Scoring and Strategy
Discussion List
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Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar -
Is there a way automatically change a strategy in Oracle FusionSummary: Our business implemented Advanced Collections with quite a complex scoring and strategy tasks. They now want to simplify the scoring and strategies. Realistical…Neil McKeown 91 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Cancel the strategy task in ErrorSummary: If a task is cancelled which is errored out (say automatic task such as send dunning letter) because the customer contact does not have an email or dunning resp…Karthik Karanth-Oracle 121 views 9 comments 0 points Most recent by Satya N Makena Receivables & Collections -
Query related to Site Level Scoring Data PointSummary: Query related to Site Level Scoring Data Point Content (required): What is the Site Level "Scoring Data Point" for Aging Bucket as we can see 4 individual aging…Karthik Karanth-Oracle 61 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 62 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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All tasks in a strategy have completed, but the score has not changed. What happens?Summary: I was wondering if in these cases the existing strategy is closed and a new (same) strategy is automatically re-assigned or will the existing strategy stay open…Guy Van Nuffel 41 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Warning on running Process Strategy Tasks - No Strategies to processSummary: Hi, We have this issue that sometimes our scheduled job that runs Process Strategy Tasks throws out a warning. The log files does not contain much detailed info…
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Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 131 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…
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Predeliquent Collection StrategySummary: Hello Team, Our client has payment term of 60 days and at -30 days they want to send email. How that can be configured using collection strategy? Regards, Nidhi…Nidhi Choudhary-69413 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Which are the parameters set to know which transactions are predelinquent and delinquent?Summary: Context: In the collections dashboard there is a customer that has transactions set as "predelinquent" even if they are -2 days due or 2 days due. My question i…Cristina 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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System not triggering 2nd staged dunning letter by using different templateSummary: I have configured staged dunning in one business. System send first letter by using soft template. I processed few more transactions for same customer. System s…