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How can the amount be collected back for non invoice deductions

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Summary: What is the solution to collect back from a non invoice related deduction since chargeback is not available for non invoice deductions

Content (please ensure you mask any confidential information): How can this scenario be handled : When a customer takes a deduction without refering a valid reference transaction which resulted in a claim investigation deduction.

If this deduction is identified to be invalid, how can the amount be collected back when there is no chargeback feature available ?

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