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NSC | Accept Customer Payments > Some Invoices are not showing

edited Jan 31, 2023 10:03PM in Accounting / ERP

When Users go to Transactions > Customers > Accept Customer Payments and selected a Customer, the are scenarios where some of its Invoices are not showing.

To be able to show Invoices on the Accept Customer Payments page, all the following fields selected should have the same values as the Invoice record you are trying to pay:

  1. Currency
  2. A/R Account
  3. Subsidiary

This is a common concern among Users that use multiple A/R Accounts, multi-currency and multi-subsidiary features.

Even if only one of the fields differs from the Invoice record, it will no longer show on the Accept Customer Payments page.

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