Employee Service
Discussion List
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Configurar milestones en horasHi team, We need to configure the milestones for HR Help Desk according to severity. Low • First Metric response: 8hrs • Resolution Metric: 24hrs Medium • First Metric r… -
how can we inactive Employee Document of records? Is there any flag that we can use to inactivateSummary: how can we inactive Employee Document of records? Is there any flag that we can use to inactivate the documents on the employee records instead of deleting them… -
HR Helpdesk Alerts/ErrorsSummary: Has anyone created alerts/error messages based on SR fields? Content (required): We would like to trigger an error or warning message to the employee if they se… -
Dictionary Feature for Searching Knowledge ArticlesSummary: Translation Feature for Searching Knowledge Articles Content (required): Client would like to fix the possible misspelling issues in the future when searching f… -
Can't save a service requestSummary: When trying to save a new HR HD Service Request, we're facing the following message: Content (required): We have setup our Service Request Statuses using the "M… -
What do the Attachment Categories mean?Summary: Content (required): We would like to clarify what do the attachment categories mean and its use cases. I can't seem to find any information regarding them. Vers… -
Can we Create a Saved Search in Redwood?Summary: Create a custom saved search Content (required): Is there a way to create a custom saved search in redwood without just editing the defaults? Example is I want …