Reporting and Analytics
Discussion List
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Need to get a report for PO's where we can filter by BU'sSummary Need to get a report for PO's where we can filter by BU'sContent Hello, Grateful if you can help on how to get a list of all GRN's for Received Shipments for a S…User_2025-02-05-12-20-44-163 36 views 5 comments 2 points Most recent by Sahithi Kolasani-Oracle Reporting and Analytics for SCM -
How can I report on/analyze notifications created 'in the wild'?Summary: We have too many notifications (e.g bell notifications) being created. As we determine which ones to disable, rather than analyze all of the groovy scripts crea… -
how to add search option to reportSummary: Hello everyone, I want to add search option to report where the user be able to search just for what he wants not to look to all data that the report fitch rega…
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Schedule a CSV to an SFTP LocationSummary: Schedule a CSV to an SFTP Location Content (required): Hi guys, Is it possible to schedule a report in CSV format from Service Cloud to an SFTP location? Regard…Sylvia S. 31 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle Reporting & Analytics for B2C Service
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How to schedule a job which will autogenerate a report on monthly basisSummary: We have a business requirement where we need to create a job that will automatically schedule and fetch the data from previous month on the first week of every …Gauri Lande 41 views 1 comment 1 point Most recent by Raghavan p-Oracle Reporting and Analytics for SCM
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Last user transaction dateSummary: I'd like to view agents in certain profiles and monitor their last transaction date and time--mostly used a tool to see if an agent is sitting for long periods …Vanessa Topolewski 71 views 4 comments 0 points Most recent by Vanessa Topolewski Reporting & Analytics for B2C Service
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Tracked Links in a chatContent Any ideas on how to report on a tracked link that is added to chats. Tracked links work in mailings, surveys and some message templates but they don't appear to …Carl Elliott 30 views 2 comments 0 points Most recent by TinaB Reporting & Analytics for B2C Service -
Transactions Transfer Report for China errorSummary: Seeded report : Transactions Transfer Report for China showing error with below error message. You can't split the transaction because the unit price exclusive …
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Analytics: Infolets Limitation**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Is there any limitation of indicators to add within the Infolets s…Ionel Spaloghe-Support-Oracle 41 views 4 comments 0 points Most recent by Ionel Spaloghe-Support-Oracle Reporting & Analytics for Sales -
Is it possible to create a cross subject area report using a CX Sales and Incentive Compensation SA?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to create a cross subject area report using a CX Sa…Priscila Terazawa - Support-Oracle 21 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
How to set the export option at the bottom of the reports/Analysis/Dashboard?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: How to make a single Export option at the top for all the reports …Ioana-Pacioianu-Support-Oracle 41 views 2 comments 0 points Most recent by Ioana-Pacioianu-Support-Oracle Reporting & Analytics for Sales -
Show report that sent by AdminSummary: Hi Guys, I know that we can schedule and send out a report. But is there any report or way to check a list of reports sent out under a specific Admin account or…Vincent Lin 31 views 2 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service -
How can all users see my extra Sales on Home PageSummary: Users currently are not seeing both dashboards under Analytics on home page. Content (required): Users view is the first one. Admin view 2nd one. How do I get a… -
How you get information on whether a user is logged in or not when visiting your site?Summary: Why do the total visits number from session_summary table and the count of clickstreams created during the same time period differ? Isn't a new clickstream crea…
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Is it possible to create new/custom infolets ?Content Is it possible to create new/custom infolets ? Version 19CCaio Zioli-Oracle 101 views 5 comments 0 points Most recent by Manishsrf7 Reporting and Analytics for SCM -
How to Remove Edit Option for OTBI Report.Summary: Content (required): Hello Friends We have made a custom role and added duty role -"Receiving Transaction Analysis Duty". Assigned this role to a user. But I do …Ashish_Kumar 151 views 3 comments 0 points Most recent by Amrita Gupta-Oracle Reporting and Analytics for SCM -
How do you get a workspace to open with the that rows records for editingSo for example the Contacts report id:124 when you run it you can click on any results row, and it will open up the Contact workspace. When i view the definition of a co…spence_abcd0109uk 31 views 3 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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Search functionality in customer portal is not workingSummary: Search functionality is used to search the incidents on the customer portal. Incident reference number is not searching and also mid keyword from the subject li…Jayashankar Lingaiah-Oracle 21 views 5 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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How and When tables ja_cn_trx_headers_all and ja_cn_trx_lines_all populated in SaaSSummary: Hi All, I would like to know how and when below two tables get populated. ja_cn_trx_headers_all ja_cn_trx_lines_all We are having custom based on these two tabl…
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Unable to deliver scheduled report: Email attachment exceeded allowable sizeContent Emailing a report - it takes a while (1 min) to process but is under 911Kb Is there any configuration setting I can amend to help with this? ThanksKing Jack 45 views 22 comments 1 point Most recent by Sathya Rajendran Reporting & Analytics for B2C Service -
Error in POST data: Cannot run AnalyticsReport: XXXXX(ID=XXXXX): REPORT_ERROR_EXCEEDS_TIME_THRESHOLDHi All, We have a requirement to run the report under incidents object to fetch all the incoming email created incidents and list the queue that got assigned to it. This…Padma Varadarajan 511 views 3 comments 0 points Most recent by Padma Varadarajan Reporting & Analytics for B2C Service
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workspace field reportVersion B2C 22 A Is there a report within B2C to get all the fields that are available in an incident workspace? If not, how to achieve that?Boby B Jacob 21 views 2 comments 2 points Most recent by Rasheed Ahamed Reporting & Analytics for B2C Service -
Why I am not able to search the Favorites in the 'Reports and Analytics' ?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Not able to search the Favorites in the 'Reports and Analytics' se…Ioana-Pacioianu-Support-Oracle 41 views 1 comment 0 points Most recent by Ioana-Pacioianu-Support-Oracle Reporting & Analytics for Sales
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How to sync the change of username in UI with OTBI agents created by the old username?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Customer have changed the username and now all OTBI agents created…Ioana-Pacioianu-Support-Oracle 31 views 1 comment 0 points Most recent by Ioana-Pacioianu-Support-Oracle Reporting & Analytics for Sales
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Generate a report for Incidents that are created manuallySummary: Hello Experts, I there a way or a report that can determine how many incidents that are created manually ( meaning the agents/CRS created it themselves) and not…Jepee Celorico 41 views 7 comments 0 points Most recent by Jepee Celorico Reporting & Analytics for B2C Service
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How to Exclude a Case if there is only One RowSummary: Need to exclude the case if there is only one row. Content (required): Trying to create a report to display the frequency of response to customers but only if t…JLFolkman 31 views 5 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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The users completed surveies.Summary: A report shows all the surveys the user completes in a period of time. Content (required): Hi Here, I am trying to create a report that shows user completed sur…Vincent Lin 41 views 7 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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how to calculate time between interactions created date and response date?Summary: I want to know how many incidents are yet to be responded. for e.g we have SLA of 24 hours to respond. So how can i fetch a report which states that these incid…Megha Nagpal 21 views 2 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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How can I separate/filter my sales contacts vs. partner contacts on reportsSummary: I am using the CRM Activity Real Time subject area on my activity report. I need to filter out the appointments for our partner contacts and put those on a sepa…
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Proposed/Calibrated Rating (Recent & Historical)Summary: Hello, Good day! I have a requirement which is to pull the proposed rating (recent and historical) in one report but different column for recent and other colum…Hazel De Castro 31 views 1 comment 0 points Most recent by Raghavan p-Oracle Reporting & Analytics for Sales