3940858 Newbie

Hello Elaine, If you have Subscription Categories enabled, if you create a new campaign, subscription field is now a required field. Hope this helps. Thanks!

Hello, There is a change in the Marketing Campaign Subscription field in 2010.1. This is now a mandatory field if subscription categories is enabled. This information will soon be available on our Help Guide as well as on the release notes. Hope this helps. Thanks!

I'm am seeing the same thing.... it seems the only way campaign subscriptions take effect is when you actually create and send a 'marketing campaign' which is a little overkill for when you want to send a message just to customers subscribed to a 'product updates' campaign category. It seems like the campaign subscription…

Has anyone tried combining these two sub tabs or seeing if they can just change the criteria to include both individual messages and bulk messages? Would be great if we could combine both messages and bulk messages. Hello Tyler, We have an enhancement request filed for this: Enhancement 118937 - Search > Customer > Bulk…

Each seperate customer I go into does not have a " Bulk merge tab " Hi, You need to customise your customer record form for you to see the Bulk Merge Tab. Customer Form > List Tab > General Subtab > Bulk Merge > Then set Show=T. Thanks!

Customer Center Role don't have permission to view/create events. Please vote for Enhancement 29647 - allow customers to create events for employees using the customer center. Thanks!

Events/Task that should be displayed are those that are entered for the static group not for it's individual members. Example: If you create a task for Group A, then it will be available on the group calendar. However, the task created for Employee1 which is a member of Group A will not be available on the group calendar.…

Hello Greg, Customizing the Task/Event/Phone Calls Notification Email is not yet available. We currently have this as an enhancement request. Enhancement 90792 - Tasks > Ability to Customize the E-mail Notification sent to the Employee Assigned to the Task Enhancement 80897 - Event email> ability to customize the event…

This is not yet possible This is currently an enhancement request. Please vote for Enhancement 81558- Customization of Address Forms> ability to change the order of address fields and add additional custom fields . I hope this helps. Thanks!

Hello, You have to create a custom CRM field first - Setup > Customization > CRM Fields > Applies To: Case. The same thing goes for the dropdown menu option, you also need to create a crm field and set type=list/record. The new field should now be available when you create/edit your online case form. Please contact…

Hello Natasha, Can you confirm if this is what you want: Pet Type (Field 1) Dogs Cats Birds Pet Breed (Field 2) If I select dogs on field 1, the fields that would be available in field 2 would be different breeds of dogs, as well as if I select cats, then field 2 would display breeds for cat. If this is what you want, this…

Hello Steve, Please go to Setup > Accounting > Accounting Preferences > Time & Expenses > Automatically Notify Supervisor. Field-Level-Help: Check this box to send supervisors email messages when they need to approve expense reports and purchase requests. If you check this, you must also check either Use Expense Reports,…

Hello, Please contact support or submit a case online so that our Support Team can investigate this problem. Thanks!

Hello, We have a User-Level Preference for emailing Transactions: Home > Set Preferences > Transaction Tab > Email using HTML. If this is check, transactions will be emailed in HTML and if uncheck, as pdf. We also have a customer/vendor level preference. If you go to the customer/vendor record > Info Tab > Email…

Hello, I would suggest that you export the customer record first in csv. You can then make the changes for the billing address in csv then import (update) the customer back to netsuite. You can also vote for enhancement 94034 - Mass Updates > Please add the ability to update customer address fields and have the address…

Hello, We have an existing enhancement request for this. Enhancement 174422 - List > Marketing > Marketing Campaigns : Have tags NLSALESREPNICKNAME and NLSALESREPSIGNATURE work with contact groups. Thanks!

Hello Steph, As of the moment, we do not have an option to customize the Opt-In Invitation and Opt-In confirmation email. Please vote for Enhancement 144847 - Ability to customize the Opt-In Invitation/Confirmation. Thanks!

Hello Shirley, I performed some test on this and here's the result: Sample: <NLCUSTENTITY1 DEFAULT="<NLEMAIL>"> Result:<NLCUSTENTITY1 DEFAULT="noemail@noemail.com"> This would be a nice enhancement. Please contact support to file for an enhancement of ability to set another crmsdk tag as the default value of a crmsdk tag.…

Hello, Please file an online case so that our Support Team can investigate this problem further. Thanks, Gracie

Hello Frank, If there is a Sales Rep associated to the customer, it uses the Sales Rep E-mail on the ‘From’ field of the auto reply message. If there is no Sales Rep associated, it uses the E-mail Address field under Home > Set Preferences. We have existing enhancement request for this – Enhancement 72855. Hope this helps!

Hi, You can also vote for Enhancement 49155 - Provide an online form for Vendors to sign themselves up with. Thanks!

Hello, Please use the filter Open Sales Order: Validated Status: filters equal to Pending Billing. Hope this helps.

Hello, We have an enhancement request for this, Enhancement 167200 - Email Case Capture > Request the ability to set Case Form Fields via Email Case Capture. Thanks!

Hello, We have enhancement request for this: Enhancement 79653-User would like to be able to edit the Actual close date on an opportunity. Also, as a workaround, you can create a Sales Order referencing the opportunity. The date that you select on the date field on the Sales Order is automatically set as the actual close…

Hello, We do not have a standard report for Leads converted to Sales, but you can opt to use a saved search or customize the following reports to achive the same information you need. Lead Conversion Report - This is a report that will show you leads that are converted to customers that register and purchase to your…

Hello Kyle, We have enhancement 64862 - System to automatically log the phone call in the entity record when using TAPI device, incoming or outgoing calls. You can also consult a developer if this is doable in scripts. Thanks!

Hello Kyle, I forgot the name of the company, but there is a NS Customer who have this feature available to them via script. Thanks! The NS Partner who created the script for the Customer is Explore Consulting

Hello Kyle, I forgot the name of the company, but there is a NS Customer who have this feature available to them via script. Thanks!

Hello, We have an existing enhancement request for the buy one get one feature in Netsuite. Enhancement 86741 - Web Store: Buy X get Y free. Buy one get one free. Buy X get Y half price. Buy 3 X get Y Free Thanks!

Hello, The 'Reply To' address on cases are unique based on the system generated numbers for each cases. If you reply on 2 different case emails, the reply to address for the 2 cases will have different case addresses. If you store a particular case address and use that case address to BCC an email, then the update will…