Fixed on Safari (Mac) and Firefox (PC) Doesn't seem to be fixed on Internet Explorer (even with cache/cookies cleaned).

rnedelkow, while we thank you greatly for chiming in on this subject, we would greatly appreciate a more robust response than this... (Of course all such requests are tracked via enhancement requests...) Would be great if you could enlighten the user group on particular difficulties with respect to (a) why item receipts…

Thanks for responding and for that clarification. While I can find out how many components OVERALL are committed, what I am really trying to do via a saved search is to break down quantities committed by assembly item as revealed via the open work orders. So, what I am hoping for is to have, as separate columns on the same…

I did and that worked. Thanks again very much for the suggestion. By the way, is there an easy way to identify which fields on the records are not exposed to searches? Yeah maybe that's why. Did you try changing it to 'store value'?

I got SUPER excited when I saw this... BUT... I tried creating both: - transaction column field - transaction body field for a work order/assembly, but the saved search returns an "Error: Field not Found" when selected from the list or as Formula (text) referencing the custom field name. Is this because the value is not…

We also use the PayPal "Paypal Paylow Pro Processor" and don't want to switch. My guess is that NS gets something back from these other processors. I believe that to be the case because NS seems to allocate most of its resources into adding new revenue streams and (in comparison) puts forth a relatively small amount of…

Please elaborate. -Darren You get charged one flat (competitive) rate for all credit card types, INCLUDING AmEx.

[US centric] The savings provided by PayPal are huge for any merchant that accepts AMEX for more than a minimal % of transactions, and are also huge because none of the extra data that NetSuite appears to be sending to lower other processor's discount rates is necessary. All PayPal transactions get the same low rate, not…

I use tax groups and tax codes, and updated CA_CA from 6.25 to 7.25. That captures most of the $$ value of the changes. There are an additional 2 counties, plus 14 cities, that have also raised their rates, but some of these will require new tax codes/groups. So I just paused after doing CA_CA, figuring that I had covered…

Why is there an exchange rate field on bills and bill payments?

Unfortunately we were unable to address this feature in the timeframe we had originally hoped, and I apologize - as you know, a variety of reasons can prompt changes to the product roadmap/schedule. The product team is still actively discussing improvements for this feature area. The changes required have a lot of impact…

Today, when you use Accept Payments Through Top Level Customer, and create a payment to apply to a sub-customer's invoices, all the payment transaction lines are linked to the parent customer. When you view the customer records, you see the A/R balance for the entire customer 'node'. The proposed enhancement, tentatively…

After spending hours on this after Netsuite did NOT enable this fancy-dancy hidden preference EXACTCOSTONLINKEDRETURNS, and meanwhile closed Issue 123846, I have created a new issue - Issue 135086. It would be nice if I didn't have to wait 6 months QA to "review" this new issue. Any help from you NetSuite folks would be…

I'm a bit bummed out here. More than 1hr on phone with NetSuite this am. Still no case confirmation. CSR assured me she would file the case right away. I would get email confirmation. It would be escalated to supervisor. I think I had learned before that it is best to have them finish up the case and give you the case #…

NetSuite CSR is informing me: "That issue (123846) is closed. It has been released into production on 11/9/07." But it's not working for me. Did NetSuite forget that in order to solve/close this for us old timers that they actually needed to DO something? Issue 123846: Turn on the hidden preference to always use sale…

There is an enhancement in 2007.1 to get the cost of a returned item directly from the associated invoice/fulfillment. Unfortunately, we weren't able to turn this feature on by default for existing customers because it has the obvious potential to change past COGS results if you trigger COGS correction. If you would like…

UPDATE from NetSuite: "OOPS! We did not turn on the hidden preference in your account as we should have. Issue is closed. I will have to file a new case to reopen this for you." This was an issue where NetSuite needed to do something particular to each account signed up for the issue. Makes me wonder what in the issue/case…

Downloaded. - App focuses on displaying information. Fine job of displaying KPIs. Displaying customer or order information a little kludgy. - You can't really DO anything in the app. Can't approve an order, email an invoice, create a task or calendar item. I won't delete it from my iPhone, but I think I will be accessing…

Naming it "SuitePhone" does kind of makes it sound like you need to do/configure/install something. The fact of the matter is that you don't need to do ANYTHING to enable your iPhone to do all of these things in your current implementation of NetSuite. Practially speaking, I have reconfigured what had been a home page that…

I'm impressed Ray spent Saturday using his iPhone with NetSuite. I was giddy just playing around with non-work stuff on mine. Now that it is Monday, I turned to NetSuite, and was thrilled to see the same things as Ray. My favorites: - pages work!! - you have the ability to dynamically zoom in and out - drop-downs turn to…

NetSuite? Sometimes I feel that folks who are not doing a simple, straightforward implementation (inventory items and a few assemblies) are ignored. This is one of those times. Why in the world would you not be able to reallocate away from kits so that a kit line item on a sales order does not auto- and always commit? Why…

No word. This is an example of NetSuite implementing something half way, and instead of focusing on one category and saying "let's continue to push to get it all the way right" (promotion codes, shipping items), my impression is that "enhancements" get thrown into one huge bucket and it takes 1-2 years for any given…

One lingering huge limitation of kits is that I cannot specify how to commit available inventory to an approved order - as I can for inventory items and assemblies. Anyone at NetSuite can give me a rationale as to why kits are dealt with so differently - commitment both on the sales order and with respect to the…

Again, ditto.

I'd like to vote for this as well. Would be nice to have some consistency, and be able to send an email, choose among the various contacts attached to the customer record (or custom email address), add a message, and then choose whether to include the statement inline or as an attachment. Is this modified in 2007.0? Or, do…

What is the best way to guard against this? Close years, and have hard copies of year-end trial balances on hand, but what else? Any ideas?

This really needs to be looked at. One email address in the main part of the customer record is insufficient to deal with the variety of types of communications, and so long as NetSuite has locked down the ability to send things like statements and payment vouchers so that it can only go to the main email address and not…

A couple of thoughts: - administrators (and perhaps other roles/permissions) can still change transactions easily in a closed year (too easily, BTW, IMHO) simply by clicking "OK" on the warning box. You might want to examine if your use of the Administrator role is too liberal in your company, opening yourself up to this…

Rockin. Thanks, e.

Knowing that it is a javascript issue (BTW, the dialog box says: "The page at https: [dash][dash] system.netsuite.com says: You cannot submit this form due to an unexpected error"), I looked at the error console. I'm no expert, but I picked out two of the listing of errors below. The rest seemed to be straightforward…