Architecture
Discussion List
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Customer Data Management - Oracle Customer Experience Cloud (Oracle CX Cloud)Summary Oracle Customer Experience Cloud (Oracle CX Cloud) suggestionsContent What things should be avoided or given caution to with regards to Oracle Customer Experienc…
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SalesProfileStatus field on Accounts/ContactsContent Hi , Can I use the standard field - 'SalesProfileStatus' available on both Contacts /Accounts , to tag them as Active or Inactive ? I assume this can be edited f…
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Primary Customer Number on ContactContent Hi , Similar to PrimaryCustomerName1 field on the Application composer , is there a standard field to expose Primary Customer Number i.e Account Number] on conta…
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Accounts and Contacts VisibilityContent Hi All, I am new to Sales Cloud and trying to understand how the record visibilty works in engagement cloud. * Can all the Accounts and Contacts be accessed by t…
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Entity relationship diagrams (ERDs) for standard OSC objectsSummary Entity relationship diagrams (ERDs) for standard OSC objectsContent Hi all Is it possible to get/obtain the entity relationship diagram for standard OSC objects …
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Incentive Compensation (implement) at a retail bankSummary asking for (your) best practicesContent If you have implemented IC in OSC for a retail bank or other national retail distribution businesses, could you share a t…
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Scope of Offering versus Scope of FeatureSummary ICM Offering becomes Incentives Feature in 19C; what are the changes in the service?Content Oracle Support was insistent that "nothing has changed". At the Cloud…
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Integrating same Fusion applications (Fusion HCM and Fusion CRM)Summary Integrating same Fusion applications (Fusion HCM and Fusion CRM)Content Dear Experts, I need your expert advice on my understanding with respect to "Oracle Sales…
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RESCHEDULED: Sales – Sales Cloud’s Action-Oriented, Task-Based UI, 19 August 2019, 9 a.m. PT - SubmiContent Due to unforeseen issues, this event is rescheduled to a future date. Our apologies for the inconvenience.Kayleigh Halko - Oracle-Oracle 7 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Sales
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CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers,Content Submit your questions for the CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers session to have them answered du…
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Import REST webservices as Collection / Environment in PostmanSummary How to import REST webservices as Collection / Environment in PostmanContent How to import REST web services as Collection / Environment in Postman Version 19B
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What is the standard POD sizing for Oracle Sales CloudSummary Standard POD sizing for Oracle Sales Cloud [Example with 50 users]Content What is the standard pod size for each instance in Oracle Sales Cloud with 50 user lice…
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Action is read only during selection on pagesSummary I need action which can create record and save it without user intervention, that option is present in OSC but when I create action and try to expose on Page its…
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ERD / Table Relationship or something similar for OECContent Anyone knows where we could get a ERD or something similar for OEC Objects? This will help us map some prospect client's current setup to OEC.
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Can "Manage Users" be customized?Summary I'd like to create a custom field for Employee NumberContent Can the "Manage Users and Roles" screen be customized? I'd like to add an "Employee Number", but the…
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B2B and B2C contactSummary Same contact as B2B contact and B2C customerContent I have come across a scenario where, a contact can be a B2C customer as well as B2B Account's contact. I woul…
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Invoke Engagement via URL (GET Method)Summary Contextualize in an Account via URL and add logic in case it does not existContent Hi All, I need to be able to call Engagement via URL (GET Method) and contextu…
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Technical RequirementsSummary Cloud Infrastructure/ArchitectureContent Hi, We would like to ask the system requirements of the customer experience cloud platforms - Engagement Cloud (Sales Cl…
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POD nameSummary How POD's are named?Content Hi, I've this question in my mind for a long time and would like to understand the logic behind the screen. How the POD is named? Why…
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Advice about implementation with subscription modelContent We have a client whose business model is based on B2C subscriptions. Which entity should be used for them? Some ideas we have: - An account holding subscription …
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CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service), 29 November 2018, 10 a.m.PT - SContent Submit your questions for the CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service) session to have them answered during the live event. Post your …
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Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou…
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Sales Readiness Training for Update 18BSummary Watch the latest Sales readiness training for Update 18BContent Want to watch the latest Sales readiness training for Update 18B? You can visit the Sales Readine…
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UX Lab Tour at Oracle HeadquartersSummary UX Lab Tour at Oracle HeadquartersContent Being able to tour the Cloud UX Lab while at OpenWorld is an exceptional encounter! Glimpsing the forthcoming adventure…
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Oracle Sales Cloud Special Interest GroupSummary Oracle Sales Cloud Special Interest Group [SIG1429]Content 2 results found Oracle Sales Cloud Special Interest Group [SIG1429] Vicki Novosad, Engineering/Oracle …
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OpenWorld Sales Cloud SIG (SIG1429) Sunday, Sept 18, 9:15 am - 10:00 am Moscone West - 2011Summary Special Interest GroupContent Vicki Novosad, Laser Technology, Inc. and Allison Kutz, Apex IT are hosting Sales Cloud SIG at OpenWorld. Come join the meeting and…
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deep links in MUISummary If create an object and use a deep link to link to outside URL, will this be available on MUI?Content We are trying to link to an outside URL using the SUI, but …