, Person…
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Is it possible to edit the Dashboard functionality for HRHD NextGen Service Request?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to edit the Dashboard functionality for HRHD NextGe…Ionut Merisan-Support-Oracle 43 views 1 comment 0 points Most recent by Anand DN-Oracle Fusion Service
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Under My knowledge classic, how to filter category based on user BU access?Summary: How to filter category based on user BU access. Content (required): While searching category under My knowledge Classic, all the categories for different BU is …
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Capture Service Contract in SR levelContent Hi, CSR need to capture the Service Contract detail from the Customer in SR level. Since Service Contract in ERP module, we cant use DCL. How we can show the lis…Mohana Gopal S-Oracle 23 views 5 comments 1 point Most recent by Mohana Gopal S-Oracle Fusion Service
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HRDR Analyze UsingSummary Is it possible to analyze how the HRDR is being effective?Content Hello Experts We are trying to validate the investment in HRDR Module. Does anyone know how can…