Category 440
Discussion List
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Unable to find options under ODA configurationThe "Enable Launch Button Dragging" option under the ODA configuration in HCM Experience design studio is not availableShivanshee Kushwaha 4 views 1 comment 0 points Most recent by Andreea Mihalache-Oracle Digital Assistant -
unable to edit learning items in new learning catalogs in 25DSummary: we have implemented new learn catalog which was introduced in 25D. we have provisioned our admins "Manage All Learning Catalog Items" privilege to give only man… -
During ODA integration with VBCS via ES/WCFS, the button menu shows default numbersSummary: I am using the TextWithActions component in ODA and not passing any numbers to the buttons. However, default numeric values are appearing in VBCS, and the numbe…
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Restricting questions and answers in ODA in the basis of rolesSummary: Hi Team, we are using Flow Designer and not YAML we want to restrict questions and answers in ODA -such that it answer ABC if the user has A role and XYZ if use…
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Why does ODA live chat(DA as an Agent) work in VBCS but not in Web SDK/ODA preview?Summary: Live agent chat in Oracle Digital Assistant, integrated with Fusion through VBCS and Oracle Engagement Services (Web Chat for Service), works correctly in VBCS …
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This … -
Our MS Teams Oracle Digital Assistant in our Development environment has stopped workingSummary: We have a skill for "Booking Annual leave" that connects to Oracle to extract the absence balance before asking the user to key in the required dates and durati… -
When i opened a chat bot in Oracle HCM Fusion facing "Sorry, the assistant is unavailable."Summary: In Oracle HCM Fusion, when i open a chat bot i'm getting "Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk." this is…
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Facing issue while creating SR by ODA HelpdeskThere was an error rendering this rich post. -
Digital Assistant "Create Help Desk Request" Skill generating blank webpageSummary: A blank webpage is opened when creating a help desk request from the ODA chatbot in Fusion. The expected flow is that the user will ask the DA to create a help … -
Is there a tool available for performing load testing for Oracle Digital AssistantSummary: We are looking for some information on doing some sort of load testing in Oracle Digital Assistant. Please share if there Is a tool available for performing loa…
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How to handle attachments in Visual FlowHi Everyone, When using Visual Flow, how do you handle the attachment sent by the user? My flow is expecting the user's attachment/file but the "attachmentReceived" is n…
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Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
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Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't …
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Oracle Digital Assistant does not return Benefits detailsWe have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't have providers. Fo… -
Enable Digital Assistant in Supplier PortalSummary: we have PaaS ODA enabled in SaaS, we need to extend ODA on supplier portal, how to do so? Content (please ensure you mask any confidential information): Version…
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ODAcan run (trigger) Business Rules in Oracle EPM using ODA (Oracle Digital Assistant),
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How Can I enable spanish language for Digital Assistant in Expenses?I am implementing the expenses module with the digital assistant (ODA) but I cannot get it to use the native Spanish language. I have looked for the documentation but th…
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Fusion Application Skills/Templates for Oracle Digital Assistant Statement of DirectionSummary: Hi All - This came in mail today fusion-application-skills-templates-for-oracle-digital-assistant-statement-of-direction-and-faq-21nov2025.pdf We are currently …
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Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
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Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht…
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Error Occurs When Adding Default Feedback Component in ODA FlowSummary: https://us.v-cdn.net/6034893/uploads/GDR4B0FESCT3/feedback-skill-281-0-29.zip Hi Team, I’m encountering an error whenever I add the default Feedback component t…
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
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ODA chatbot Messages are not rendering in MS Teams ChannelHello there. I have developed a chatbot for a client using Oracle Digital Assistant Platform. Now, I want that same bot to be in Microsoft Teams Channel. For that I have… -
Oracle Digital Assistant icon placementWith the recent 25C update, the Oracle Digital Assistant (ODA) has been moved deeper into the application pages. On the All-in-One Evaluations page, the ODA icon now ove… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
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Enabling Live Agent Transfer in Oracle Digital Assistant (ODA) with Fusion B2B ServiceSummary: We are currently using Oracle Fusion B2B Service and have Oracle Digital Assistant (ODA) for customer interactions. I’m looking to enable a feature where the ch…