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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Refunds - why did you break them - beware peoples!
Scenario:
We need to refund something for a customer. The have paid by credit card on a cash sale. For whatever reason, we refund to cash instead of card. This worked without a hitch, pre-upgrade.
Now, even though we select "Cash" as the payment method, it will still refund the card. Unless, that it, you delete the card info out of the fields below.
Everyone: please be aware of this and make sure you aren't double-refunding if you find yourself in this situation.
Netsuite: Please put it back how it was. The really dangerous part is it doesn't even take you to the "Please Confirm Credit Card Charge" page - it just goes ahead and processes it anyway.
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