Routing / Optimization
Discussion List
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OFSC CONFIGURATION QUEUESummary Need to add color and sytle to test field.Content Hi All, Is it possible to add color and sytle to the text field in ofsc configuration screen. can any one help … -
Create a Notification if activites cannot be routedContent I'm looking for a method to create/send a notification when a routing run cannot route the activities. As the activities are created via API we are placing them … -
Broadcast activitySummary Broadcast activity to all resources under specfic groupContent Hi, I am trying to achieve the following functinality. when activity gets created in OFS we want t… -
Contingent Worker SchedulingSummary Contingent Worker SchedulingContent Our business model is designed to use Contingent workers for many activities. What is the best or optimal way to schedule the…Srikanth Venkatasubramanyan 35 views 6 comments 0 points Most recent by Srikanth Venkatasubramanyan Field Service -
Preventing a resource from Activating his route in the futureContent Is there a way to prevent a resource from accidently activating his route in the future? For example, today at 7:20, he went to activate his route, but had enter…User_2025-02-10-11-02-22-981 63 views 5 comments 0 points Most recent by User_2025-01-29-00-17-24-665 Field Service -
Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers… -
Set Longitude and Latitude When Manually Creating ActivitySummary Update longitude (accord_x) and latitude (accord_y)Content Our customer covers a very rural area where address information is not found or restricted on Google M…User_2025-02-04-12-26-21-727 38 views 3 comments 0 points Most recent by Jeffry Husman Field Service -
Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T… -
Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …