Order Management
Discussion List
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Block revisions once items in an order has been packedSales Order was keyed on 4/9/2026 with requested date 11/09/26 and ship to address Address1. Order was packed on 11/09 into packing unit 012345. Order was updated on 18/… -
Best practices for setting up Sales Order and Sales Order Line indexes in RedwoodSummary: We are looking for information on configuring the Sales Order and Sales Order Line indexes for Redwood. Which attributes should we included in the index and are… -
Query regarding "Check Availability" API behavior during the "Refresh Sales Order Line Consumption"Summary: "Check Availability" API behavior during the "Refresh Sales Order Line Consumption" ESS Content : We are currently utilizing the Oracle Cloud Global Order Promi… -
What is the difference between Actual Ship Date and Actual Fulfillment Date?Summary: What is the difference between Actual Ship Date and Actual Fulfillment Date? Content (please ensure you mask any confidential information): Actual Fulfillment D…
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Oracle Cloud Data Migration Recommendations and Best Practices for Procurement & SCMSummary: i am looking for the document where it will help to design the data migration strategy for Procurement (PO & PR) and SCM (Inventory, Sales Orders, Work Orders).…
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Why shipment number not flowing to AR Invoice from sales order?Summary: Why shipment number not flowing to AR Invoice from sales order? Do we have to run any sync job? Content (please ensure you mask any confidential information): V…
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How to setup the freight charge not to be calculcated for the backordered linesSummary: Hi I have a scenario where the sale order is created using REST API with freight charge attached. The requirement is once the first partial shipment happened fo…
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How are OM Payment Terms associated to AR Terms?Summary: We implemented an algorithm to map Payment Term from Order Management header to AR Interface Line. The algorithm retrieves payment term from Order Header and th…
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Create referenced Return Order using rest APISummary: I want to create an ref RMA with different org. I tried to read https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/26c/fasrp/op-salesordersfor… -
Redwood Sales Orders Page - Sales order line suddenly disappeared while working and not visibleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to create Custom Dashboard in Order ManagementSummary: How to create Custom Dashboard in Order Management Content (please ensure you mask any confidential information): We are looking to create custom interactive da…
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Clarification Required: Payment Method Field for Pause Task Release – ORA_CashSummary: We have a requirement to automatically release pause tasks when the payment method is ORA_Cash in Oracle Fusion Cloud SCM. While attempting to configure a pause…
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Can EFF on the order header or order line be updated without creating any revision fusing API/FBDI?Summary: The current project has many integrations which updates Seeded attributes/Header EFFs/Lines EFFs . Our team is observing the weird pattern where the EFF values …
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How to enable Audit Log for Sales Order in Order Management ?Summary: Hi All, How to enable audit log for SO in OM? Or can we develop new BI/OTBI report for audit purpose? Could anyone please assist on this? Thanks, Venkatesan R C…
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Service Mapping attribute in the FulfillLine entity is having null valueSummary: Hi I have a requirement to create a freight charge for a line for the very first shipment if the line has backorder. To achieve this, I am try to write a logic …
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Credit Management and we cannot make a Case Folder reach a status RejectedWhen a Case Folder is created from a sales order that fails credit check, the folder opens with status NEW. After assigning myself as Credit Analyst and adding a valid r…
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What is the uploadable size in mb of files of sales order attachments.Summary: What is the uploadable size in mb of files of sales order attachments. Content (please ensure you mask any confidential information): Version (include the versi…
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Why Sales Credit populated on FBDI does not appear in the Classic UI?Summary: When creating sales order via FBDI Template, why sales credit populated on FBDI does not appear in the Classic UI? Create Sales Order via FBDI Template DOO_ORDE…
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Access Details: Manage Upstream and Fulfillment Source Systems task is not enabledThe task 'Manage Upstream and Fulfillment Source Systems' is not enabled. Which privilege and duty role control access to Manage Upstream and Fulfillment Source Systems?…
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Prepayment Capability in Oracle Fusion Order Management (Non-Redwood)Hi, Currently, we are using the Order Management and Shipment modules to create sales orders (non-Redwood) and process shipments up to invoice generation. Once the invoi…
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Supply Order Number and Work Order is not getting generated for the sales orderSupply Order Number and Work Order is not getting generated for the sales order in PROD. We checked all of the details regarding the item is correct. It is B2B Make item…
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Sales Order Assistant is not working as expectedSales order Assistant is not working as expected. The AI Agent is giving error below Result: statusCode: SUCCESS, but items: [] (no orderable products returned). Please …
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Getting invalid subinventory error while placing sales order with warehouse and subinventory detailsSummary: Getting below error when passing warehouse and subinventory on sales order page under Supply details Tab. The request couldn't be completed because either it do…
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How to add non-stock item for COGS on Sales OrderSummary: Customer wants to add non-stock item to the sales order such as Labor and sometimes material (parts) and collect cost on them. These items should be collected f…
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Error while submitting Sales OrderSummary: Hi Experts Am getting the below error while submitting the Sales Order Error: Order promising can't schedule the fulfillment line because sourcing for the item …
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EFF LOV is not working on sales orders redwood page in fusionSummary:There is a eff field-Decommissioning Responsibility at sales order line level. For this eff field LOV values are not showing on redwood pages where as LOV values…
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Working example of how to use bind variables in Extensible FlexfieldsSummary: I am trying to make a table validated value set based on another EFF segment in the same context, but I am getting The bind variable does not refer to an existi… -
Can I view the reserved quantity in OM if the reservation was created in the Inventory area?Summary: Can I view the reserved quantity in Order Management OM if the reservation was created in the Inventory Management work area? Because currently reserved quantit…
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How to Price a Transfer Order Line Based on a Specific Value Passed in DFF Field at Line Level?Summary: How to Price a Transfer Order Line Based on a Specific Value Passed in DFF Field at Line Level? Content (please ensure you mask any confidential information): B…
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RMA Approval workflow is not working and bypassing on Sales orderSummary: Hello, I have configured the RMA Approval Rules with the following conditions: Return Type Return Reason Business Unit Product Category Order Total Amount Order…