Discussion List

• Can custom filters on SRs applied and results column layout be defaulted based on previous search?

  2 views 0 comments 0 points Started by SriniS-Oracle Jun 3, 2026 4:17AM Getting Started in MOSC
• How do I view past SR history in new myoraclesupport portal?

  Answered ✓ 819 views 16 comments 0 points Most recent by Margi-Oracle Jan 29, 2026 3:43PMUsing the My Oracle Support Portal (MOSC)
• Old SRs from My Oracle Support

  Answered 82 views 2 comments 1 point Most recent by Michael Raymond-Oracle Dec 10, 2025 2:20PMIdentity Management (MOSC)
• How to select multiple rows in form request without any filter with range e.g. first 100 records etc

  Answered 52 views 3 comments 0 points Most recent by GaneshS Sep 25, 2025 11:02AMIntegration Technologies - JDE1 (MOSC)
• How to escalate a SR?

  Answered 137 views 1 comment 0 points Most recent by Margi-Oracle Sep 12, 2025 5:40PMUsing the My Oracle Support Portal (MOSC)
• Errors VBCP-UPSR-60 when opening a SR

  Answered 200 views 1 comment 0 points Most recent by Jennifer B-Oracle Aug 29, 2025 1:56PMUsing the My Oracle Support Portal (MOSC)
• How to access any Closed SR on My Oracle support ?

  Answered ✓ 25 views 2 comments 0 points Most recent by User_0V0IU Aug 7, 2025 10:07AMSiebel Business Process & Functionality (MOSC)
• How OIM field validations work

  Answered 23 views 1 comment 0 points Most recent by Michael Raymond-Oracle Mar 4, 2025 5:52PMIdentity Management (MOSC)
• Service Request dissappears

  Answered 4 views 1 comment 0 points Most recent by Margi-Oracle Jan 6, 2025 6:03PMUsing the My Oracle Support Portal (MOSC)
• Service Agreement not fetched in Service Requests form

  Answered ✓ 21 views 4 comments 1 point Most recent by Piyush-Oracle Dec 27, 2024 1:48PMTeleservice - EBS (MOSC)
• E1 Orchestration - How to create nested multi node JSON

  Answered 33 views 5 comments 0 points Most recent by User_YB119 Jul 24, 2024 7:27AMIntegration Technologies - JDE1 (MOSC)
• Optimizing Oracle Service Cloud: Configuring Seamless Queues for Two-Tier Approval Hierarchy

  Answered 1 view 1 comment 0 points Most recent by mbonitz-Oracle Mar 1, 2024 8:38PMCRM On Demand - Administration (MOSC)
• I've added a new SI but cannot create a technical ticket using it.

  Answered ✓ 37 views 2 comments 0 points Most recent by c.p.g Feb 15, 2024 1:33AMUsing the My Oracle Support Portal (MOSC)
• On a service request is it possible to remove a cancelled job?

  Answered 11 views 2 comments 0 points Most recent by Naga Kumari K -Oracle Jan 23, 2024 12:18PMDepot Repair - EBS (MOSC)
• How can I use/transfer a DFF from a Service Request header into a Sales Order (Order Management)?

  Answered 1 view 2 comments 0 points Most recent by Naga Kumari K -Oracle Nov 1, 2023 5:05AMTeleservice - EBS (MOSC)
• Service Request: Planned Task Duration Calculation

  Answered 11 views 3 comments 0 points Most recent by Naga Kumari K -Oracle Sep 19, 2023 5:50AMField Service - EBS (MOSC)
• In which table are the relations between 2 service requests stored?

  Question 1 view 0 comments 0 points Most recent by JoseDlhB20 Sep 13, 2023 8:39PMCRM On Demand - Reports and Dashboards (MOSC)
• Creating Technical SR via MOS

  Answered 31 views 6 comments 0 points Most recent by Margi-Oracle Aug 18, 2023 5:00PMUsing the My Oracle Support Portal (MOSC)
• Is there a way to open a Service Request form with focus on the charges tab?

  Answered ✓ 1 view 2 comments 0 points Most recent by Mayuresh Kolhatkar Jan 18, 2023 3:11PMTeleservice - EBS (MOSC)
• how to change a product version from an already open oracle service request?

  Answered ✓ 15 views 3 comments 0 points Most recent by DGray Nov 29, 2022 2:53PMOracle Auto Service Request (ASR) (MOSC)
• Repair Order - Receive Different Serial Number in Advance Exchange Process

  Answered 1 view 1 comment 0 points Most recent by user1037408 Aug 12, 2022 7:04PMDepot Repair - EBS (MOSC)
• Is there any method to collect history of service requests instead of opening each service request

  Answered 3 views 1 comment 0 points Most recent by SusanSR-Oracle Jul 12, 2022 9:56PMAgile (MOSC)
• How can I get latest history for all service requests in CSV or excel

  Answered ✓ 1 view 6 comments 0 points Most recent by Laura H-Oracle Jun 23, 2022 12:09PMUsing the My Oracle Support Portal (MOSC)
• Is there an export of service requests functionality ?

  Answered 3 views 2 comments 0 points Most recent by Laura H-Oracle Jun 21, 2022 11:17AMUsing the My Oracle Support Portal (MOSC)
• My oracle support keeps throwing a 403 error when i attempt to file an SR

  Answered 1.1K views 7 comments 0 points Most recent by Jenny Cao-Oracle Dec 23, 2021 4:17PMUsing the My Oracle Support Portal (MOSC)