Sales
Discussion List
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Want to know what all the AI features are in Fusion? Look here first!We're getting lots of questions from people keen to understand what all of the AI / Agentic features are within their Fusion Applications. This is the go-to place for co…Alasdair Bailey-Oracle 960 views 9 comments 11 points Most recent by Srinivas Ramanadham AI for Fusion Applications -
Enabling Sales Intelligence Features: Opportunity Contact ValidationIn Opportunity Contact Validation, can we turn off the eligibility factor "Average number of contacts for won opportunities"? Thanks, PavithraPavithraKS-Oracle 2 views 0 comments 0 points Started by PavithraKS-Oracle AI for Fusion Applications -
AI Advisor agent not working on Opportunity Insights page and Sales Plays not visibleSummary: The AI Advisor agent is not functioning on the Opportunity Insights page. For every user query, the agent returns “No result found.” This also occurs when selec…Harshita_Saxena 6 views 2 comments 0 points Most recent by Harshita_Saxena AI for Fusion Applications -
How to trigger Sales Plays on Opportunity Insights pageSummary: I am unable to view sales plays on opportunity insights page. How to access them or trigger them. Are they visible on any other page? Sales motions are visible,…
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No visibility to failed logins for web servicesContent My understanding is there is no visibility to failed logins for users using web services. How could Oracle ERP Cloud possibly be FEDRAMP or DoD certified without… -
To provide notifications for warning & expired milestones in oracle fusion next gen HR Help deskSummary: Hello Team, I am trying to create notifications for expired milestones/provide warning milestones. I tried using groovyscripts and using object workflows but it…Rajaraman Subramanian 11 views 2 comments 0 points Most recent by Kritsada Weerathao Human Capital Management
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List of OOTB CX Sales ReSummary: Kindly let me know the list of OOTB CX Sales reports Content (please ensure you mask any confidential information): Version (include the version you are using, …Arunkumar A C 8 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Not able to find Cross-Sell Program Workspace in the agentic applications.Summary: Not able to find Cross-Sell Program Workspace in the agentic applications. Content (please ensure you mask any confidential information): Not able to find Cross…
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Data role doesn't carry the inherited role after Data role migrationDear Experts, In Dev we could see the inherited job role. Path: Job roles export to csv file. After Data role migration into prod we missed inherited job role as shown b… -
4月21日開催：「VB Studio 開発コンポーネント入門」ウェビナーOracle Fusionのお客様およびパートナーの皆様 平素より大変お世話になっております。 この度、「VB Studio 開発コンポーネント入門」ウェビナーを開催いたしますので、ご案内申し上… -
Delete Icon Not Working for Files on “Generate Goals and Strategies” on Redwood PageI am unable to delete an uploaded file from the "Generate Goals and Strategies" page within business plans. Steps to reproduce: Create a new business plan under any exis…
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AI Agent Use Case with Microsoft Teams and Oracle Sales CloudSummary: We are exploring a possible AI use case with Oracle Sales Cloud and Microsoft Teams and wanted to check if something like this is supported. We would like to kn…User_0UTJO 15 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle AI for Fusion Applications
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How can we add child objects record/data into manage message template in sales cloudSummary: Hi everyone, I want to add opportunity products records from opportunities into the message template dynamically that we are using when we perform 'send email' …
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how can we add logged in user's username in the email/message templateSummary: We want to add logged in user's username in the email template. We have the fields from object that we selected for visibility of message template but we need l…Vaibhav Shingare 2 views 2 comments 0 points Most recent by Vaibhav Shingare Reporting & Analytics for Sales
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Display email/message Template conditionally based on Smart ActionSummary: We want to show email template based on smart action. We have 2 different custom smart actions of type send email. Based on that smart action we want to display…
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Why Contract Audit Report is not Showing Line Status change/update in Audit ReportSummary: Contract Audit Report Is not Showing Status change/update in Audit Report in line level even though Status field for line level is already enabled in Manage Aud…
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ContactのStateの値を文字数制限を行いたいSalesCloudのContactの住所項目Stateで文字数制限を行いたいです。 4文字以上を入力するとエラーになるように検証ルールで設定できますか？ できる場合のスクリプト例をお願いします… -
which user in demo instance we will create AI agents ?which user in demo instance we will create AI agents ? Which user is having all rights and privileges to create custom AI Agents and rights to execute the AI Agents (Sta…MukeshBabu-Oracle 12 views 2 comments 0 points Most recent by MukeshBabu-Oracle AI for Fusion Applications
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Accounts are not showing under Business ListSummary: Even though the account is created from the business list page of utility accounts, it is not showing in the list. That accounts are showing under sales→Account…SOURAV_B_SEN 24 views 4 comments 0 points Most recent by SOURAV_B_SEN Customer Experience for Utilities - CX4U
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Worker Role Issue for RAG Agent HCM Data AccessDescription: I have created a RAG agent using a Document tool and Business Object. Flow: Get User tool provides PersonNumber HCM_BT uses it to fetch HCM data Issue: I cr…
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CHAT_STORE External REST Tool Entering Loop in FusionDescription: I have created an External REST tool (CHAT_STORE) in Oracle Fusion to store USER chat history with AI Agent(OOTB/Custom Agent(RAG)) chat history in an ATP d…
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ORA-00920: invalid relational operator at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.jaSummary: Hello Team, we have an sql report with multiple parameters and each parameter is a multi selelct pick list. we are trying following SQL for this and it is faili…Sudheer V SB 11 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Getting Blank Data When Combining Multiple Subject Areas in ReportSummary: Hi everyone, I’m trying to create a report by combining fields from three or more subject areas. However, whenever I add columns from different subject areas in…Vaibhav Shingare 21 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Oracle Sales:オラクルからの重要なお知らせ平素よりOracle Sales製品をご活用いただき、ありがとうございます。 この文書では、Oracle Sales製品をご利用のお客様へ、オラクルからの重要なお知らせをお送りします。 この画面…shinji.mizusawa-Oracle 174 views 45 comments 2 points Most recent by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム
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CX製品: 新リリース情報日本語版公開(26B)CX Cloud製品のリリース毎の新機能を紹介するWhat's Newという文書を日本語に翻訳して日本語ドキュメントのページで公開しています。 日本語版の最新は現在、下記の製品について日本…shinji.mizusawa-Oracle 9 views 0 comments 0 points Started by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム
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KNEX AI Assist WebinarSummary: KNEXAI Assist helps organizations turn AI from a big idea into something that actually works. In this webinar, we’ll walk through a practical, hands-on approach…Silvia romero-Oracle 21 views 0 comments 0 points Most recent by Silvia romero-Oracle AI for Fusion Applications
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CRM Interactions Message ContentSummary: Very excited to see the enhancement to the CRM - CRM Interactions Real Time subject area in the 26A update. I can now see the subject and message content in OTB…Amanda McAfee 11 views 7 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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How can I audit who edited a customer contact in CX SalesSummary: How can I audit who edited a customer contact in CX Sales. Is there any report or data model that can be used to get the information of customer contacts that h…Lola Kassim 61 views 17 comments 0 points Most recent by Ashish_Sahoo_Trinet26624 Applications Security -
Redwood privilege required to view Assets in Oracle Fusion CXSummary: In the Classic version, within the Account Details page, we are able to view the Installed Base (IB) Assets, including access to the Asset Details page. However…Sashank Tummala 1 view 0 comments 0 points Most recent by Sashank Tummala AI for Fusion Applications
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ActivityTypeCode of Type Attribute is not found in SyncOperationsSummary: Error 'ActivityTypeCode of Type Attribute is not found in SyncOperations' being encountered in Redwood Outlook Addin when creating follow-up Task. Content (plea…