Billing
Discussion List
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Can customization be done for service logistics object?Summary:What kind of customization can be done in Fusion service logistics object? Content (please ensure you mask any confidential information): Version (include the ve… -
Is the Integration between Service Logistics and B2B planned in any upcoming Oracle future release?Summary: Is the integration between Service Logistics and B2B planned to be delivered in any upcoming oracle future release? The asset and Bill-To fields are editable in…Sandhya Thakur 21 views 1 comment 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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Unable to see Subscription Number in Depot Repair Workbench.Summary Unable to see Subscription Number in Depot Repair Workbench.Content Hi, In Subscription Management module we have defined Subscription for an Asset Number and we… -
How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…Abhishek Sinha 111 views 13 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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How to display cost related data in Work Order Charges redwood UI in SLSummary: How can we get the cost related data for the WOs and display it in the Work Order Charges redwood UI in Service Logistics. Is there any API that can be used to …
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You must enter positive number - Error on manage charges page while entering charge lines for LaborYou must enter positive number - Error on manage charges page while entering charge lines for Labor
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Depot Repair Workbench - Can we integrate pricing for estimates from third party applicationHi, I just wanted to check if we can pull in the pricing for estimates from third party application. (I.e. out side the Oracle pricing) Note: I have referred the below d…
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Coexistence Model for Depot Repair solutionSummary Coexistence Model for Depot Repair solutionContent Hi, From Oracle website we have seen that below are the licenses required for Depot Repair solution. Source : …
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How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated …
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Can we have any extra fields exposed onto Manage Work Orders and Charges page within ServiceLogisticSummary: Hi, We already have many fields exposed onto Manage Work Orders and Charges Screen within Service Logistics. Is that all OOTB field which we have on that page. … -
How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e… -
VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 51 views 3 comments 2 points Most recent by John Olszewski-Oracle Service Logistics -
Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 51 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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Price List Default on Add Part ScreenSummary: We would like to default the Price List on the 'Part Details' page. Content (required) The various attributes for the Price List determination includes OU/BU, C…
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…