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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Am I understanding that you want to provide multiple item names (or numbers) depending upon the customer? :confused:
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if web ordering, my first try would be to create a package with dimentions that is not able to be shippind anything but ground. This has drawbacks, as the dimentions will cause a higher rate to be returned if online ordering- although there could be a recourse to this as well. Could you notate those items on your site and…
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I understand we can restrict shipping options based on weight or price. I also know you can 'allow free shipping' for certain items. We already created a custom item bit field which allows us to identify these items. Is there any way to restrict users from having access to specific shipping options if the order includes…
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i've been a netsuite user since aug. 2007 and so far i am very, very frustrated with my experience. the lack of support and information is primarily what's making it a terrible experience for me. i'm amazed at how complicated the simplest tasks are to figure out. and that's pretty much much the way you learn netsuite is by…
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Angela, thanks for all of your help. I found that my major problem was that our items are classified as services, and as services the shipping cost lookup doesn't work no matter how much the package weighs. You might wonder why we have a product classified as a service, but think Kinko's copying your papers. Are they…
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any reason why your not assigning the handling fee on the item?
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OK, bug filed under case #692032. I did find one other associated issue. I don't know whether this is a bug or a feature but its a bug for us. The handling fee is based solely upon the item weight, not the package weight at fulfillment. That's not what I want as for us the 'handling fee' accounts for the cost of the dry…
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Still with us, Ronald? figure it out? Malin has a great point- you can even hide the shipping tab completely and put the shipping method in the memo-prevents any calculations until fulfillment.
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what you charge your customer and what fedex charges you are two very different things. You can set up your shipping items using any of the following: Select the rate you want to charge your customer: FedEx Real-Time Rate – Select which real-time option you want to use for this shipping item. FedEx fills in the shipping…
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Still zero. :( On your shipping items themselves- IE fedex ground- on main area-is 'Shipping label integration' checked? is 'fedex real time rate' checked? Is there a '1' in the discount field next to the fedex real time rate?
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gotcha. When the warehouse enters the new package, they are then clicking 'add-edit' In the main part of the form, where there is the field displaying the shipping amount (displaying zero before the item weight is entered) next to this field is a strange looking little square button. When you click on it, it should…
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retracted by user
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I spoke to support and they were going to issue a defect report for enhancement 74212. I spoke to my rep and the printing the UPS label on the packing slip is scheduled for release at the end of Q2 2008. I received the following new enhancement number that my case has been attached to: Enhancement 58317- Ability to print…
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retracted by user
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Hello, First, thank you for the answers. Oz development actually contacted me after seeing this post. Troy showed me a demo on how things work (except the batch processing part). It looks satisfactory so far. I'd like to thank Anna and Troy for the demo (I know you are reading this :) We will see about the pricing part,…
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Abstract: allow for a ups label to be printed on the packaging slip Is this only pertaining to UPS- not fedex, etc? Is that a different enhancement- or not on the radar at all?
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Ok Deniz, Just so I am clear. Are you using Netsuite to transmit the information to Fedex? If I am following you, then you are uploading the fulfillment info, and transmitting the infor to fedex, then printing the labels, is this right?
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Now I am even more curious. :) I am not strictly looking for a brand. We have a small problem, which we can live with, and I am looking to see what kind of solutions out there. So I will definitely hear yours as well. Other option trueship looks promising, but it focuses on UPS while we focus on FedEx more. OZ has a great…
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Hi, Some of you may know (or already using it), there is an increased trend on using packing slips with shipping label(s). So part of the packing slip is self-adhesive, and designated for a UPS/FedEx barcode. I think using this kind of form can speed things up in our warehouse. We currently import our orders into NetSuite…
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retracted by user
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what heading are they showing under? IE- back ordered? or are they showing under fulfill items?
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I believe that you are trying to display your list of fulfillments and want to use Direct List Editing (DLE) in order to make changes and fill in missing information(tracking numbers). However, this is not possible. DLE isonly available on the following records: Customer Partner Vendor Case Contact Company Event Task Item…
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This is not possible at all???? How can we send a customer a prepaid return label if an incorrect item was shipped to them due to a mistake by our shipping dept??? Don't most companies need this option??? :confused: preprinted label and call tags can be created in your fedex account online, then the cost can easily be…
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Hi there, it is hard to offer suggestions when we are not clear on the issue. How is the issue happenning, what is affected, and what evidence are you seeing that identifies it? Is it in the cost, the label, the invoice? IE- is the amount wrong, or the label itself?
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When we buy the product and it goes to our shopping cart, the estimate shipping charges breaks down and tells us the address does not exist. With the same address on all our other products we get the correct shipping charges. Also when this does happen we can not go forward to the checkout. Any suggestions? Yep- great…
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#1- by unchecking the global setting, you can now manually driv the order fulfilled confirmation e-mails at the fulfillment level, by checking the box on the fulfillment to send conf e-mail. #2-It will not hinder any other 'send e-mail' option that is there, on any transactions. #3- I haven't the slightest idea, never…
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amazing how a shot in the dark can sometimes hit the target dead center. Glad it worked for you.
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Depending on your version- the newest version has an area in setup- company- company information that lists shipping address and return address. Did you try that?
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Thanks for the reply Evan! I don't immediately see how one can add a filter for sales order # to the print packing slip page. There's lots of additional filters available, but Sales Order Number is not one of them. It would seem that this is something where one might set a preferred form in Setup -> Website -> Setup…
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Is there a way to get unprinted packing slips to appear on the Print Packing Slips screen without selecting the Allow Reprinting option? Is there something I am not doing in the fulfillment process? Thanks I am also wanting to see this- I have been wrestling with it for a while. I have also seen the same behavior with…