Collections Work Area
Discussion List
-
I am unable to see data elements Unpaid Reason and Notes from Advanced Collection Dashboard UI whenSummary: I am unable to see data elements Unpaid Reason and Notes from Advanced Collection Dashboard UI when updated through REST API. We are using Service account to up…Navya Mahakala 41 views 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections -
Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
The invoice status shows current in advance collection, even though the payment has been made.Summary: The invoice status shows current in advance collection, even though the payment has been made. Content (please ensure you mask any confidential information): Ve…Ravi Sharma Guda 13 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
Oracle Standard ESS Job for 'Collection Aging 4 bucket Report'Summary: We have a Business Requirement is to default few of the report parameter values in 'Custom Collections Aging 4 Bucket Report ' in ESS Job which we had customize…Abba Ravindrababu 21 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
-
Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll…
-
Is there a way to to resend the dunning letters next daySummary: Hi Team, We are using collections method as strategies and using the data point 'Account Age of Oldest Overdue Transaction' to score the customers. We need to s…Lavanyaa Damodaran 23 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
-
You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…Satish KT 1.3K views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
-
Dunning Letter 2 is completing in Error immediately after Dunning Letter 1 is manually triggeredHi Team, I have a Dunning Letter 1 and Dunning Letter 2 Tasks in a strategy, both tasks has pre-wait of 2 weeks. For testing, I have manually completed Dunning Letter 1 …ch v l c s pavan kumar 66 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
-
Manage scoring data points in local currency for oracle fusionWhy the scoring data points not use the local currency for evaluate the result of our customer for example In Costa Rica local currency are CRC The scoring data point al…Christian Leon 31 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections -
How do I change the business level of multiple customers?Summary: What are the other ways aside from changing the assigned customer level of an account by going into the collections dashboard, selecting a customer, and heading…RiC0 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
Create Collections Strategies Based on Profile ClassSummary: We have got a requirement to create Strategies, based on the Profile Class. Can anyone guide me, on how to achieve it? Content (please ensure you mask any confi…
-
Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
-
Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …
-
Need AR collections scoring data point result derivation logic info to create a BIP report.Summary: Need AR collections scoring data point result derivation logic info Content (please ensure you mask any confidential information): We have a requirement to show…
-
How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
-
Collection Effectiveness Indicator (Report from EBS) not available in Oracle FusionHello, We used to have a "Collection Effectiveness Indicator" report in Oracle E-Business Suite. Can someone let us know how we can run this report in Oracle Fusion Coll…k.arunachalam 61 views 8 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
-
Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph