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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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https://community.oracle.com/netsuite/english/discussion/4510221/ramp-spend-platform-integration-vendor-creation-default-to-usd You should reach out to Ramp. They have a great support team, and should be able to adjust the mapping to ensure the currency is correct per subsidiary.
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https://community.oracle.com/netsuite/english/discussion/comment/16901621#Comment_16901621 Hi @Sarah Iacoboni You can find all sent emails at Setup>Company>Sent emails. To copy someone on all emails (be careful they don't drown) at Setup>Company>Email Preferences
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https://community.oracle.com/netsuite/english/discussion/comment/16901576#Comment_16901576 I've run into people not 'seeing' the email. Usually, I will call them, and reprovision access while on the phone. Did you receive the email? Please check your junk folder? 😀 It usually works when I do that. Not a very viable…
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Hi User_S6FVQ The ad hoc charge you're asking for is possible to do - with a customization. The customization is going to have to create either an invoice or a JE to account for the charge. On the NetSuite Accept Payment screen - a user can then enter the amount to capture the 'ad hoc charge' which can then create the JE…
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https://community.oracle.com/netsuite/english/discussion/comment/16901552#Comment_16901552 NetSuite cannot magically add a charge to an invoice without consistent logic, which you aren't providing. You can easily update your process to add the line if the customer is paying by card. what you're asking for is not a…
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Hi @Ashoka_Sanjapu If you're still looking to get rid of that button, we can probably help you.
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https://community.oracle.com/netsuite/english/discussion/4509994/bill-payment-not-via-check Hello @User_K51C7 The primary difference between writing a check and making a bill payment in NetSuite is that you are accounting for the check on the check itself, and a bill payment has a bill that is a completely different…
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https://community.oracle.com/netsuite/english/discussion/comment/16901569#Comment_16901569 Hi @KennyM For corporate cards, expense reports can be matched, as having employees submit expense reports is common practice. These expense reports are reviewed and approved by accounting. for any charges on the cards that are not…
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https://community.oracle.com/netsuite/english/discussion/comment/16901410#Comment_16901410 Hello @User_S6FVQ If the invoice is in a closed period, your only option is to create a new invoice or JE for the fee, NetSuite cannot capture or create a line item on a closed transaction for a service fee due to paying via credit…
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I have never found a way to rebuild the system generated new user email. I suspect it's due to the link to set up your password, but I could be wrong on that. If your customer claims they didn't receive the email, check the bounced emails (Lists>Mailing>undelivered emails). If you find that their address bounced once, then…
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https://community.oracle.com/netsuite/english/discussion/comment/16901515#Comment_16901515 To answer your question - in order to net out anything the entries must be in different subsidiaries - your entries are in the same on. So - for example: Subsidiary A sends 100 widgets to Subsidary B Subsidiary A has an Invoice due…
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https://community.oracle.com/netsuite/english/discussion/comment/16901461#Comment_16901461 If you can do this manually, you absolutely should be able to import via csv. Have you filed a case with support?
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OK. But if you're setting up commissions, you must create sales teams to support assigning more than 1 partner to each customer. In your import, you're showing less than 100% contribution per partner. THe only way to assign multiple sales reps to a single customer is to use sales teams aka Team selling. This takes the…
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https://community.oracle.com/netsuite/english/discussion/4510239/partner-contribution-via-csv-import Are you using Sales Teams, and setting the partners up on a team to assign to customers? The error you're getting is due to partner allocations being 100% when assigned to a customer.
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Hi @KennyM WIth the credit cards, the part of those that you'll match to will either be: Corporate Credit Card Expense reports submitted by employees OR you can import a file of 'Credit Card Transactions' Directly off of the statement. This is much more 'old school' - think sending the statement out to the cardholders for…
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https://community.oracle.com/netsuite/english/discussion/4510185/ic-netting-cannot-be-performed You can't net or clear these, when they are in the same subsidiary. They have to be in different subsidiaries to net.
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https://community.oracle.com/netsuite/english/discussion/4510210/issues-generating-representing-entities You can see the entities that have been system created at Setup>Company>Subsidiaries. The intercompany entities can be very confusing. This screen allows you a crystal clear picture of the intercompany entities that are…
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https://community.oracle.com/netsuite/english/discussion/4510188/is-there-a-way-to-see-which-bank-statement-line-a-journal-is-created-from This type of link doesn't exist within NetSuite.
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You're welcome. You should not be getting that specific error when importing your file.
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Unless you're trying to import intercompany cross subsidiary fulfillments, the error you mentioned is simple: I am saying that: The error you mentioned comes from: The subsidiaries included on the item Do not include the subsidiary on the transaction: Try to manually enter one of the Sales Orders you're trying to import.…
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That merchant field is ONLY available for Corporate Credit Card Charges. Meaning that the card Bill is not yet paid, and they can use this field to link to the charges on the corporate bill. Likely why Support was pushing you towards that functionality.
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Since your employees are paying the charges, you wouldn't import the Merchant name Natively, unless you put it into a memo field. This is probably why support can't really help you. The merchant name (Vendor) field doesn't exist on expense reports, because the transaction is already paid. If you want to capture the…
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C.
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You are trying to import items on a transaction for a subsidiary that the items don't belong to. Look at the item records on your import in NetSuite. Check the Subsidiary on the items, and ensure that the transaction subsidiary is included. If the subsidiary is included, file a case with NetSuite support.
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You will have to recreate the items to change the costing method.
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Then I would Definitely file a case. Simply due to the inconsistent calculations.
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This is exactly what you should expect to see, as far as the order lines and reporting. The tax total is weird, and since it isn't consistent, I am interested in knowing whether that is specific to your instance. Reporting will always include the full value of the SO and all of it's lines. Here's why - the sales order is…
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https://community.oracle.com/netsuite/english/discussion/4510191/notice-one-or-more-lines-on-this-sales-order-cannot-be-committed-due-to-a-lack-of-item-lot Item stock may be on hand, but it is not available, it is committed elsewhere. You can reallocate items at Transactions>Order Management>Reallocate Items You can remove…
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https://community.oracle.com/netsuite/english/discussion/4509987/scm-printing-setup-and-configuration-of-zpl-label If memory serves, the only label you can customize IS the pdf available. Customizing NetSuite labels using native NetSuite is not an easy thing. THey are VERY restrictive. Sorry it's not the answer you're…
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https://community.oracle.com/netsuite/english/discussion/comment/16901239#Comment_16901239 1- The schedule B number is the field labeled as 'Schedule B Number' that appears natively when you enable international shipping and have your Carriers connected. If you don't see it, switch to the standard form. 2- You have to work…