Architecture
Discussion List
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Search for PhoneNumber via REST - CTISummary best way to identify contact based on a phone numberContent Hi, we are working on a lightweight integration between our CTI solution and SalesCloud. So we just w… -
Feature Friday: Access GroupsContent Access Groups make it easier for application administrators to provide user access to segmented business data such as Accounts, Contacts, Opportunities and Custo… -
How To Determine If The Opportunity Is Created From A Deal RegistrationSummary How To Determine If The Opportunity Is Created From A Deal RegistrationContent Hi, Is there a field (flag) that will tell if an opportunity is converted from a d… -
Excessive account login attempts monitoringSummary How to track?Content Quick question, Can we track excessive account login attempts in Fusion CX? I wonder if this can be done with 'Oracle Platform Security Serv… -
How To Filter Workspace Saved Searches Based on the Territory of the UserSummary How To Filter Workspace Saved Searches Based on the Territory of the UserContent Hi, Is it possible to filter workspace saved searches based on the territory of …
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How To Check Job Role Code Without Access To Security ConsoleSummary How To Check Job Role Code Without Access To Security ConsoleContent We're using SSO in logging in to OSC and we don't have access to the security console to che…
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Fusion SaaS password policySummary support 'disallow passwords used in the last X times'Content Hi, Cross-post this question here in case anyone has experience to share - OOTB, 'Disallow last pass…
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Is there any profile option to set Account Owner as Territory OwnerSummary Is there any profile option to set Account Owner as Territory OwnerContent Can anyone please let us know, Is there any profile option / OOTB setting that sets Ac… -
CX Sales and MulesoftSummary Any adapter available for Business Event & Web Service?Content Hi, We are using Mulesoft (instead of OIC) as the integration platform between CX Sales and other …
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Run BIP report with callback from integration layerSummary anyone has done this?Content Hi All, I'd like to build an orchestration flow in integration layer to run BIP report and notify the BIP job completion through cal…
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Find Field Names from View ObjectSummary How to find out list of fields available in specific View Object?Content I need to find out fields available in FndTreeVersionVO, FndTreeNodeVO view objects. How…
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ESS jobcall from OICS getting erroredSummary failing to call ess job from OICSContent HI All, Im trying to submit one ess job request from OICS, below are the error and payload. can someone help me. Error: …
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Web Service (SOAP/REST) Best Practice and Known LimitationsSummary Fusion CXContent Hi, Do we have any best practice for Fusion CX Web Service? For example, * What should I avoid when I construct the REST/SOAP request payload so…
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FSM migration for pods with multiple language packsSummary how to migrate?Content Hi, For the pods which have multiple languages installed, how do we migrate setups? For example, I have English, Indian, Japanese installe…
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Save The Date: 20D-21A CX Sales Release WebinarsSummary 20D-21A Release Webinars for SFA & PRM, CDM and Platform and SPPMContent Save the Date for CX Sales 20D-21A Release Webinars Coming Soon to the Portal Oct 21, 20… -
Warning Message shows twice before the record saves.Summary We want to show warning message once before the Lead record saves.Content Upon creation of the leads record, we have a validation rule that will check if the MMS…
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how to relate an contact as primary contact for an Account -AddressContent Hi All, We have requirement, where in our customer has same customer in different locations and for each location they have different primary contact. Because of…
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Best Practice for Adaptive SearchSummary Any best practice?Content Hi, We have several customers who have high data volume (100+ million ~ 300+ million records across objects). So far, we are able to ru…
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How to leverage the OOTB Geography/Country in Custom Object as a Custom Fixed Choice ListContent How to leverage the OOTB Geography/Country in Custom Object as a Custom Fixed Choice List? In Custom Object, do we have any better solution to implement/leverage… -
Sales – CX Sales Innovation Roadmap, 28 August 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales Innovation Roadmap session to have them answered during the live event. Post your questions by posting a new comme…
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Workspace publish takes 14+ hoursSummary Is it expected?Content Hi, Every time we make a change in workspace (e.g. enable an attribute), it takes long time (14+ hours) to complete publish. Is it expecte…
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Limitation - Resource Users RESTSummary cannot update Resource Role AssignmentsContent Hi, In the Resource User REST API (/crmRestApi/resources/11.13.18.05/resourceUsers), PATCH/POST/DELETE are not sup…
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Edit Pages in Visual BuilderSummary Available on 20B?Content Hi, I saw the attached screen in 20B extension document. Do we have any pages enabled for VB Studio extension? Thanks, Adam
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Fusion Applications Cloud Using Chrome BrowserSummary Changed behavior to enforce more privacy-preserving defaults for SameSite cookiesContent As of 14 July 2020, the Chrome browser cannot open external application … -
Need Confirmation - CSM doesn't page composer items on role level?Summary is it supported yet on 20B?Content Quick question - For personalization configured on job role level with page composer, are they supported in CSM migration as o…
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Runtime Messages are not workingSummary Runtime Messages are not working even after putting println statements in groovyContent Hi, Runtime Messages are not working even after putting println statement…
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Best practice for VBCS MashupSummary How to make VBCS Save more user friendly?Content Hi, We build a custom page in VBCS to display contact details and some additional data. On this VBCS page we hav…
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How to do a patch on Child Object using REST APISummary I want to change the Primary Address fields on Contact associated with Lead using REST API .How to register webservice for that and how to utilise that in Groovy…
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Displaying Picture Attachment in MashupSummary Picture Attachment only visible for Admin User (not being displayed for others)Content Hi guys I have been working on a mashup content requirement recently and w… -
Customizing Sign-In PageSummary Change the color, title, and logo of our sign in page.Content We have this requirement to enhance the sign-in page of our environment. We want to align the looks…