Hi @Tom Dalton, You’re very welcome! Glad I could help clarify things. And if you found any of the replies helpful, it’d be awesome if you could click “Yes” on the “Did this answer the question?” button—this helps others in the community quickly find solutions, too. Thanks for being part of the discussion!

Hi @Brandon liu, Great question—this is a common challenge when moving complex workflows (and all their related records) to production. If you can't use bundles and copying to account won’t work (because of too many dependencies), your options are a bit limited, but here are some straightforward best practices that help…

Hi @Tom Dalton, Unfortunately, there’s no supported way to re-order the main menu (center) tabs for a role in NetSuite. The order is usually set by the system, based on bundle installs and default tab positions, and isn’t user-configurable from the UI even in Customization > Centers and Tabs > Center Tabs. Custom tabs…

Hola @User_DWBF4, buen día. Solo estoy dando seguimiento a este hilo por si pasaste por alto mi comentario. Si la respuesta allí pudo resolver tu inquietud, por favor háznoslo saber haciendo clic en "Sí" en la opción "¿Respondió esto a la pregunta?". Te lo agradecería mucho. ¡Gracias!

Hola @User_DWBF4 Gracias por comunicarse y compartir su experiencia. Entiendo lo frustrante que puede ser cuando el entorno de lanzamiento es lento, especialmente cuando está tratando de realizar pruebas importantes. A continuación, se muestran algunos pasos que puede intentar ayudar a diagnosticar y posiblemente mejorar…

Hi @Vyvyan , Good day! Just following up on this thread in case you missed the latest comment. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hi @Janakan Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hey there @User_3IXS3, Good day! Just following up on this thread in case you missed my comment. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hi @User_56FCP, Good day! Just following up on this thread in case you missed the new comment. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hi @Vyvyan, Have you seen the latest comment? Let us know if it helps!

Hi @User_Q3A12, If Approval Routing is turned on but there’s no workflow set up, the Approve Vendor Payment page won’t work, nothing will get approved. You either need to set up a workflow or turn off Approval Routing in Accounting Preferences for the page to function.

Hi @RobertBongers, Good day! Just following up on this thread in case you missed my comment. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hi @User_MTM71, Good day! Just following up on this thread in case you missed my comment. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'

Hi @User_MTM71, You can try the steps below to fix the “unable to find valid certification path” error: Download the NetSuite SSL certificate from your browser when on the NetSuite login page. Add that certificate to your Java truststore with the command:CollapseCopy1keytool -import -alias netsuite-cert -file…

Hi User_S6FVQ, Have you seen our latest comment? Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!

Hi @RobertBongers, Great questions—happy to walk you through these! 1. Custom Labels Not Showing in WMS Print: Make sure your custom label is set up in the right place (under WMS > Printing > Label Templates). Double-check that your label is active. Sometimes a refresh or logging out/in helps new templates appear. 2.…

Hi @Honey Soe, Great question! Here’s a simple way to show the Invoice Number on your Item Fulfillment (Packing Slip) PDF: First, make sure your custom field on Item Fulfillment is actually getting the Invoice Number. If it isn’t, you might need a workflow or script to copy it over from the related Invoice or Sales Order.…

Thanks so much for the quick and clear answer, @Tigran Shahnazaryan! That really helps clarify how NetSuite handles non-posting accounts with custom transactions. Appreciate you sharing your expertise. Hi @Janakan, great question! As Tigran mentioned, NetSuite doesn’t allow you to link non-posting GL accounts directly to…

Hey @davidd039, Sounds like you’re on the right track! Custom records are a great way to set up your own item sublists like package details or simple BOMs. You can definitely make them work like tables with fields for things like Name, Length, Width, Height, and Qty. About the subtab showing up under “Custom” instead of in…

Hi @Jagdish_Chamat, This is a common issue in NetSuite. Right now, custom fields that are "Multiple Select" can’t be used as filters in the filter region on saved searches, that’s why the “Show in Filter Region” box is grayed out. NetSuite knows about this and has an enhancement request open (Enhancement 164787), so they…

Hi @User_Q3A12, Thank you for sharing the screenshot. Based on the information provided, the message “Number of records processed: 0 [null]” appears after you attempt to approve vendor payments, but no records are updated or approved. This typically occurs when approval routing is enabled in accounting preferences, but…

Hey there @User_3IXS3, welcome to the community! It sounds like the issue might be with how the padding function is being applied. If you're using {setPadding("", "left", "0", 11)}, and getting " 00000000000" (an extra space followed by 11 zeros), it's likely because the value you're padding is actually an empty string…

Hi User_S6FVQ, Have you seen our latest comment? Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!

Hi @Mariana.Pen Thanks so much for your detailed question! I understand you’re seeing information print correctly from the Credits subtab on your Refund PDF, but not from the Deposits subtab—this is a pretty common issue in NetSuite, and I’m happy to help explain what’s going on. Why is this happening? NetSuite’s Advanced…

Hi @Kedalene, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated

Hi User_S6FVQ, Have you seen our latest comment? Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!

Hi @jb123, Thank you so much for letting us know! We really appreciate your feedback and are glad the answer was helpful. If you have any other questions or need further assistance, feel free to reach out anytime. We're always here to help! Have a great day! Best, Angelica

Hi @User_Q3A12, Thanks for the follow-up and for sharing your experience with the Approve Vendor Payment page. You’re absolutely right, many NetSuite accounts do require a workflow to be set up before the vendor payment approval process will work. If there isn’t an active approval workflow (or if your user role isn’t…

Hi User_S6FVQ, The Purchase Order form used by Vendor Center users is typically assigned to the Vendor Center role or directly to vendors. To locate or edit this form: 1. Go to Customization > Forms > Transaction Forms. 2. Find your active Purchase Order forms. The form used by Vendor Center is often labeled as “Standard…

Hi @User_56FCP! Yes, in NetSuite you can adjust the dashboard timeout by setting the Idle Session Timeout in Minutes preference, which controls how long a user's session can remain inactive before locking. The default is 180 minutes (3 hours), and you can set it anywhere from 15 to 720 minutes (12 hours). However, for…