CRM
Discussion List
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Campaign member status upsert function by Response ruleHi, Currently, we are attempting to integrate campaign members using the Response Rule, triggered by a form submission. At present, if an Eloqua contact who has already … -
Salesforce Integration app returns DUPLICATED_VALUE for every single campaign responseWe are working on using Salesforce Integration App to sync campaign member response to a field in Salesforce Campaign member object. We have done the following Configure…
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Marketing Activity setup for CX Sales IntegrationSummary: How to properly configure the Marketing Activity section in the CX Sales Integration App? Content (please ensure you mask any confidential information): Hello. …
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[HELP] Eloqua mobile LayoutHello, Do you have a solution so that the columns don't overlap each other in the mobile version, but remain side by side? Thank you for your help,
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Eloqua CX Sales leads creation errors reportingSummary: I Need to ask that We have uploaded some leads from Eloqua to CX Sales Integration and found that some leads are created and some failed due to Error. In report…
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Marketing activities effective range of date when enablingHi, I enabled new marketing activities export whose activity type is "form submit" today. And I thought that new exports started after enabling but I confirmed form subm…
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Managing Email Address Changes from your CRM using Eloqua CRM Integration AppsIt is a common scenario where a sales representative needs to change the email address on a Lead or Contact record in CRM. Since Eloqua uses an email address as the uniq…
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Response rule campaign member integration in case of multiple LPs x consolidated formHi, Currently, there is a pattern that consolidates multiple landing pages into a single consolidated form. An example is as follows: ——————— Landing Page Item A Item B …
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About activity data triggered by response ruleHi, We are planning to implement a program using the Response Rule in the future, but we would like to organize the procedure for handling potential issues. Specifically…
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
CRM campaign ID configuration on Marketing activitiesHi, We implemented "Marketing activities" on our instance and we' like to link form submission activity to a salesforce Task object. In this process, I want to associate…
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Does CX Sales Integration App use OAuth 2.0?We would need to use OAuth instead of Basic Auth to connect CX Sales. Does CX Sales Integration App use OAuth 2.0?
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Streamlining UTM Tracking for Email Campaigns with Multiple ListsHi Everyone, For our email campaigns, we typically use two separate lists: one built from our existing Eloqua database and another imported from an external system. The …
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Sales cloud field not visible in Oracle CX Sales and Eloqua Integration appsHi All, As per the business requirement we need to map the Sales Stage ID field in sales cloud to a new field in Eloqua. So we created Opportunity Sales Stage field in E…
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Regarding the setting on Salesforce integration appHi, I'm setting up some imports on Salesforce Integration app. And I found a setting which is "Eloqua field update rule" for each field. I can understand some of its opt…
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Regarding limitation of "Choose connection" on Salesforce Integration appHi, We're setting up connections between Eloqua and Salesforce. And I'm planning to connect some sandboxes and would like to know thee maximum number of connections allo…
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"Unexpected Error - {"errorCode":"400", "errorMessage":"BAD_REQUEST"}"Hi Team, We are getting an "Unexpected Error - {"errorCode":"400", "errorMessage":"BAD_REQUEST"}" while opening the SFDC App and unable to check the reports. Is this som…
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Error contacts reprocessing in case of Response rule campaign member integrationHi, I would like to know the recovery method when Response Rule integration encounters an error. For SFDC Leads and Contacts, the processing only involves Eloqua contact…
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Deleting form templates with redwoodHi, does anyone know how to delete old forms that have been saved as templates within the new redwood design? There is not ''manage templates'' option and you cannot rig…
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Need to create an API integration user for external system such as demand baseHi Team .Need to create an API integration user for external system. API user should access only below activities Page Views Form Submits Email Opens Email Clicks Could …
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How to transfer a Checkboxvalue from Eloqua to Sales via CX Sales IntegrationHello, We are currently using the CX Sales Integration to facilitate the transfer of information between Eloqua and the Sales Cloud. While most of the integration works …
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SF Marketing Activities posting without a Lead or Contact associationThere are blank, meaning not assigned to a Lead or Contact, Marketing Activities being sent to Salesforce. We have SFDC Lead ID and SFDC Contact ID mapped in Eloqua and … -
How to send additional information (fields) from salesforce campaign associationWe have data in one CDO (which is retrieved from GoToWebinar attendance) - which contains registrant key. Based on the attended status, we are updating the campaign memb…
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how to implement field level access in to eloqua userI want user to access only few pII fields like email address, first name, last name, company, country in eloqua and he should not see other fields in eloqua contact table
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Eloqua Opportunity ImportI am planning to import opportunities using the Salesforce Integration app. According to the guide, it mentions that setting up an External Call is required to activate …
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Invalid Salesforce certificate error in Salesforce integration appIn our Salesforce integration app, we had an issue with an import that was working fine for a while, with the message 'invalid salesforce certificate' and the error code…
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Eloqua native integration reporting not returning data past 2 monthsHi, I have a few clients who are using the Eloqua native integration to connect MS Dynamics and Eloqua. The native reporting UI gives options for up to 1 year of past ex…
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Monthly CX Solution Overview Demos NOW available!Register today for our CX Solution Engineering led Solution Overview Demos kicking off on November 20th & November 21st across our Marketing & Sales Unification, Revenue…
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Guided Campaigns – Use casesExamples of real-world problems, and how Guided Campaigns can solve them. In this series of articles, I will be deep diving into different use cases to see the problem s… -
How does Eloqua integrate with 2 or more instances of SFDC?Hello, We're wanting to eventually integrate our Eloqua instance with 2 or more instances of SFDC. However, the documentation I found below gave me a few concerns. How c…