Customer
Discussion List
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Error - A map is currently unavailable. Contact your help desk. (ATK-3315019)When adding Notes at Customer Site Level, The below error is showing up, A map is currently unavailable. Contact your help desk. (ATK-3315019)Siddhant Aggarwal-Oracle 449 views 3 comments 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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Restrict User to View IBAN Number DFF Field Value at Customer Transaction Level.Summary: Hello Team, We have business requirement wherein user would like to restrict user to view below IBAN Number details at RA_CUSTOMER_TRX_LINES flex field Level. S… -
How to create new BILL_TO site use for existing customersSummary: How to create new BILL_TO site use for existing customers Content (please ensure you mask any confidential information): Hi, We have created a customer with a B… -
I want to fetch customer details using APISummary: I want to fetch customer details like account , account sites , contacts, contact points using api Content (please ensure you mask any confidential information)…Hrishikesh Malagi 3 views 0 comments 0 points Started by Hrishikesh Malagi Receivables & Collections -
E-Invoicing for Saudi Arabia, Germany and France through AvalaraSummary: Hi Team, We have a requirement for generating e-invoices through Avalara for countries such as Saudi Arabia, Germany, and France. Could you please confirm wheth…Lavanyaa Damodaran 16 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
List of seeded validations that are executed during customer creationSummary: Hi Oracle Experts, We have a request from our customer to provide a list of seeded validations that are executed during customer creation in Oracle Fusion Cloud… -
What is the purpose of Primary flag on Customer sites addresses?Summary: On Customer Sites, what is the Primary flag used for on Address Purposes..? What i assume is that the site with Primary flag checked will be defaulted on the sa… -
how to create profile at both account and site levelSummary: I am trying to import customers in fusion 25c , i want to create profile at both account and site level . How to achieve this in FBDI? I have filled below detai…Hrishikesh Malagi 13 views 1 comment 0 points Most recent by Deepak Singal Receivables & Collections -
How to update customer IDENTIFYING_ADDRESS_FLAG as Y.Summary: Hi how do update customer IDENTIFYING_ADDRESS_FLAG as Y Currently few of the customers are flagged as N. Business requirement is to update as Y Content (please … -
Query on Implementing Customer Data Approval Workflow in Fusion ReceivablesSummary: We have a requirement from the customer to enable an approval process during customer registration in Oracle Fusion Receivables. The requirement is as follows: … -
bill managementSummary:Unable to register self-service user in Bill management from UI. Content (please ensure you mask any confidential information): Unable to register self-service u…Amit Singh Chauhan 6 views 1 comment 0 points Most recent by Amit Singh Chauhan Receivables & Collections -
I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 26 views 2 comments 0 points Most recent by Amit Singh Chauhan Receivables & Collections -
How To Add Existing Contact To An Existing Customer Account Site in Bulk using REST or SOAP or FBDISummary: How To Add Existing Contact To An Existing Customer Account Site in Bulk using REST or SOAP or FBDI Content (please ensure you mask any confidential information… -
The Customer Account Statement Report shows multiple lines for a transactionSummary: The Customer Account Statement Report in Oracle Fusion Accounts Receivable is not displaying accurate and clean data. Transaction numbers are appearing multiple… -
How to Prohibit Duplication of customer with same name in Accounts Receivable ModuleSummary: Prohibit duplicate customer creation in Accounts Receivable Module. Content (required): Currently AR is providing a warning message while creating a duplicate c… -
CREATED_BY_MODULE Value Explanation in HZ_PARTIES tableWe have an issue with duplication of customer party data, where we have one customer with 3 different party number. We tried to track who's created it and how it created… -
In Customer Statement email subject - can we add customer name or account numberWhen Customer statement is emailed, is there any way to add customer name or account no. in subject line of that email? Regards, Jayshree C -
Query: Licensing for Attachments-Customer Master in Oracle ReceivablesSummary: We would like to confirm whether there is any licensing costs associated with enabling attachments on the customer profile within the Oracle Receivables module,… -
Remove Primary flag on Address Purpose under Customer Site detailsSummary: We have a customer account where all the sites have Bill-to and Ship-to defined as address purpose and none of these address purposes are defined as Primary. On…Sai Venkata-Vigilant 41 views 1 comment 0 points Most recent by Rudra_2024 Receivables & Collections -
How to Auto create Customer Site level ProfilesSummary When a site is created, how to create a default profile class at the customer site levelContent Whenever we create a customer and a site, we can see a default pr…User_2025-02-10-23-23-04-652 236 views 3 comments 1 point Most recent by Hrishikesh Malagi Receivables & Collections -
Is there an existing functionality to add attachments in Customer Site ProfileSummary: To provide more context, we are looking if there is any existing functionality or workaround wherein we can add an attachment in the bank accounts tagged under …Mira Dela Cruz 81 views 2 comments 0 points Most recent by Pavan.Boggarapu Receivables & Collections -
API to fetch values of Credit Analyst - Customer Profile.Summary: Is there any API available to fetch Credit Analyst values (LOV) present at Customer Profile level? Content (please ensure you mask any confidential information)…Saloni Kumari 18 views 3 comments 0 points Most recent by YASHWANTH GOWDA H R Receivables & Collections -
Can we customize Manage Customers screen to make it view onlySummary: We want to provide access to users to be able to search customer details but not create. Manage customers currently allows a user to create customer accounts. I… -
How to delete Claims without CancellationSummary: System has duplicate claims,one is in pending approvals and other one is settled. and request to delete the claim. let me know if this is possible Content (plea… -
Tax Registration Number in Customer Site (Tax Profile)Hi. Does anyone have any idea on what table to use to find this information? Thank you. -
Is it possible to create a Customer Hierarchy in Cloud ERP without having CDM?Summary: Content (required): We are using Cloud ERP with Receivables and Advanced Collections. Is it possible to create a customer hierarchy without having CDM? Version …User_2025-10-31-01-06-05-525 27 views 5 comments 1 point Most recent by Shyam Patel Receivables & Collections -
License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer… -
CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi… -
Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =… -
How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 188 views 10 comments 0 points Most recent by Adva Zolberg Receivables & Collections