3948811 Newbie

I've used cybersource and it's the same thing. Obviously if something ever gets messed up you can log into cybersource and authorize the card. I've had to do that a couple times.

Folks We are both a Pardot and a NS partner and I've personally set up many many many Pardot NS integrations. Just so you're aware, not all analytics are passed back to the NS database. You can see the activities from NS however, and you can get loads of data back to NS via custom fields. It is a great solution however…

In your NS Instance, In the Domain Selector field, enter selector1. Note: When you set up your domain name with your domain provider, you will enter this same domain selector along with the suffix ._domainkey. Above is from the help file. Double checked in one of my instances. You have selector1._domainkey which is not…

I've got a blog post on DKIM here. It may or may not help. http://blog.audaxium.com/2009/dkim-in-netsuite/ I've struggled with this before. If you still need help post here again and we'll dig in deeper.

There's one called "Current Inventory Status" It's grouped with the other inventory reports

If you have "Store Form with Record" set on the form, then it'll use the original form. You may also want to restrict the form for role N. (I think... too many letters) :)

Support is just as stumped as I am. Try to find the status, instead of the stage of a Parent company, via a custom field on the contact. Custom fields on the parent also don't work.

Thanks a bunch. I'll post a resolution here if I get one.

Evan Support has created an enhancement request. As we knew to begin with, custom fields, as well as certain other fields like SFA status are not available from the Parent relationship. Explaining this to the support reps took some time. It comes down to this. If you've got contacts attached to multiple…

You can simply customize the "entry form" You can hide the "Parent" field buy you'll have to move the "Name/ID" to a different tab to get it out of the way. I seem to remember having some issues after moving the Name/ID but can't remember the details to test it out.

I'm not sure if you've figured this out or not but the lead record can be updated automatically by Pardot in certain situations. We've done a lot of work with Pardot/NS customers to optimize the two systems.

We have an app for this that several customers use. PM me if you want details.

We've worked on projects such as this, to automate the sending of various transactions etc from NetSuite. It is possible to automate the sending of PDF statements and transactions, often there's more rules to it then just a line or two of code. For example, when in the month should they get sent, what exceptions should be…

Interesting I just received this email from a NetSuite User. [INDENT] After speaking with Merchant e-Solutions, we have learned that by transmitting more data out of NetSuite for credit card processing, we can significantly lower our processing fees and rate. Merchant e-Solutions has informed us that by having the…

I saw this happen the other day. I chalked it up to user error but I guess I was wrong

When you upload a budget, which is how I recommend doing it, you can specify a category, department, or class etc. Use these to split out different budgets for reporting later, keeping in mind the default budget reports will add everything together.

No problem. Have a new log in here now. Glad I could help

What most Pardot users do, as well as users of other Marketing Automation systems, is pass through a value that indicates a follow up is required. Typically through a custom field like "Last Marketing Touch" or something like that. This field can then trigger whatever you need in NS when that value on a contact gets…

This is not available via workflow or mass update either as far as I can tell. It may be able to be set via suitescript. Because of issues like this, and the fact that the subscription email and landing page can't be styled many of our customers use either custom fields or a third party product like Pardot for managing…

I have a couple quick ideas before I head out. First, could you not have the subcustomers simply log into the customer portal and open their case there? By logging in each subcustomer could open a case and it would automatically be attached to them. I believe you can also use a generic form but give the user a url to it to…

Please contact me. I've done this a million times and can walk you through the pitfalls to make sure it goes smoothly.

I've tried this out in a demo instance and it doesn't appear to be working as described, that is, independent of other employee, class and department restrictions. Perhaps log a case about it.

I'm pretty sure you can't separate out the permission and disable the ability to create the record. One option would be to create a search that looks for recently created Customers without any sales transactions attached. Then have the search send an email to the creator that tells them to not do that! It won't be long…

Audaxium has developed an app that does this. Took some time but we've got it in production.

mkns this forum isn't for selling, so if you'd like to learn about it, look us up at suiteworld or just contact us. I'll be on the Pardot booth mainly helping them out. You're more advanced than most but our app will be somewhat configurable in it's behaviour and is running just inside NS. Glad to hear your script works…

Just set up a shipping item where the cost is zero and have it and only it show up in the web store. Then have other shipping items available on sales orders and set a different default shipping item in Setup- Accounting - Shipping. Then beat sales reps if they change the shipping type on the sales order as I don't believe…

I wish there were easier ways to find out where related records do NOT exist in NS. The above solution doesn't work in many situations.

I've seen this happen when UPS doesn't understand their address, or at least the address when passed through via the shipping integration. The only option at the time was to manually process the shipping.

I just looked quickly. Try and go to the item record and set it to (Ships Individually) = True. Or just set the shipping cost for that item to be zero. See if that over rides the settings on the "Shipping Item" where you list all the free shipping items. Not sure if that helps or not.

I have a number of customers with the same issue, one of whom it's an important part of the process for doing some telemarketing.