Benefits Other
Discussion List
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Benefits: Show dependent plan only when a contact is addedSummary: Hello, we have the following requirement: If employee does not have any contact --> only employee plan shows If employee has a contact e.g spouse --> then when … -
Benefit Plan showing under Program Hierarchy as Inactive, even though the Benefit Plan is ActiveSummary: I have created a new Benefit Plan with eff date of 11/1/22 and added the same to Program level with eff date of 11/1/22. Later with the 11/1/22 session effectiv… -
Process Document for Benefit PlansSummary: Im looking for a template that can be used by Benefit Administrators as a guide on how a specific plan should work. Or are there any process maps sample that we…
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Only allow to enroll into Spouse Supplemental Life, If Employee is enrolled in Supplemental LifeWe have 3 plan types (Employee Supplemental Life, Spouse Supplemental Life, Child Supplemental Life) Requirement is Employee should only be able to enroll into Spouse or…
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Allocate and Reconcile Payments Process didn't adjust the billing chargesSummary: Hi, I have run the process -"Allocate and Reconcile Payments" after uploading the payment using "uploadPayments.xls" spread sheet loader for an employee. This p…
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Has anyone solved the emergency contact/dependent/beneficiary dilemma?Summary One Contact UI for multiple usesContent Has anyone implemented a solution to hide or require specific sections/fields for Emergency Contact vs. Dependent vs. Ben…
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Provide Benefit billing statement RTFSummary: Need Benefit billing statement RTF Content (required): RTF of Benefit billing Version (include the version you are using, if applicable): Code Snippet (add any …
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How to customize the delivered ACA eligibility process extract?Summary: Our client wants to customize the delivered ACA eligibility process and wants to add or remove a few columns. Ex: SSN, Supervisor, Department, etc. This has a J…
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Handling Global Transfers - Configure Default Benefits RelationshipsSummary Handling Global Transfers - Configure Default Benefits RelationshipsContent Hi, I want to know whether the default benefit relationship is to be set at Legal Ent… -
Original coverage start dates issue via HDLSummary: Original coverage start dates passed on the HDL is getting overridden to the Conversion date. Content (please ensure you mask any confidential information): We …
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Unable to End-Date Previous DependentSummary Remove the contact as a dependent or a beneficiary from all benefit plans before end dating. Contact your benefits administrator for assistance. (PER-1531463)Con… -
Pending Action TileHello All, I deleted the below image in the Pending action structure, how can I add it back? help! please Thanks -
Eligibility Profile with Formula Not workingSummary: Eligibilty Profile with Fast Formula is not working. Content (please ensure you mask any confidential information): I have written a Participant and Rate Eligib…
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Filter additional text on Before You Enroll page to USSummary: We would like to only display additional text on Before you Enroll page to only US employees. Content (please ensure you mask any confidential information): We … -
Spouse Insurance Coverage MaximumSummary: Need to configure plans so that Spouse Voluntary life cannot exceed 50% of Employee Voluntary Life coverage amount. Content (please ensure you mask any confiden…
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The date of birth is later than the start date of the person recordSummary: Hello, In the relationship list for a contact, we have added an option named 'Expected Child'. So when an employee creates a contact of this type, he does not s…
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Coverage start date and previous Coverage end date during OpenSummary: Hi , We have a requirement like this. Employee have their prior enrollments in Medical, Dental, and Vision from prior new hire or last years open Life Event. Wh…
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one…
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Is it possible to create two overlapping enrollment windows for a particular Benefits Program?Summary: Hi Team, We have encountered a scenario where we need to create two overlapping enrollment windows for a particular Benefits program. We need some guidance on t…
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc…
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Customizing Left Side Menu under Benefits SummaryHello, Wondering if we are able to configure the left side menu under Benefits Summary to include more quick links? Would like to have more available - similar to what i…
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Why are action items an additional step for users after enrolling in benefits? Are they necessary?I have not been able to understand why action items are a necessary step for users in benefits. It would be much easier for the user if they were required to upload the …
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How to make changes to a pre-existing rate and coverage calculation of a Benefits Plan?I am trying to change the calculation method of coverage and premium for a Benefits Plan. But nothing that I am doing is changing the coverage and premium amount that is…
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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All employee contacts are not eligible in benefit moduleSummary: Content (required): Hello experts, we loaded AssignedPayroll and Contacts HDL files. However, it seems that all contacts are not eligible to benefit plans. How … -
How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces…
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Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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How can we add the drop down option on 'ADD' similar to Family and Emergency contact?Hello Everyone, We are looking for a way to add the drop down options such as 'add existing person as a contact' this is crucial for below mentioned case: "Not having th…