Category 440
Discussion List
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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How to Track the change audit in Oracle digital assistant - The person who did rebasing of DAHi All, Recently we faced a situation, where one of our team members had rebased the Digital assistant to upgrade the DA version to 24.04.05. When we try to track the ch…
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Acceptance Checkbox function not appearing in Expense Skill while creating a new expense reportSummary: When we create an Expense Report in the web application, we need to select a checkbox that says "I have read and accept the corporate travel and expense policie…
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ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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FA Digital Assistant - Insights and Retrainer are BlankSummary: Unable to view data on Insights or Retrainer tabs for FA Digital Assistant in Production, but works for other Digital Assistants and in Lower Environments Conte…Courtney Mecikalski 33 views 4 comments 1 point Most recent by Courtney Mecikalski Digital Assistant
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Oracle Digital Assistance iconWith the 24B release, users are suddenly seeing the Oracle Digital Assistance on each page within the UI. What is causing this to happen? Skills are not being used and t…
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Digital Assistant for HCM is not working as expectedSummary: Hi Team, i have cloned the existing HCM frequent questions Skills and try to published it. It was successfully trained and published but its not visible in empl…
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ODA chatbot Messages are not rendering in MS Teams ChannelHello there. I have developed a chatbot for a client using Oracle Digital Assistant Platform. Now, I want that same bot to be in Microsoft Teams Channel. For that I have…
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Seeded Skills HCM - ODA for SaaSSummary: Seeded Skills HCM - ODA for SaaS Content (please ensure you mask any confidential information): I might be asking a question that has been asked before, but I'm…Rihan Jameel 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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How to hide Severity field in ODA output template - Help Desk skillSummary: We are implementing Helpdesk and Digital Assistant for HCM and we need to hide 'Severity' field on the ODA output template for the "Create Request" intend so th…
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Will the recording of the HCM Digital Assistant Office hours from 15th April get posted ?Summary: The recording of Northwell Health's HCM Digital Assistant office hours from 15th April is not present on the event page. The PDF is there, but no video. WIll th…RyanPatrick 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Hi Community,Summary: When a candidate clicks on the Apply button on the Candidate Experience site, the DA gives the response "Redirecting to the job application page..." and then st…Xolelwa Gwarube 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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I can't use and view the chatbothello, I have assigned the roles: Digital Assistant - Access Role Digital Assistant - Employee Role to a user, but this user cannot access the chatbot How come? Thank youGianfranco Fariello 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Custom Chatbot on candidate facing ORCHi All, We are trying to implement our own custom chatbot on the candidate facing page(see attached). Is it feasible? how our own bot can authenticate candidates? If any…
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Bot is responding "I couldn't connect to the application. Please try again in a few moments."Summary: When im trying to Search direct reportees from Manager Login . Bot is giving me response "I couldn't connect to the application. Please try again in a few momen…
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Deployment of Digital Assistant In SCM ModuleSummary: Hi, Seeking expertise from the community: How can I effectively deploy an Oracle Digital Assistant within the SCM module? I'm looking for insights, best practic…
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ODA task time outSummary: ODA task is timing out and giving below error while the Oracle HCM cloud is still active. If the Chatbot window is open for around 4 5 mins and then next messag…
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Can you place the Recruiting Assistant (or link) on an externally hosted career site?Summary: We are configuring the Oracle Recruiting Assistant as part of Recruiting Booster and wanted to know if we can provide a link or place the Recruiting Assistant c…Audrea Miller 33 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Dasboard or Report for Oracle Digitial assistant usageSummary: Do we have any delivered report or Dashboard for Digitial assistance usage? Content (please ensure you mask any confidential information): Like what are frequen…GTS Narayanen 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Standard ODA Skill for OLCSummary: Please advise if there is any standard ODA Skill which can be enabled for Learning Cloud? Content (required): Version (include the version you are using, if app…
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ODA - Authenticating and Calling Conversation Log REST APISummary: Hi all, I'd like to call the Conversation Log REST API from within an ODA conversation (REST API for Oracle Digital Assistant - Get Conversation Log). The ideal…Manikandan Surendren 24 views 1 comment 0 points Most recent by Prathamesh Sakarkar Digital Assistant & Mobile
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by …
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.…
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How to change header text/icon color in widgetSummary: We would like to change the color of the text/icons in the header from black to white, but that doesn't seem to be in the ODA configurations screen. Is this pos…
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Digital Assistant - QueriesSummary: Dear Team, Please help me to understand the below details on Oracle Digital Assistant. Chat Bot is not visible or not showing in the Fusion instance When iam do…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 121 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA vs OGL (Oracle Digital Assistant vs Oracle Guided Learning)Summary: We have started to use the free version of ODA for Expenses and some basic HCM skills. Depending on the response from our user base, we may decide to invest mor…