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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Evan, you are such a handy guy to know. Thanks for this info, its helpful to many of us, I am already modifying it for what I need.
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Angelika, If you have the coffee on sunday morning, I can also help you with this- If it isnt raining, even earlier (I'll skip my walk on the beach with my dog). I plan on stopping in before noon. Angela
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I don't see this in my system. I e-mail reports all the time, and there does not seem to be a default set- yes, there is a list of customers, also of vendors, employees and partners. I would imagine that there should always be some care taken when sending reports out. Completely removing the ability to send reports to…
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Hi Guys, I have created these reports by using the item profitability report, and filtered by preferred vendor. If you use preferred vendors, it is rather slick. good luck!
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wow- I thought it was just something I did - I figured I was getting them as an admin plus a report creator. Did a little checking, and my sales guys confirmed that ours all run this way as well, and gave me an earful about how annoying it is. Anyone submitted a case?
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has this been addressed, or is it still a manual process? (please please please)
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Any hints/errors when using Crystal? I am a new user and am assuming that any errors I am coming across are user...
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Good Morning, Your question is a bit hard to answer, and here's why: There are many elements of Order Fulfillment in Netsuite that can be configured that will directly impact the ability to 'Fulfill' sales orders. For example, there are preferences found at Setup- Accounting- Accounting Preferences that control commitment…
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Landed Costs are added to the item receipts or the vendor bills. They won't show up on outbound (sales) fulfillment's. Take a look at SuiteAnswer ID # 11114. It provides a great overview. Good Luck! ~angela
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By any chance, are you using serialized or lot numbered items?
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Hmmm, It's been a while, so I went back and checked, and I misled you. The setting applies to Sales Order's only. My apologies. The overage is allowed on sales orders because the invoiced quantity will be the total fulfilled. Transfer Orders don't have that ability, so it makes sense.... You'll have to adjust the process…
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You can enable a setting at Setup- Accounting-Accounting Preferences- Order Management tab where you have an option under 'Fulfillment' to 'Allow overages on item fulfillment'. If you mark this as true, then you will be able to fulfill more items than the fulfillment record is showing. Please note that this allows overages…
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Has anyone had any luck shiping multiple boxes using the COD Shipping Method? When I attempt multiple boxes...Netsuite adds the amount of the order to each box, therefore, doubling the COD amount on a 2 box order and tripling the amount on a 3 box order and so on.....This does not work very well. I have submitted 2 cases…
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Here is an old but informational thread on Bins, in case your interested. https://usergroup.netsuite.com/users/showthread.php?t=3603&highlight=Bins+angela Hope it helps
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Ship date is not the date the customers should receive the product, it is the date the order will queue to be shipped out of your warehouse. To see a list of 'ship date' vs actual date shipped you can create a saved transaction search where type is fulfillment- for results, add ship date, and when comparing, the…
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Actual Ship/Receipt Date (this is the date of the most recent fulfillment against that order.) Most Recent, Malin? so if you want to see all off of one sales order, do you suggest approaching it from fulfillments, with results including sales order with a ship complete field - then sort by sales order? Personally, I don't…
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every time? on new orders with one package- specifically?
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Im curious, so I hope it's ok if I ask- in reading this thread, I'm wondering if accepting a customer 'deposit' instead of actually trying to get around all the red tape (of visa etc-) work? In essense, you will reach the same goal, having the payment prior to shipping, (or ordering) while at the same time keeping a…
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Can anyone please comment on this? Netsuite employees? Hi Rod, Is your issue also related to freight on orders in the webstore not aligning with manual orders placed (same customer, item, etc)?
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Is there an acceptable varience rate for integrated fedex? IE- 1%, 5%, 10%? Or is the estimated rate expected to be spot on?
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I have set up "Packages" that have dimensions and then associated the item on the sales order to the "Package". This in my understanding will send dimensional data to the real time carrier and "more accurately calculate the real time rate". After testing and changing the dimensions of the package and then recalculating the…
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Fuel surcharges should be included in the rates returned by FedEx. Please work with support to report the discrepancy and your exact workflow/shipping data so it can be investigated further. Malin, Im curious about this. Since fuel surcharges are often a different line on the fedex bill, as is the chargeback for '…
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This request confuses me a bit. In theory, if an order is fulfilled and shipped, there is a fulfillment record. If a box is then found as the order was picked more than once, is there not a red flag when someone a) sees the fulfillment is complete, b)sees there is already a label, or c)has to reprint the pack slip? Perhaps…
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I have to give NetSuite a compliment for their Tech Support helping me figure this problem out. In the past I have been pretty frustrated with support (or lack thereof), so today was a very pleasant surprise. I received a call from Mark in Tech Support the same day I logged the Case, we did a Webex session so I could…
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Ok, as in web ordering? Or internal sales?
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ok, fair enough. so, if I understand the whole picture: sales order level does not require a shipping cost- package weight is essentially unknown until fulfillment any shipping cost or calculation set at shipping item level, or item level is not reliable and may be overriden at fulfillment. (may need more/less ice) If I…
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Yes, yes and yes. Also, as I said before, as soon as an item with real weight is added to the sales order, the real time rate works perfectly. It really seems to need items with weight associated with them. I have also confirmed that when I add the fake item that has a weight listed in its item parameters I can change the…
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Hello, I'm back. Busy morning. Anyway, yes, I tried exactly the above. Created a sales order and left the shipping method blank. When I went to fulfill, I created a 4 pound package then selected my shipping method and hit calculate. Still zero. I tried a few different things, but it left the cost at zero. The only way I…
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Thanks for the reply, Angela. I would like to set something up where Netsuite bills based on the actual weight of the package as shipped. Therefore the shipping charge would not be determined until fulfillment when we know what the package weighs. Our problem is that our items are literally weighed in milligrams, sometimes…
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Whoops, spoke to soon. did you say there is a '1' in the discount field? if so- then is a bug-if this is a zero, it will calculate a 100% discount.