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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Why does Sales Order generate Cash Sale when billed if Credit Card is default?
So I just discovered something since we started with Cybersource. Let's say a customer has a saved default credit card checked on the customer record. When we make a sales order, save, and then hit Bill, it goes straight to a cash sale, not an invoice. The direct cause is having a default credit card.
Now that I thought about it, this may be normal. I'm just asking the community to conform that this is a normal process now that we have switched to doing transactions straight through Netsuite. I'm assuming that an invoice is really a "promise to pay" within a time frame, so billing a default card is an on the spot payment, which is why it is going to cash sale.
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