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How to create a Report for Employee Errors?

edited May 1, 2023 10:11PM in Ask A Guru 7 comments

We are trying to use KPI's in our organization to find out where accidents are being made in the work that is being performed, (Wrong items picked, shipped to the wrong customer, etc.), and I am wondering how we can track that data in NetSuite. We want to find out where the errors are occurring and who is making them so that we can address the issue and find out where we need to address training short comings and modify our training to accommodate the different learning habits of our employees.

But first we have to know where and who is causing the errors and a way to track them. Is there a way to do that within NetSuite?

Thanks,

Brian Nick

Parts Midwest

Operations Support Specialist

briann@partsmidwest.com

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