Scoring and Strategy
Discussion List
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Transaction Delinquency - Exclude Small Amount from Dunning/CollectionsSummary: We have implemented strategies for Dunning and Collection activities. The requirement is to exclude small amounts (amount below a certain threshold value) from … -
Request for Guidance on Implementing Grace Period for Dunning LettersSummary: We have the following requirement: We currently use 'Strategies' as our collections method and send dunning letters to customers based on the following overdue …Lavanyaa Damodaran 41 views 7 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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what is the api for Customer address updatewhat is the api for Customer address update ?Mickel.Rmeily 12 views 1 comment 0 points Most recent by Giancarlo Candiotti - Support - Oracle-Oracle Receivables & Collections -
Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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Collections customer scoring data point "Account Write Off Amount" shows amount returned as 0.Summary: While defining Collections Scoring formula in Oracle fusion, we are using one data point "Account Write Off Amount", we are having many customer invoice adjustm…
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strategy task not deleting after deleting advance collection dashboard dataHi Team, we have implemented advance collection, and dashboard was also updated with new strategy, and it has executed task too . the executed task was soft dunning lett…
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Not able to update customer profile in collection when business level is "Customer"Summary: We have set the business level to perform all the collection activities as "Customer". We have set the business level in Collection preference, Collection strat…Soumajit Karmakar 123 views 6 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Is it possible to add Order Type fields in the Credit Case Folder overview screen?Hello Team, We have business requirement wherein user would like to see "Order type" details in credit case screen while approving credit case folder. Can you please let…Koteshwar Tippani 21 views 4 comments 0 points Most recent by Koteshwar Tippani Receivables & Collections -
Basic question about Profile Class change triggering update to Strategy in CollectionsSummary: Basic question about Profile Class change triggering update to Strategy in Collections Content (required): Hi - sorry for possibly a basic question, as I am not…
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Implementing scoring and strategies Advanced Collections in Oracle Fusion.Summary: We are implementing scoring and strategies based on scoring Advanced Collections in Oracle Fusion. Currently We are sending Dunning Letters through Dunning Conf…Savita_1 35 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Strategy assignment at transaction level not assessing individual transactionsSummary: Strategy assignment at transaction level not working Content : We are migrating data from legacy system to Oracle fusion, and the client has a requirement to do…
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Account scoring formula in Oracle Advanced Collection not working correctlySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Collection Strategies - Include Disputed InvoicesSummary: Customer have flexibility in current EBS to assign a Dispute-specific strategies to transactions or accounts. Requirement is to have similar functionality in Fu…
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Collection Promise to Pay - Put task on HoldSummary: Hi, We have a requirement to a delinquent transaction strategy task - Ex: dunning correspondence On Hold when there is a Open/Collectible Promise open for the t…
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Debt Strategies not following correct orderSummary: Our debt strategies seem to have taken on a mind of its own and they are moving on to the next step when the preious step isn't complete, as well as duplicating…Rianna Ibbetson 11 views 1 comment 1 point Most recent by Daniel S.-Oracle Receivables & Collections
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In the delinquent dashboard we are getting different Startergy and Stratergy method for a customer.We also ran "Update Collections Summary Data" ESs job still the data is diffreent. Please find the attached document. https://us.v-cdn.net/6034893/uploads/RP27O1QC5SCY/d…
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If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skippedSummary: If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skipped. The log shows the message “The automatic strategy task is s…Stefan Schwegmann 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Strategy is not getting updated automaticallyHi Team, We have established a new Customer Profile Class named 'Intercompany' and created a new site-level Collections Scoring and Strategy Assignment 'Intercompany' us…ch v l c s pavan kumar 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Implementation document on collection strategies, scoring and strategy assignmentSummary: Hello Team Can anyone share detailed documentation on collection strategies, scoring and strategy assignment Thanks in advance Content (please ensure you mask a…Shashi Pampati 2 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Collection Strategies Change Strategy - History of previous strategy work itemsSummary: When a change strategy is performed it replaces the existing strategy on the delinquent transaction with the work items attached to the new strategy. How can we…
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On Hold status StrategyHello We have a customer having the Strategy with On Hold status. Could you advise why do we get this status and how can we make it Open status please? Regards