General
Discussion List
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How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) buttonSummary: How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) button Content (required): We have enabled the feedback component wit… -
Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…Dr Surlina Yin-Oracle 540 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant -
Is there a way to monitor user inactiveness and display a feedback prompt at the end of journey?Summary: Hi All, Is there a way to monitor user inactiveness and display a prompt at the end of the journey asking for feedback from the user. For example: If the user h…Saravanan Gangadharan 1 view 1 comment 0 points Most recent by Anupama Patil-Oracle Digital Assistant
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Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel?Summary: Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel? Content (please ensure you mask any confidential information): Version (include t…
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Do we need to subscribe for ODA or a basic version is available in standard subscription package ?Summary: Do we need to subscribe for ODA or a basic version is available in standard subscription package ? Content (required): Do we need to subscribe for ODA or a basi…
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Deep Link in Oracle digital assistant is showing blank windowSummary: When I ask the chatbot to 'Show my onboarding task,' it displays the deep link, but the window that opens when I click on it is blank.
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Oracle Intelligence AdvisorSummary: How to you get access on https://cx.rightnow.com, to be able to raise technical support SRs to help with OIA queries Content (required): How to you get access o…
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HCMV2 skill is not available in skill storeHi Team, I am trying to pull the hcmv2 skill in the digital assistant store, but HCMV2 skill itself is not available in the store. Please provide the necessary steps to … -
Copilot with Digital AssistantSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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End user feedback collection about ODAContent Hi Team, We just kick started our ODA implementation journey. One of our critical requirements is to enable the end user feedback about their experience with ODA… -
Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v… -
Talent and Compensation SkillsHi Team, Any skills available related to talent profiles and compensation in oracle digital assistant. Regards, G Haritha
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How to update Extended or Cloned version of the skills?Unable update the latest version of the skill on the extended ODA
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…Dr Surlina Yin-Oracle 45 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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ODA integration with Service NowSummary: Service Now and ODA Content (required): I would like to know if an SR can be raised in Service Now from the Chat Window within Oracle using ODA. Version (includ… -
Teams Initiation phraseSummary: When we use ODA via MS Teams it seems to be receiving the word "Help" when first installed. How do we change that? Content (required): When we use ODA via MS Te… -
Digital Assistant User roles zip fileSummary: Hi Team, Can any one please help me where i will get the Zip file to upload the roles of the Digital Assistant/ Can any one provide me the latest zip file. Than…
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Build flow to check if resource bundle key exsistsSummary: Hello Team, We have built a skill which will provide response based on resource bundle key present and it fails into oops error when the key does not exsist. So…
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…Dr Surlina Yin-Oracle 31 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …Dr Surlina Yin-Oracle 341 views 5 comments 4 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Need to understand how bot is processing ML and NLP model in the backgroundSummary: Hello Team, We want to have more information on how bot is processing data in the background. so accordingly we can create data and get efficient responses from…
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Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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Hide/Disable Digital AssistantHi, Is there any possibilities to hide/disable digital assistant from Fusion application. Please suggest Thanks -
"Ask" icon not appearing properlySummary: The "Ask" icon we set up often keeps appearing in an inappropriate way. Attached screenshot of the distorted icon for reference. Sometimes it appears as expecte…Anshuman Chatterjee 32 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Disable Digital AssistantHi, I would like to know how can I disable the digital assistance from Payables Invoices dashboard page. Kindly suggest Thanks
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Hyperlink format in the Digital AssistantSummary: There is a requirement where the hyperlink shown in digital assistant needs to appear in red. Currently the hyperlink is appearing in light yellow. Is there a w…Anshuman Chatterjee 71 views 2 comments 0 points Most recent by Anshuman Chatterjee Digital Assistant
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In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly.Summary: Hi Team, In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly, It is showing me that "Sorry, there's a problem at m…