Category 457
Discussion List
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Enterprise onboarding not getting triggered for Direct Hire from Core HRWe have created Enterprise on boarding for External Hire Employees with 2 Enterprise on boarding steps of action Add pending worker and Hire. For all the employees getti… -
Ability to populate employee information in a letter requiring employee's signature?Summary: We have a letter that will need to have the date of the letter and the employee's information populated. It would include the following information: - Date (dat… -
Is there an ability to update allocated Journey Task that has a configurable form using an HDL?Summary: We have a pre-boarding journey that contains a task for Onboarding Team that having Configurable Form. The onboarding team updates a certain field on the form a…
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Journey/Checklist Archive and Purge Date ReportSummary: Looking for report or data subject area we can review the assigned journey/checklist dates for archive and purging. This is needed to ensure the "Update Assigne… -
Unable to restrict character usage in value setNeed to lock down Social Security Number to 9 digits. We would like to have SSN field to have exactly 9 digits not more or less. Value Set has been configured as below; …
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Journeys triggering for new hiresI'm creating new tasks in Journeys for new employees and am new to the system. Aside from selecting the correct eligibility, how do I make sure something goes to the emp…
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Place or Location parameter to be fetched in e-signature taskSummary: We have e-signature task which should embed to a report document where we are able to fetch SIGNER_NAME, SIGNER_DATE . There is a requirement from Client that w…
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Manage HCM Alert Trim the stringSummary: Hi All, We are using HCM Alerts for our client. We have requirement where we need to trim one of the field. Example: workers.workRelationships.LegalEmployerName…
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Data that's not archived or purged > Questionnaires ?Summary: Content (please ensure you mask any confidential information): Hello, As per the implementing guide for Journeys Could someone clarify what Questionnaires mean … -
No notification if previous task was completed using HDLSummary: We have a Journey that shows a task to the employee that some background processes are running. This task is set to Complete using HDL when these processes have…
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Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …
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Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
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Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J…
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report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try… -
How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva… -
24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out …
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Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i… -
The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
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Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved … -
Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to … -
Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
How can I set the "My Tasks" tab as the default in Journeys Under "Me"(ESS) in Redwood Pages.Hi Team, How can I set the "My Tasks" tab as the default landing page under the "Journeys" section in the "Me" (Employee Self-Service) menu? Currently, the system defaul…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m… -
How can we re-arrange the sequence in Advance Task journeys?Summary: My advance task has both a few .pdfs and an embedded video in the task. However, the video is after the .pdfs but we would like the video to be shown first befo… -
Pending worker should only able to access assigned checklist task after they become employeeI have a requirement in which checklist should get assigned to a candidate when they are pending worker but they should only able to access the task once they are moved …
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Issue with Truncated Guided Journey Drawer in Redwood PagesHi Team, We have enabled a few guided journeys in Redwood pages, but the guided journey drawer is getting truncated, and we cannot see the full image and text in the pop…