Category 42-2
Discussion List
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unable to view knowledge article in redwoodSummary: When user tries to click on Authoring icon in Redwood UI then they are shown a error popup that says "Error response during RestAction" Content (please ensure y… -
CX Sales Mobile - Programmatic Assignment of Lookup Fields Not Behaving Like Manual SelectionI have a script running on the On Create event of the Opportunity object. My goal is to automatically populate the Owner field (PartyName1) with the resource who is crea…
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Not able to use opportunity action createQuote REST. How can this action be used?Summary: We're not able to call REST opportunity action createQuote. How is this action supposed to be used? Content (please ensure you mask any confidential information… -
Activity Number sequence series updateCurrently system is generating Activity Numbers which are contractiding with JDE integrated numbers.. Just a coincidence. So now i need to change formatting of Activity …
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Sort by Sales Stage in Redwood Sales OpportunitiesSummary: It looks like sorting by Sales Stage is not supported in Redwood Sales? In Workspace this is an option and works well. We are building Visualizations for the da… -
Account UniqueName field is by default, combining the AccountName and Suffix.Is there any way to fixSummary: The Account Unique Name field is, by default, combining the Account Name(Organization Name) and Suffix and displaying it on the UI. This is causing some confusi… -
how to expose contact information in the ERP within Contacts in CX SalesSummary: I need to expose information that the contact has in the ERP within the Sales accounts module. Content (please ensure you mask any confidential information): Th… -
Is it possible do make the default Phone Country Code empty?Hello, Is it possible to set the default Phone Country Code to empty for Contacts and Accounts? Currently, the default is set to Switzerland (+41), which means that ever…
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Fusion CX Sales 25C ReleaseAt the moment we experience issues with receiving notification from releases and login in to oracle cloud environment. Anyone who has an indication when the 25C rolllout…
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Clarification on Triggers upon delete operationHi Team, We have a requirement where, when an additional identifier is deleted, we need to validate whether it has an expiration date populated. If the expiration date i…
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How to Customize Default US Phone Number Format Across All Pages?Summary: We have a requirement to change the default US phone number format from (999) 999-9999 to 999-999-999. Is there any way to customize this format across all page…
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Is there an ability to filter the Account Name suggestions from Dynamic Choice List fieldSummary: What I would like and wondering if it's possible to filter account name suggestions so it excludes inactive (status) accounts. Content (required): When our user… -
Storing Reference Data in Oracle FusionWe need to centrally store reference data related to CDM (Customer Data Management) and PDH (Product Data Hub) in Oracle Fusion. Currently, we have approximately 15 look…
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How to make field Read-Only in Mobile AppHi Team, I have received a requirement to make certain fields read-only in the mobile application once the user logs into the system. Could you please guide me on how th…
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What is the difference between standard lookup and common lookup in oracle fusionSummary: Please help me understand the difference between a Common Lookup and Standard Lookups in oracle fusion. I tried to follow a documentation but could not quite ge…
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New item created is not working with account rule cretaionSummary: Content (please ensure you mask any confidential information): Hello everyone, I have created a new item and tried using it in AR invoices, and it is working as…Ranjith C 2 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
Unable to create knowledge articleSummary: When I click on Create Article button under Authoring in Knowledge the I get an error message popup saying "You need an active locale to create a new article". …
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Possibility of Custom Error message for bulk UpdateAs we have a feature of Bulk Update of the data. Is there a possibility of defining the Custom Error Message for Bulk Update. Also the Error Messages should be based on …
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how to correct a formatting issue with email templateSummary: when a pending worker is converted to employee, a .rtf email template is sent to hiring managers with onboarding instructions. The email template includes numbe…
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Use of the Search Extension Framework using APIWe want to use the Search Extension Framework using an API similar to how users search it through the UI, where users key in some content to search and the framework the…
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Are Fiscal calendars and Accounting calendars the same in crm?Summary: Similarity between Fiscal calendars and Accounting calendars the same in CRM. Content (please ensure you mask any confidential information): Basically the query…A V K JAYA SURYA 11 views 3 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Purge inactive resourcesHi, Is there a way to purge inactive resources? Thank you, Martina
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Bulk user access blocking from Security ConsoleHi, is it possible to block user access from the Security Console in bulk without doing it one by one? Thank you, MartinaMartina Di Battista 14 views 1 comment 0 points Most recent by Sravanthi Reddivari-Support-Oracle Sales
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How to have Category Options in attachment field on sales account ?Summary: We have a request to collect specific documents on attachment field on sales account object. Like list of document to open a Account Oracle does not give this f… -
How to access attachments of Interaction object in groovySummary: Hi, We have a requirement to show the total no. of attachments associated with the interaction (Redwood Sales) in a custom field. How to access attachment infor… -
How can opportunity be accessed based on groupsSummary: Opportunity should be accessed based on groups other than creating team for each opportunity. Content (please ensure you mask any confidential information): Opp… -
Drill-down link for bell notifications be updated to Redwood pages instead of SUI/Classic pages?Can we update the drill-down link for BPM worklist bell notifications to route users to Redwood pages instead of SUI/Classic pages?Black_Beard 26 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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Can the "Lead Details" field on the BPM worklist be changed to navigate to Redwood pagesHi We have an approval workflow for the Lead object. On the BPM worklist's Approve/Reject page, there is "Lead Details". Is it possible to change this so it navigates to…Black_Beard 21 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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How to update the account owner automatically if the territory owner is changed.In Oracle Sales Cloud, if I update the territory owner then it should also update the owner of associated account records. Can we achieve this functionality? If yes, ple… -
create partner contact and user account issueSummary: We want to create partner contact without user. We used this api : https://eoid-test.fa.em2.oraclecloud.com:443/crmRestApi/resources/11.13.18.05/partners/03131/…