Benefits Employee Self Service
Discussion List
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ESS - Close Enrollment Job not closing life eventsSummary: Hi All, We have scheduled "Close Enrollment" jobs to run daily (over night) to close the life eevnts for which election was made by employee. But, its not closi… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr… -
Benefits Redwood - Self Reported Life Event has two plans that require updating in errorIn Redwood Benefits, when enrolling in benefits we have two programs. One program is impacted by an employee initiated life event and the other program is only for parki… -
the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Past dated life events backs out the conversion life eventSummary: Past dated life events backs out the conversion life event Content (please ensure you mask any confidential information): Hi, We have a conversion life event as…
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Benefits Eligibility Start DateSummary: we have a customer moving out from Legacy System (example Plan System) to Oracle HCM cloud. The Legacy system has the field called Benefits Elgibility Start Dat…
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Benefits Redwood VBCS Personalization Impacting Both Overview and Self Service Enrollment PagesHi In Benefits Redwood, we have hidden the Beneficiary Organization field on the Benefits Landing page (Overview) using VBCS personalization. However, after applying thi… -
Need to Auto Enroll / Decline HSA planSummary: we are rolling out Benefits for one of our US customer. Their requirement is to automatically decline or enroll in HSA plan based on their HSA related Medical P…
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Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Can we have approval for date of death field update from ESS pageSummary: Hi All, We have created Death of spouse or dependent event, which is an employee-initiated event from the ESS page. We have enabled the Date of Death (DOD) fiel…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content … -
In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …
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Potential issues of having open enrollment dates set up at plan and program level bothCould anyone please help me understand what are the potential issues we could encounter when we have open enrollment window set up at program and plan levels. We want ra…
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hide all available field/options and show only custom instructions in Redwood Me > Benefits > ReportSummary: We want to hide all available field/options and show only custom instructions in Redwood Me > Benefits > Report a Life Event Content (please ensure you mask any…
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Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and SubmitSummary: During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the…
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Error in Benefits Enrollment LoadHello Team, We are attempting to load Benefits Enrollment through the Upload Benefits Enrollment process by creating the data within a workbook. However, we encounter th…
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Post election edit FF for DOB and gender checkCurrently we have post election edit FF to check DOB and gender of dependents who are enrolled in medical, dental and vision. We need to display error when employee trie…