Configuration
Discussion List
-
Unscheduled ActivitiesSummary Marking Activities in Buckets as UnscheduledContent Our requirement to represent Activities that are in Buckets are Unscheduled and once they will be assigned to… -
Idea Submitted: Mass Activities for External WorkSummary Mass Activities for External Work and Creation in Bucket : Idea SubmittedContent Experts, I have submitted an idea for Mass Activities to be allowed for external…
-
Near Miss in MobilitySummary OOTB Near Miss in MobilityContent Do we have OOTB near miss functionality in field service? If not, have anybody configured it via custom forms can highlight its…
-
OOTB ReportsSummary Can we modify or create custom reportsContent Can we do following with reports in field service: * Create custom dashboards * Create custom reports * Alter exist…
-
Custom business rules and validationSummary Can we have custom business rules in field serviceContent How can we configure custom client specific business rules for field operators while assigning activiti…
-
Renaming ActivitySummary how to rename Activity entityContent Our client requested to change the name of Activity entity as per their business naming convention. Please can anyone list t…
-
Specifying Assisting Resource the activity he is going to assistSummary Which activity assisting resource is going to assistContent For team making when we drop a resource (truck or operator) to another operator it results in opening…
-
Regular Expression and XSLT TransformationSummary Properties > Regular Expression and XSLT TransformationContent Please can any expert give an example of Custom Property regular expression and XSLT transformatio…
-
xsl transformationContent Hi Gurus, I need to display a table and I have xml and xsl file. And in the document I found how to use as described the below link. https://docs.oracle.com/clou… -
Pre Start Form for an ActivitySummary Forcing an operator to fill a form in mobility before activity startContent In one of our requirement, our operator needs to fill a form before starting the acti…
-
Teamwork and Creation in BucketSummary Functional Understanding on Teamwork and Creation in BucketContent Activities which can be performed in team cannot be assigned to buckets. I don't understand th…
-
Routing to teamSummary Can Routing works for a teamContent Given a scenario like my certain activity types require a team of resources to work together on the same activity. Sometimes …
-
Teaming in Resource TreeSummary Best way to create TeamingContent Our area Level buckets receive unscheduled activities and Area Managers Scheduled them manually by assigning team of resources.…
-
Holidays management for multiple countriesSummary How to manage holidays for multiple countriesContent If we add holidays for two different countries then how can we manage and apply it to field technicians? Tha…
-
OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, …
-
Routing Strategies > Top down approachSummary Routing Strategy among global bucket to Regional BucketsContent Our activities will be created from Sales Cloud. We have resource tree structure as explained in …
-
Default date option to without time restrictionContent Hi, We have activity search icon on the top right side of OFSC. We have option to select the days for search - starting today, last 7 days, without time restrict… -
Difference between a Group and BucketSummary What is the difference between a group and a bucket resourceContent What are the core differences between a group and a bucket resource. I know that Group cannot…
-
Choosing different set of Maps from Bossiness RulesSummary Enabling the option to select different maps from Business RulesContent Hello Experts, As per our understanding, we can choose different maps from Bussiness Rule…User_2025-02-03-22-01-17-623 28 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623 Field Service
-
Reschedule option in End activity ScreenContent Hi Gurus, Could anyone let me whether this can be acheived or not in user type. When a technician started working in a particular activity then he/she should be …
-
Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …User_2025-01-31-00-30-36-440 53 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
-
Field Service - Service RequestSummary Service Request Creation/Assignment/ApprovalContent I am reading about Service Request entity but could not found much information in the oracle docs for working…
-
Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ…
-
Can't add inventorySummary I can't add inventory in the activityContent Hi, I created an activity but i can't add inventory in it. Inventory tab has not '+' or Add button. It seems like it…
-
Mobile Form OR Plugin to Pull InventorySummary We need to pull inventory from the activity in mobility applicationContent In one of our requirements, we need to push all the inventory items to the mobility ap…
-
create a duplicate activityContent Hi Gurus, As we know OFSC functionality of not reopening a past date activity. But how could we possibily duplicate or reopen a past date activity. Thanks, MadhuUser_2025-01-31-00-30-36-440 44 views 6 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
-
Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…User_2025-01-31-00-30-36-440 49 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
-
Call Oracle iOS app (native)Summary Ability to call iOS Mobility application locally from other applicationsContent Hi, Is it possible to call the Oracle iOS Mobility application from other applica… -
Change the standard statusContent Hi Gurus, In one of a requirement is it possible to map a custom field with the standard status field? Eg: A custom field value is changed to Released the status…User_2025-01-31-00-30-36-440 30 views 2 comments 0 points Most recent by User_2025-01-31-00-30-36-440 Field Service
-
Send notificationContent Hi Gurus, In our requirement we are integrating Oracle field service with oracle inventory cloud. Here in real time we are displaying the items and the On hold q…User_2025-01-31-00-30-36-440 44 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440 Field Service