NSC | SuiteApprovals > Expense Report > Click Approve > Still in Pending Approval Status

Within the NetSuite SuiteApprovals, a user encountered a problem when attempting to implement a two-level approval process for an expense report. The process was designed to require approval from both the employee's supervisor and the accounting team (Level 2 - Expense Report Approvers). However, when the supervisor clicked the "Approve" button, the system did not respond as expected. The expense report remained in pending approval status, and no further actions were triggered.

Upon investigation, it was discovered that the issue was related to the privacy settings of the approval groups. Specifically, the Level 2 - Expense Report Approvers which was flagged as