Discussions
Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!
AE:Reallocate inventory in Outbound Transit to customer
Good Morning,
We have a use case where the 3PL has shipped the incorrect item to the customer and it is currently in Outbound transit. I have looked for the 'best practice' to resolve this use case unsuccessfully.
The 3PL is shipping the correct item to the customer to resolve the error, however we need to know what the best practice is to align NetSuite transactions and inventory in this particular use case.
My assumption is to process an RMA from the invoice, receive in the Warehouse, and ship the correct item to the customer (paperwork process only), and in parallel process the second shipment, fulfill and deliver to customer.
Tagged:
0