Claims
Discussion List
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How to restrict CSV file upload to generate single record for accrual associationSummary: How to restrict CSV file upload to generate single record for accrual association Content (please ensure you mask any confidential information): We are using CS…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management -
Claims are not settled due to conversion rate and type errorSummary: Claims/Deductions are unable settle due to error in Settle Customer Claims program as below. Transaction is being performed for US ledger and currency but while…Chaitra Aravind Katti 4 views 0 comments 0 points Started by Chaitra Aravind Katti Channel Revenue Management
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Manage Claim Types Setup - Mapped TransactionSummary: Manage Claim Types Setup - Mapped Transaction Content (please ensure you mask any confidential information): We are trying to setup Claim Types. In one instance…Abhishek Sinha 28 views 8 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…Abhishek Sinha 103 views 12 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management
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Not able to associate more amount than earnedSummary: Not able to associate more amount than earned Content (please ensure you mask any confidential information): We are trying to create claim more than the amount …Abhishek Sinha 42 views 14 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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How to link Non-Promotional Claims to existing ProgramsSummary: How to link Non-Promotional Claims to existing Programs Content (please ensure you mask any confidential information): We are looking to use Non-Promotional cla…Abhishek Sinha 23 views 6 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How to create Payables Invoice against Customer Claim SettlementSummary: How to create Payables Invoice against Customer Claim Settlement Content (please ensure you mask any confidential information): We are looking to create direct …
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …
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What is the Item validation org for Channel ClaimsSummary: What is the Item validation org for Channel Claims Content (please ensure you mask any confidential information): We are creating claims. Since we are not passi…
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What is the Inventory Organization sent to Receivables during Claim SettlementSummary: What is the Inventory Organization sent to Receivables during Claim Settlement Content (please ensure you mask any confidential information): We are looking to …
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Looking for a REST API to update transaction number and date in CJM_SETTLEMENT_DOCS_ALL for a claim.The requirement is to update the AR transaction number and date for a claim with a system status of "Pending Settlement" and a user status of "Pending AR Invoice". These…
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How to use spreadsheets for creating Program Lines and Claim LinesSummary: How to use spreadsheets for creating Program Lines and Claim Lines Content (please ensure you mask any confidential information): We are creating Programs and C…
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Functionality of Broker field in Channel Revenue Management ClaimsCould someone help me with the following field - Broker in CHRM Claim What is it's purpose and from where the list of value gets derived?
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settle customer claims error -Assign receivables clearing accountSummary: Hi, We are implementing ChRM for customer Rebates. After invoices Accruals are collected, created Manual Credit memo On Account claim and submitted Settle Custo…
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Live Training Session - Customer based ProgramsSummary: Is there any live training scheduled for Oracle Cloud Channel Revenue Management - Customer based Programs? Content (please ensure you mask any confidential inf…
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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Can users be restricted to only see claims where they are the claim owner and not update claim ownerSummary: The AR lead should be able to assign claim owners, but the claim owner should only be able to see claims they are assinged and not be able to reassign claims to…
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I … -
Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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Claim Approval and Action History in Channel Revenue ManagementSummary: How to View the Claim Approval Action History in Channel Revenue Management Content (please ensure you mask any confidential information): In Channel Revenue ma…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional … -
How to Restrict User to View the Claim which is created by himselfSummary:i Team, I hope you're doing well. I wanted to discuss a concern raised by our customer who is currently using the Deduction & Settlement module and manually crea…
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Difference between Deductions and Settlement and Customer Channel ManagementSummary: Hi, Quick an easy question. I am struggling to understand what is the difference between Deductions and Settlement and Customer Channel management. They are hav…
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How can i restrict a user from updating the Override Transaction date field in deductionsSummary: How can i remove or freeze certain fields in the claims/deductions redwood UI page ? Content (please ensure you mask any confidential information Hi @Ranjith-Or…Mathew Thomas93 13 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…Amit B Satarkar 12 views 3 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…Victor Martin 12 views 4 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Drill down or Claim reference not available on the On-Account Credit MemoSummary: At the time of claim settlement we chosen On-Account credit memo and selected the Open Credit memo and applied. On completion of settlement Open Credit Memo was…Vijay C Gajawada 52 views 6 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…Abhishek Sinha 34 views 5 comments 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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When settling deduction claim with Over Payment , the open transaction drop down is emptyHi, I have created a non-invoice related claim on Oracle AR Receipt (Receipt is for USD 3,385.07; Invoice is for 4,385.07 USD; hence claim is created for -1000 USD throu…Krishna S Tatta 21 views 1 comment 0 points Most recent by Ranjith-Oracle Channel Revenue Management
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How to display Item level information in Credit MemoSummary: How to display Item level information in Credit Memo Content (please ensure you mask any confidential information): We have a requirement to display Item level …Abhishek Sinha 21 views 6 comments 0 points Most recent by shankar-b-Oracle Channel Revenue Management