Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
How to resolve Dunning Letter Script error?
Good day,
We recently implemented Dunning letters, and my users are getting an error when they set a customer or invoice with a dunning procedure. This did not happen in our testing in our sandbox before going live, and as the admin, I do not get this error.
I don't know if this is related, but our uses also don't see the Dunning Manager populate on the record, even though the dunning procedure is set up with a default, and as the admin, it fills in for me.
Wondering if I missed a step in my implementation or there is something else....
Tagged:
0