Mobility / Mobile Apps
Discussion List
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should … -
Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Filters in MobilitySummary Apply filters to MobilityContent Hello OFSC experts, I was wondering if there could be any procedure where I can apply a filter to the Mobility view. My intentio…User_2025-02-04-12-08-41-810 54 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Restricting field technician to not edit resource infoSummary how to restrict field technician to not modify user and work skillsContent How can i restrict my field technician to not modify its user details, calendar info a… -
Mobility forms tabs coloring to show if they are filled outSummary Mobility forms tabs coloring to show if they are filled outContent We have multiple tabs in a form and some of the tabs our technicians will be filling and some …
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Have visibility only of the activity started or the next pending (not both)Summary Have visibility only of the activity started or the next pendingContent we apply a filter with "pending_activity order" < 2, and the technician has visible the a…
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Default values in Form EditorSummary Setting a default service window or time slot in the Add Activity screenContent I'm attempting to identify how to set a default value for "time slot" for activit…
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Only order activities by Service WindowSummary How can we configure OFSC to only order appointments based upon the service window?Content Hi OFSC brains! I've been doing a proof of concept in one of our offic… -
Search activities in the pastContent We cannot search activities in the past. Is it not supported or is it something not configured properly from our part? We are using OFSC application screens for …
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Set time using application screensSummary Set time using application screensContent Hello all! We are working with the new application screens for the dispatcher role. Has anyone found how users can edit…
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Complex resource calendars using application screensContent Using Calendars from the new application screens (from mobility) https://docs.oracle.com/en/cloud/saas/field-service/19a/faaca/dispatcher-activities.html#c_manag…
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Restrict "Move Activity" based on Property conditionsSummary Restrict "Move Activity" based on Property conditionsContent We have a new requirements to restrict the "Move" or "Reschedule" activity in OFSC Manage and Mobili… -
Using actions in Manage from Mobility for DispatchersSummary Using actions in Manage from Mobility for DispatchersContent We are trying to switch to using Mobility instead of Legacy Manage for Dispatchers since this is wha…
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Custom Forms ActionsSummary Add Action on Custom FormContent Hello, I am trying to figured out if is it possible to Submit a Custom Form 1, and then opens a Custom Form 2. I need to create …Diana Lourenco 47 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Supporting Activity tasksSummary Visibility and edit option of sub-tasks in activity (dispatcher and technician)Content We are integrating with Siebel from where we are getting tickets (OFSC Act…
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Custom FormsSummary Add inventory properties on Custom FormsContent Hello All, I am hopping to understand if is it possible to add properties from Inventory Entity in a Custom Form …
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Add Buttons/Tabs/Plugins to "Add Activity" Screen for Technician in 19ASummary How to Add Buttons/Tabs/Plugins to "Add Activity" Screen for Mobility for Technician in 19AContent Hi, How to Add Buttons/Tabs/Custom Plugins to "Add Activity" S…User_2025-01-30-02-11-25-369 50 views 9 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Element "Image" doesn't open the cameraSummary Image Element doesn't allow the user to take a photo from camera application.Content The user needs to take a picture at the end of an activity but the image ele…User_2025-02-03-20-48-58-461 54 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Not able to send Data from Plugin Iframe to Field Service Cloud ScreenSummary Not able to send Data from Plugin Iframe to Field Service Cloud Screen Name (cname) FieldContent Hi, We have a requirement to make the Name Filed searchable in B…User_2025-01-30-02-11-25-369 63 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Filling survey only once in a while or in the beginning of dayContent Hey everyone! We have a safety survey that is filled in the beginning of every activity. It is losing its meaning and power, because technicians' are getting bor…User_2025-02-03-21-22-33-570 30 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service
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OFSC new Custom Forms data to ICSSummary how to send OFSC new Form data to external applicationsContent We got upgraded to 19A and with the upgrade we got new Form entity where we can now create custom …
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Monitoring Tool Compatible with OFSCSummary How can we integrate Monitoring Tool which are Compatible with OFSCContent Hi OFSC Guru's Can any of the Guru's of OFSC tell, if there is any compatible tool's a…
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Custom Action Name is not visible in Screen layoutSummary Custom Action Name is not visible in Book New Activity Screen layoutContent Hi, I have created an Action Name as shown in the attached screenshot and associated …User_2025-01-30-02-11-25-369 39 views 9 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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View calendar more than 2 weeks ahead in mobilitySummary When viewing the activity list in mobility, you can select to view dates up to 2 weeks ahead, is it possible to view dates further into the future than this?Cont…
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Mobility RoutingContent Hi Gurus, Could you kindly help me tell figure out how to route a routing plan in mobility login from a manager/ Supervisor login. Thanks, MadhuUser_2025-02-03-20-16-47-345 42 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Tech LocationSummary Without Smart locationContent Hi Guys, I have a question regarding tech location. We haven't procured Smart Location and we want to see the tech's location in on…Waqas Amin-123117 42 views 1 comment 0 points Most recent by User_2025-01-31-00-30-32-814 Field Service
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Missing Action Links in the latest release 19ASummary Not able to find Action Links in the latest Release 19AContent Hello, In the latest version 19A, OFSC introduced new section "Forms & Plugins" where we can creat…User_2025-01-30-02-11-25-369 47 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Is it possible to allow managers to start activities?Summary Allow managers to start activitiesContent We currently have a resource tree structure with Techs at the lowest level under their managers. The Techs have a resou…