Scoring and Strategy
Discussion List
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Disputed Invoices not captured on Scoring Based DunningSummary: On Aged/Stage Dunning Configuration there is a checkbox for option to include disputed invoices. I would like to ask how to include disputed invoice if I follow… -
How to include disputed transactions in score based dunning letters?I am using the seeded data model for Collections Dunning Letter template. But it does not display the disputed transactions in the list of delinquent transactions. How c…Kratika Sharma 31 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Advanced Collections - how come Disputed transactions still get scored following collection refreshSummary: Why are Disputed transactions still scored following collection refresh activities. Surely any disputed transaction should be omitted from scoring and strategy …craig mercer 41 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Steps to configure Dunning Letter from StrategiesExperts - Kindly help me with Steps to configure Dunning Letter from Strategies. -
How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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Can we manually put strategy on HOLD?Summary: Could you please let us know if we can manually put strategy on HOLD? If yes, please let me know how it can be done. Content (required): Could you please let us…Lavanyaa Damodaran 73 views 7 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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manage strategy tasks - Create Tasks - How long options.Summary: Could anyone explain the difference between How Long Will the Strategy Wait Until It Executes This Task and How Long Will the Strategy Wait After It Executes Th…
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Manage Collections Scoring and Strategy Assignments -> Predelinquent Strategy Assignments by SegmentSummary: What is the significance of the fields *Amount Threshold and *Day Threshold? Content (required): Within Manage Collections Scoring and Strategy Assignments -> P…craig mercer 63 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Automatic Strategy Tasks with "In Error" status - will they remain "In Error"?Summary: Automatic Strategy Tasks with "In Error" status - will they remain "In Error"? Content (required): In the last 10 days on PROD, the "Send Dunning Letters" job h…oqyjt 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Can we use credit score/rating/classification in Collections scoringSummary: 23A contained update CREDIT SCORE ADDITION TO COLLECTIONS CUSTOMER PROFILES, can we use this data in Collections scoring Content (required): We would like to ut…
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Advanced Collections set up-Manage Scoring Data Points compared to Create Scoring Components in EBSSummary: Migrating Collections set up from EBS to Cloud. Content (required): In EBS we have a large number of custom Scoring Components attached to Custom scoring engine…
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It is possible to calculate the score only for the expiration days of the transactions?Hello, I would like to know if it is possible to calculate the score of the strategies taking into account only the expiration date of the transactions. If the answer is…Diegoramirez1-Oracle 22 views 2 comments 0 points Most recent by Diegoramirez1-Oracle Receivables & Collections
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Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar
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Is there a way automatically change a strategy in Oracle FusionSummary: Our business implemented Advanced Collections with quite a complex scoring and strategy tasks. They now want to simplify the scoring and strategies. Realistical…Neil McKeown 91 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Cancel the strategy task in ErrorSummary: If a task is cancelled which is errored out (say automatic task such as send dunning letter) because the customer contact does not have an email or dunning resp…Karthik Karanth-Oracle 121 views 9 comments 0 points Most recent by Satya N Makena Receivables & Collections -
Query related to Site Level Scoring Data PointSummary: Query related to Site Level Scoring Data Point Content (required): What is the Site Level "Scoring Data Point" for Aging Bucket as we can see 4 individual aging…Karthik Karanth-Oracle 61 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Is there a way to have multiple Collection Strategies on one customer, dependant on the transaction?Summary: We have a different collection strategy when it comes to collecting on different products. Because of this we need multiple strategies within one account for a …Rianna Ibbetson 61 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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All tasks in a strategy have completed, but the score has not changed. What happens?Summary: I was wondering if in these cases the existing strategy is closed and a new (same) strategy is automatically re-assigned or will the existing strategy stay open…Guy Van Nuffel 41 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Warning on running Process Strategy Tasks - No Strategies to processSummary: Hi, We have this issue that sometimes our scheduled job that runs Process Strategy Tasks throws out a warning. The log files does not contain much detailed info…
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Remove a Strategy Task and update customers in bulkSummary: Remove strategy Task called Go Live Review Content (required): We have a strategy Task called Go Live Review which was created to stop dunning letters being sen…SarahL 131 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
can we use staged dunning & collection strategy for customer visit/ call for predelinquent taskSummary: can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit…